See below list of issues:
Damaged & dirty furniture in the bedroom.
Mattress needed replacing.
Bathroom - dated shower, toilet not flushing, extractor dirty and damaged.
Emergency signage, non existent.
The hotel reception over charged us with no apology, they took our credit card away from reception and ~I demand they haver to return with it.
真實評價
10/10 完美
James
2019 年 12 月 16 日
Fantastic Place!!
A really warm welcome to a fantastic place. Clean and warm with all mod cons.
Well reccomoended, close to all shops and bars!
真實評價
6/10 不錯
S
2019 年 12 月 14 日
Slow Breakfast
Rooms need some TLC, breakfast service was ridiculously slow despite there only being 9 people in the restaurant took over half an hour to order my breakfast, way too slow.
真實評價
10/10 完美
真實旅客
2019 年 12 月 7 日
Quirky and unique. Looking forward to coming back after the refit
真實評價
10/10 完美
Keith
2019 年 12 月 5 日
Really impressed with this central hotel and the surrounding area.
真實評價
6/10 不錯
真實旅客
2019 年 12 月 3 日
Was ok
First impression I found the receptionist quite rude.
The rest of the staff was pleasant.
真實評價
10/10 完美
Ian
2019 年 12 月 2 日
Relaxing
Lovely hotel, quite quirky features. Food n drink spot on too
真實評價
10/10 完美
真實旅客
2019 年 11 月 29 日
Lovely rooms with exposed beams over looking the canal.
真實評價
8/10 很好
真實旅客
2019 年 11 月 27 日
Warm and friendly staff good location comfortable stay.
真實評價
8/10 很好
真實旅客
2019 年 11 月 24 日
Overall a nice stay, good breakfast, comfy bed but pillows could be better. First floor rooms you can hear above you. Lovely staff
真實評價
8/10 很好
真實旅客
2019 年 11 月 23 日
Nice property, looks out onto the river.
Clean rooms and friendly staff
真實評價
8/10 很好
elaine
2019 年 11 月 22 日
Great Location!
Quirky hotel in a great location but probably needs a bit of an upgrade as bed was soft and towels thin. For a one night stay it was fine.
真實評價
10/10 完美
Charlotte
2019 年 11 月 14 日
Wonderful stay as always! Particularly amazing service from Sharon - she made us feel so welcome. It’s a shame that it’s closing for a year for the refurb, fingers crossed it’s not too different.
真實評價
6/10 不錯
真實旅客
2019 年 11 月 11 日
The hotel is feeling a bit run down but the good news is it will be closed from 24 Dec for complete refurbishment.
真實評價
10/10 完美
真實旅客
2019 年 11 月 5 日
Due to be refurbished and closed from end of the year. The hotel is fab and the new version will be incredible. We hope to return when it’s done!
真實評價
8/10 很好
Andy
2019 年 10 月 20 日
Leeds city break
Great breakfast, quirky hotel, good location being very convenient for the city centre. Friendly staff.
Only down side was some noise late at night from people leaving the brewery wharf opposite.
Would stay again.
真實評價
8/10 很好
Matthew
2019 年 10 月 20 日
Hotel looking tired now
We have stayed here many times over the past few years and I'm sorry to say the hotel is begining to look a little tired now.
The service as always remains top notch, although small things such as a drink on arrival are no longer a thing.
The hotel and rooms are clean, but fixtures and fittings looking tired and drab and in need of a good refurbish.
真實評價
10/10 完美
真實旅客
2019 年 9 月 30 日
Great Hotel and Location
Great hotel. Room was spacious and bed really comfy. Great location with less than a 5 minute walk to the bars and restaurants but in a quiet place.
真實評價
2/10 欠佳
Ross
2019 年 9 月 27 日
As soon as you walk in it looks like a beautiful art museum. But when you past the front of house and walk through the hallway to your room there is a damp smell,
My first room had some type of what looks like a part of an old train made out of iron hanged on tbe ceiling with a metal hook hanging from it supported by rope. This was very offputting almost disturbing for it to be the first thing see when you wake up.
The ground was un even, the "Kingsize bed" was really two SPRING single matresses put together. This was very uncomfortable.
The next day my room
真實評價
8/10 很好
真實旅客
2019 年 9 月 25 日
Pleasant stay.
Pleasant enough hotel. Great location for shopping and public transport. Lovely room. Main let down was the homeless camp across the river where a couple were screaming at each other for 5 hours on Sunday night. Most staff were really good but a few need more training in hospitality skills.
真實評價
6/10 不錯
Katy
2019 年 9 月 16 日
Room comfy. Area noisy
The room is good. Bed very comfortable. The area is a party zone so lots of noisy late night walkers which was hard to sleep thru.
真實評價
4/10 尚可
guy
2019 年 9 月 8 日
The room was basically unchanged for 20 plus years!
It is in desperate need of refurbish. Room 313 couldn’t even fit in shower!
真實評價
6/10 不錯
真實旅客
2019 年 9 月 7 日
Hot water running tepid and wasnt up to temp
untill 7.30 in the morning. Reported to staff at time
真實評價
8/10 很好
ALISON
2019 年 8 月 28 日
Enjoyable short break in Leeds
Good location, very impressed by the view of the river. The hotel had a lot of nice touches which we appreciated, i.e. home made fudges, bathrobes in all the rooms, etc etc. and the staff were very helpful and efficient.