我可否免費取消新瓦雅塔西方 - 全包式的預訂，並獲發全額退款？

可以。新瓦雅塔西方 - 全包式在我們網站上有提供可全額退款的房價計劃。如以可全額退款的房價訂房，你可因應住宿的取消預訂政策，最遲於登記入住前幾日取消預訂即可。有關具體條款及細則，請務必參閱此住宿的取消預訂政策。

新瓦雅塔西方 - 全包式是否設有泳池？

是的，此住宿設有3 個室外泳池及兒童泳池。旅客由 08:00 至 20:00 可使用泳池。

新瓦雅塔西方 - 全包式是否允許寵物入住？

很抱歉，恕不准攜帶寵物及輔助動物入住。

新瓦雅塔西方 - 全包式是否設有店內泊車位？

是的，此住宿設有免費自助泊車服務。

新瓦雅塔西方 - 全包式的登記入住及退房時間為何？

登記入住開始時間：15:00；登記入住結束時間：任何時間。退房時間為 12:00。

新瓦雅塔西方 - 全包式是否附設娛樂場？

否，此住宿不設娛樂場，但白金會娛樂場 (13 分鐘車程外) 及瓦拉塔賭場 (14 分鐘車程外) 就在附近。

新瓦雅塔西方 - 全包式店內與附近有什麼好玩？

你可享受划橡皮艇、浮潛及排球等店內活動的樂趣，並到店內網球場精進球技。店內其他休閒康樂節目包括排球及瑜伽班。你可在 3 個室外泳池中任選一個痛快暢泳，又或充分善用全包住宿的其他設施/服務，當中包括3 間酒吧及健身中心等。新瓦雅塔西方 - 全包式亦備有SPA 服務及花園。

新瓦雅塔西方 - 全包式內或附近是否設有餐廳？

是的，店內有 5 間餐廳，坐擁海洋景。

新瓦雅塔西方 - 全包式附近區域有何特色？

新瓦雅塔西方 - 全包式位於海濱，短短 3 分鐘步程可到天堂廣場購物商場，5 分鐘步程即達新瓦亞塔里維拉農夫市場。旅客都對此住宿的優越位置讚不絕口。

新納亞里特新瓦雅塔西方 - 全包式優惠

Q: 新瓦雅塔西方 - 全包式是否允許寵物入住？

很抱歉，恕不准攜帶寵物及輔助動物入住。

Q: 新瓦雅塔西方 - 全包式是否設有店內泊車位？

是的，此住宿設有免費自助泊車服務。

Q: 新瓦雅塔西方 - 全包式內或附近是否設有餐廳？

是的，店內有 5 間餐廳，坐擁海洋景。

2/10 欠佳

2025 年 11 月 8 日

Food was horrib

Salvador (2 晚家庭旅程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 10 月 24 日

CARMEN PATRICIA (6 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 10 月 7 日

Exelente servicio y limpieza en la resepcion exelente servicio solo en lo k pondria 1* es una vhava que es de animacion no se su nombre pero se paso al hacernos comentarios desagradables que para ella era grasioso para nosotros fue incomodo y forma de burla solo nos quedamos callados y solo nos dijo con una palabra no seas mamon

Juan Carlos Romo (2 晚友伴旅程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 9 月 7 日

Erika (1 晚家庭旅程)

Hotels.com 真實旅客評價

4/10 一般

2025 年 9 月 4 日

The worst service you could find in Nuevo Vallarta

We arrived early to check in, as a Hotels.com Gold member when possible the hotel will allow you to check in early, we did this in most hotels in the area, but they told us to comeback at 3:00pm to check in, so we had to leave and kill some time, we made it back at 3:20 to my surprise one of the receptionists told us that we had to wait another 20 minutes to check in, I was very upset, and who appeared to be the manager tried to help and allowed us to check in to one of the two rooms we booked and just wait for the second one to be ready! When we arrived at the room the air conditioner was on and it smelled like a dirty mop, literally! I had to open the balcony and the front doors, which was better than dealing with the smell. On the second day we went to the beach, which is the best we have found so far in Vallarta! We were thirsty so we asked for a glass to get water to one of the bartenders by the main pool and he told us they were closing and therefore he could not give us a glass! I could not believe it! Then I heard him say to another guest he could serve him only if he was a Royal member. Then a server gave us a hard time because we weren’t completely dry to enter the snack, informal, Mexican restaurant, but many other guests were in the same condition as us and already eating, there was not sign stating this! Also, when trying to get our cards for the used towels we were told to bring the towels to reception as proof instead since they didn’t have any cards Ridiculous

4 晚家庭旅程

Hotels.com 真實旅客評價

8/10 很好

2025 年 8 月 31 日

It is a beautiful facility and it is a beautiful location, however the service from the staff leaves a lot to be desired & I feel like they should hire more people to keep the hotel clean at all times. When we went it wasn’t that busy and the facility was kind of dirty, I can only imagine how it gets when it’s really busy. But honestly that didn’t affect us to much. The staff’s attitude however, did.

Stephanie (3 晚家庭旅程)

Expedia 真實旅客評價

8/10 很好

2025 年 8 月 30 日

Las instalaciones se ven descuidadas, sobre todo en el cuarto, la puerta del baño no cierra bien, la secadora de pelo no sirve, la puerta del clóset está muy dura y los cajones están todos descuadrados, no cierran bien. La limpieza deja mucho que desear, se notaba que no barrían, ni trapeaban, solo limpian el baño y cambian las sábanas, aunque un día, no me pusieron sábana en la cama, solo la colcha y un cobertor. Hay hoteles con menor precio y mejor limpieza e instalaciones. Ponen café en el cuarto pero sin cubiertos, en el área de la playa solo se pueden usar los camastros normales, los otros con cortina sin uso exclusivo VIP. Hay 3 albercas y solo se usa 1, la otra es uso exclusivo con membresía y la otra es chapoteadero muy pequeñita.

