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Naala Tulum

3.5 star property
Hotel with outdoor pool, near Tulum Mayan Ruins

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Photo gallery for Naala Tulum

Exterior
Garden
Restaurant
Sun deck
Reception
Surrounded by ancient Mayan ruins, Naala Tulum offers a tranquil retreat with a garden and outdoor pool. Unwind at the bar or explore nearby Tulum Mayan Ruins while taking advantage of bike rentals, tour assistance, and luggage storage.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Parking available
  • Bar
  • 24/7 front desk
  • Pool
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Self parking
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Snack bar/deli
  • Concierge services
  • Luggage storage

Feel at home (6)

  • 2 bedrooms
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Family Apartment, 2 Bedrooms

2 bedrooms, premium bedding, down duvets, minibar

Family Apartment, 2 Bedrooms

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Kitchen
Fridge
Flat-screen TV
Ceiling fan
Blackout curtains
Down duvet
  • 100 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Bed

View all photos for Deluxe Room

2 bedrooms, premium bedding, down duvets, minibar

Deluxe Room

9.2 out of 10
Wonderful
(22 reviews)

Highlights

Air conditioning
Flat-screen TV
2 bedrooms
Premium bedding
Ceiling fan
Down duvet
Blackout curtains
Private bathroom
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

2 bedrooms, premium bedding, down duvets, minibar

Standard Room

9.2 out of 10
Wonderful
(12 reviews)

Highlights

Air conditioning
Flat-screen TV
2 bedrooms
Premium bedding
Ceiling fan
Down duvet
Blackout curtains
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Quadruple Room

2 bedrooms, premium bedding, down duvets, minibar

Deluxe Quadruple Room

9.4 out of 10
Exceptional
(16 reviews)

Highlights

Air conditioning
Flat-screen TV
2 bedrooms
Premium bedding
Ceiling fan
Down duvet
Blackout curtains
Private bathroom
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds
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About the area

Map
Av. Cobá Sur, Región 014, Súper Manzana 001, Manzana 004, Lote 001, Tulum, QROO, 77760

What's nearby

  • Tulum National Park - 3 min drive - 2.9 km
  • Las Palmas Public Beach - 5 min drive - 4.3 km
  • Playa Paraiso - 7 min drive - 5.0 km
  • Tulum Mayan Ruins - 7 min drive - 3.9 km
  • Playa Ruinas - 11 min drive - 4.2 km

Getting around

  • Tulum Intl. Airport (TQO) - 50 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 97 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Escama - ‬6 min walk
  • ‪Jasmine - ‬12 min walk
  • ‪El Capitán - ‬9 min walk
  • ‪Jade Cafe Tulum - ‬3 min walk
  • ‪Liefs - ‬5 min walk

About this property

Naala Tulum

At Naala Tulum, you'll be a short five-minute drive from Tulum National Park and Gran Cenote. After splashing around at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other features include a snack bar/deli, a terrace and a garden. The pool and helpful staff get great marks from fellow travellers.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 95 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • On-site self-parking (USD 10 per day)
DONE

Transfers

    • Airport shuttle from 9:00 AM to 6:00 PM*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Snack bar/deli

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Bike hire
  • Pool loungers

Facilities

  • Garden
  • Terrace
  • Mosquito nets
  • An outdoor pool
  • Banquet hall

Accessibility

  • Lift
  • Accessible airport shuttle
  • Well-lit path to entrance

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Digital TV channels
  • Netflix
  • Streaming services

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Bathrobes and slippers
  • Window screens

Sleep well

  • 2 bedrooms
  • Down duvet
  • Blackout curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 50+ Mbps)
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Cleaning fee: USD 2.50 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 120 per vehicle (one-way. Maximum occupancy 6)

Parking

  • Self-parking costs USD 10 per day

Policies

Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.

Also known as

Naala Tulum Hotel
Naala Tulum Tulum
Naala Tulum Hotel Tulum

Frequently asked questions

Does Naala Tulum offer free cancellation for a full refund?

Yes, Naala Tulum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Naala Tulum?

