Rooms were clean beds were comfortable and the staff was fantastic
william
william (3 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月27日
The only complaint I have is the beds were hard as a floor. Our backs are killing us. Other than that it was a great stay. Very friendly and helpful staff.
Karen
Karen (2 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月20日
A litte run down. Room had an odor. Staff friendly and attentive.
Dawn
Dawn (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月16日
Excellent price and room for one night. Thanks for helping on my first visit to Alabama!
Jake
Jake (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年9月12日
The bedding linens and towels were dirty and stained!
Emily
Emily (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月11日
Eric
Eric (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月10日
Traveled all day went to football game got soaked from rain checked in at 11 pm exhausted cold wet looking forward to hot shower. Shower was dirty wouldn’t drain properly brown dingy water coming up from drain. My 2?daughters bed was made up dirty hair stains and a dirty dock was in bed they were completely grossed out and slept w me and my husband in a double bed we couldn’t wait to get out of there checked out at 645 am without showers
$300 terrible
tracie
tracie (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年9月9日
A little disappointed after seeing other reviews prior to our stay. Hotel needs a refresher and updating. Bed frames were squeaky, room needs repainted, beds are too small (has ample room for queensize), housekeeping had mints on bed with a Welcome note which had sugar ants all over it. When staff was tikd of issue, the response was "Oops, sorry!" ans nothing more. We just pulled off the comforter and threw it in the corner since there weren't any bugs on any of the rest of the bedding. Not a horrible experience but will likely stay elsewhere next time.
JOEL
JOEL (1 晚家庭旅程)
Travelocity 真實旅客評價
10/10 完美
2024年9月8日
TERRY
TERRY (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月8日
Jennifer
Jennifer (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年9月3日
When we went to check in the staff would not get off the phone. Took almost ten minutes before she would talk to us. The pictures are very deceiving. The check in and dining area are nice. The room is not. The bathtub/shower was nasty. The mattress was awful. It was a very old spring mattress on a metal box. The room had a smell to it. The couch sunk in when you set on it. The toilet seat wouldnt stay up when you use it. We will not be staying here again.
Bobby
Bobby (1 晚浪漫旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年9月2日
I cannot believe the condition of this disgusting place. We did not stay the second night. We left. I really would like a refund.
Lisa
Lisa (2 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年8月31日
The hotel was dirty looked like they didn’t even vacuum or cleaned the bathrooms I found gum and gum wrappers in room around the night stand and in it.
Christian
Christian (2 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年8月26日
A good location is essential for a positive university experience and this hotel certainly has that. The on-site breakfast is also a great convenience for students. However, the overall condition of the hotel leaves something to be desired. The rooms could definitely use some updating to improve the overall experience for guests.
amanda
amanda (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年8月24日
Checked out early and was told by front desk manager no additional charges would be made. Once home , credit card statement showed I was charged for more than one night. They won’t refund. I was ripped off and lied to.
Brian
Brian (3 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年8月24日
This hotel had a very nice breakfast buffet. The entrance is welcoming as was the staff. The room, however, was not as clean as others. Mostly the bathroom in the room was not clean, the bed was fine.
Darren
Darren (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年8月19日
Nicole
Nicole (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年8月18日
Could be much better
Room had strong humid odor, I had to ask twice for simple things like shampoo and soap.
Water fountain didn’t work and today the coffee was horrible. Breakfast otherwise was ok.
Giovanni
Giovanni (3 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年8月18日
Room was very dusty and unbelievably damp smelling. There was no excuse. The workers were super amazing and very courteous. Maybe try hardwood floors instead of carpeting.
PATIENCE
PATIENCE (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年8月15日
One night unexpecteded stay.
The customer service by both desk agents was excellent. They were very nice, friendly and extremely helpful.