Paulina (4 晚家庭旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 8 月 27 日

Maritza (5 晚行程)

Expedia 真實旅客評價

2/10 欠佳

2025 年 8 月 27 日

Davinder (5 晚行程)

Expedia 真實旅客評價

10/10 完美

2025 年 8 月 27 日

It is the best place for a week stay. Convenient. Friendly as hell. If you are here for 3 days, you dont have to leave. Its all right here. We stayed a week and will definitely refer people to stay here. The Occidental is THE PLACE.

Robert Malcolm (7 晚行程)

Expedia 真實旅客評價

10/10 完美

2025 年 8 月 26 日

Nos Encanta este Hotel por Acogedor, limpio y con buena Comida

Cecilia (5 晚家庭旅程)

Expedia 真實旅客評價

8/10 很好

2025 年 8 月 25 日

Xinh Thi (4 晚行程)

Expedia 真實旅客評價

10/10 完美

2025 年 8 月 25 日

Muy bueno

El hotel es muy bonito, tanto en alberca como en la playa cuentan con camastros suficientes. La comida es excelente en variedad y sabor y la amabilidad del personal excepcional. Buen lugar para descanso y/o diversión. El único "pero" que le pongo es no contar con opciones de sancks fuera de los restaurantes, es decir nada en área de alberca ni playa, como todos los hoteles Todo Incluido en los que he estado.

Flor (3 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 8 月 24 日

sillent

Florian (6 晚家庭旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 8 月 24 日

This was a great choice for an all-inclusive resort. The staff were super friendly and helpful, and I would definitely go back.

Lisa (9 晚浪漫旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 8 月 24 日

Food was great

Lorenzo (4 晚浪漫旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 8 月 24 日

Very happy that I chose this hotel. Food was great. Loved the pool and beach. Even though people always save sun chairs, we were always able to find some. Never had to wait in line for anything.Staff is lovely. Really enjoyed the Zumba class and games. The only issue I found was that room needs a bit of a refresh – it was falling apart. The tap on the sink was moving, the drawer was broken. But other than that, no complaints.

Aviva Miriam (7 晚家庭旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 8 月 21 日

We stayed here for two weeks and could not have been happier with our experience. From the moment we arrived, the staff was incredibly attentive, friendly, and went out of their way to make us feel welcome. The rooms were spacious, spotless, and very comfortable, with beautiful touches that made us feel right at home. The amenities were fantastic — from the pool area to the relaxing common spaces, everything was well-maintained and thoughtfully designed. Dining was another highlight of our stay. Every meal was fresh, flavorful, and beautifully presented, with plenty of variety to keep things exciting throughout our stay. Overall, this hotel truly exceeded our expectations in every way. We highly recommend it to anyone visiting Puerto Vallarta and look forward to returning again soon!

Galina (14 晚家庭旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 8 月 20 日

Best resort ever! The staff were so friendly, the hotel and our room was very clean, there are so many activities to do both in and out of water, and the food at the buffet and restaurants is just perfection. The resort is not as touristy and it is more local with a lot of touches from Mexican culture. All of this only made our stay here more memorable and amazing.

Abeer Abbood, Alaa Muneer, Nour (5 晚家庭旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 8 月 20 日

Very disappointed that there were no palates on the beach at this resort. Not one ! All the umbrellas were saved around pool most mornings by 9 am even though very few people were actually sat on them.

Dawn (14 晚行程)

Expedia 真實旅客評價

6/10 不錯

2025 年 8 月 20 日

Liked the hotel over all. The food was okay. Tokyo food and service was amazing and delicious and it was our favorite restaurant and the cook made it extra special for my birthday.

Javier (4 晚家庭旅程)

Expedia 真實旅客評價

8/10 很好

2025 年 8 月 20 日

3 晚行程

Hotels.com 真實旅客評價

8/10 很好

2025 年 8 月 19 日

The staff was from the resturant, the bar to the maid were exelent.

Roberto A (6 晚家庭旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 8 月 17 日

Hotel services was EXELLENT and the Food too.

Alicia (3 晚家庭旅程)

Expedia 真實旅客評價

4/10 一般

2025 年 8 月 17 日

The rooom they tried to put us in had a heavy musty smell. We asked to me moved, they did move us, but at various intervals during our stay our room filled with the unmistakable sewer smell. Also the streaming channels on our tv didn’t work for 6 days during our stay.

Cabanas are in disrepair. The fabric panels meant to provide shade are fastened with nails that have rusted from humidity. Wind easily knocks the panels loose, leaving fabric flapping dangerously with rusty nails attached. One cabana frame collapsed.

Oliver (7 晚浪漫旅程)

Expedia 真實旅客評價

新瓦雅塔西方 - 全包式

Occidental Nuevo Vallarta - All Inclusive

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常見問題

我可否免費取消新瓦雅塔西方 - 全包式的預訂，並獲發全額退款？

新瓦雅塔西方 - 全包式是否設有泳池？

新瓦雅塔西方 - 全包式是否允許寵物入住？

新瓦雅塔西方 - 全包式是否設有店內泊車位？