Yes, there's an outdoor pool.

Are pets allowed at Naala Tulum?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Naala Tulum?

Yes. Self-parking costs USD 10 per day.

Is an airport shuttle service offered by Naala Tulum?

Yes, an airport shuttle is available from 9:00 AM to 6:00 PM on request. The charge is USD 120 per vehicle one-way.

What are the check-in and check-out times at Naala Tulum?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.

What is there to do at Naala Tulum and nearby?

Naala Tulum has an outdoor pool and a garden.

Are there restaurants at or near Naala Tulum?

Yes, there's an on-site restaurant.

What's the area around Naala Tulum like?

Naala Tulum is in Zama, a short 1-minute walk from Jaguar Park. Travellers say that this hotel is in a good location.

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Naala Tulum Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Service staff
Room
Location
Restaurant
Rooftop pool
Beach
Food
Rooftops
Breakfast
Bed

What guests liked

  • The property's location offers easy access to the beach and town, with many guests enjoying the nearby beach and bike rentals. (6 reviews)
  • Breakfast was delicious and offered a decent variety of food options. (7 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

It was a good place to stay, very clean
Tomas, 1-night trip

8/10 Good

Hotel is great! Swimming pool is great, room are spacious! Location is very closed by convenience stores and restaurants.
Arianny, 2-night trip

10/10 Excellent

Didnt not eat at the hotel but it is a great stay and an awesome place. Great location easy to get where ever you want
Jerry, 1-night trip

10/10 Excellent

Lovely garden and rooftop pool area.
Coates, 2-night trip

10/10 Excellent

Clean and good price
Rod, 1-night trip

10/10 Excellent

The atmosphere was very warm and inviting with a lobby area with lots of comfortable seating in a bohemian jungle style. The rooms were clean and had that similar natural bohemian style.
The garden at night
Relaxing at the rooftop pool
Lenora, 8-night trip

10/10 Excellent

The amenities were great and the look was amazing.
Steve, 7-night trip

10/10 Excellent

The bed was so comfortable I wanted to bring it home in Texas. The staff was very helpful and treated me. Very well.
Jimmy, 2-night trip

10/10 Excellent

The staff is the best!
Andres, 2-night trip

8/10 Good

Property was nice for the area
rikki, 5-night trip

10/10 Excellent

As always the staff never seizes to amaze me. From the moment i walk from the parking area to the check-in center the staff is already greeting me with a great smile and genuine heartfelt handshake welcoming me into the property.
Andres, 1-night trip

8/10 Good

Nice property for the area, great roof top view
rikki, 1-night trip

8/10 Good

This is a nice hotel to stay, it has comfort, nice amenities.
Ralph, 3-night trip

10/10 Excellent

Excellent
Oleksandr, 6-night trip

10/10 Excellent

Very nice.. will stay here again
Guadalupe, 3-night trip

8/10 Good

Photos are pretty accurate to what the place actually looks like. Staff is great and helpful! Will book again if I ever go back.
Zureidy, 3-night trip

8/10 Good

Beautiful place
Nidia, 5-night trip

8/10 Good

Not on the beach, economical, near stores and restaurants. Taxi near. Just stayed one nice but liked ambiance, breeze was good, so was food and beverage for $35. Nice.
Eunice, 1-night trip

8/10 Good

I enjoyed the jungle atmosphere and the rooftop pool. The views were spectacular.
Cynthia A., 4-night trip

10/10 Excellent

It's a great place to stay in walking distance from town. Restaurant had good food too and the pool area was fun and relaxing.
Melanie, 6-night trip

10/10 Excellent

The views were amazing
Erynell, 3-night trip

10/10 Excellent

Great!
Andrew, 6-night trip

10/10 Excellent

Will stay again.

The hotel was very nice and clean. Staff was helpful and informative.
Keisha, 2-night trip

10/10 Excellent

Front staff was very nice and helpful! Would definitely book them again ! I enjoyed my stay here.
Evelin, 2-night trip

10/10 Excellent

Naala is the best
Jawara H., 1-night trip