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Moxy Hamburg City

Pet-friendly hotel with bar/lounge, connected to a railway/underground station, near Hamburg Cruise Center

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Photo gallery for Moxy Hamburg City

49-inch flat-screen TV with digital channels, TV
Property amenity
View from property
1 bedroom, blackout curtains, soundproofing, free cots/infant beds
Exterior
In the heart of Hamburg-Mitte, Moxy Hamburg City brings a modern vibe with its bar and in-room WiFi. Enjoy the convenience of luggage storage, an elevator, a 24-hour front desk, and more. Guests rave about the helpful staff and proximity to public transit.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Bar
  • Parking available
  • 24/7 front desk
  • Pet-friendly
  • Non-smoking

Main amenities (11)

  • Daily housekeeping
  • Breakfast available
  • Self parking
  • Bar/lounge
  • 24-hour front desk
  • Air conditioning
  • Vending machine
  • Water dispenser
  • Luggage storage
  • Locker space
  • Banquet hall

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Private bathroom
  • Television
  • Daily housekeeping
  • Blackout curtains
The current price is HK$608
HK$650 total
includes taxes & fees
31 Aug - 1 Sept

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room, 2 Single Beds

1 bedroom, blackout curtains, soundproofing, free cots/infant beds

Room, 2 Single Beds

9.0 out of 10
Wonderful
(17 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed with Sofa bed

1 bedroom, blackout curtains, soundproofing, free cots/infant beds

Room, 1 Queen Bed with Sofa bed

9.0 out of 10
Wonderful
(10 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Sofa bed
Blackout curtains
Hairdryer
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed

1 bedroom, blackout curtains, soundproofing, free cots/infant beds

Room, 1 Queen Bed

9.2 out of 10
Wonderful
(82 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 1 Queen Bed with Sofa bed

1 bedroom, blackout curtains, soundproofing, free cots/infant beds

Family Room, 1 Queen Bed with Sofa bed

8.2 out of 10
Very good
(16 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
  • 26 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Exterior

Prize by Radisson, Hamburg City

  • Pet-friendly
  • Parking available
  • Free WiFi
  • Restaurant
8.2 out of 10, Very good, 918 reviews
The price is HK$664
HK$710 total
includes taxes & fees
24 Aug - 25 Aug
Prize by Radisson, Hamburg City
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About the area

Map
ANCKELMANNSTRASSE 11, Hamburg, 20537

What's nearby

  • Miniatur Wunderland - 4 min drive - 3.1 km
  • Hamburg Cruise Center - 4 min drive - 3.0 km
  • Hamburg City Hall - 4 min drive - 3.3 km
  • Elbe Philharmonic Hall - 5 min drive - 3.7 km
  • Reeperbahn - 7 min drive - 5.0 km

Getting around

  • Hamburg Airport (HAM) - 26 min drive
  • Lübeck (LBC) - 55 min drive
  • Hasselbrook Station - 3 min drive
  • Hamburg Central Station - 20 min walk
  • Hamburg (ZMB-Hamburg Central Train Station) - 21 min walk
  • Berliner Tor Station - 4 min walk
  • Lohmuhlenstrasse U-Bahn - 11 min walk
  • Burgstrasse U-Bahn - 14 min walk

Restaurants

  • ‪Neshan Restaurant - ‬5 min walk
  • ‪Döner-time - ‬6 min walk
  • ‪Food Brothers - ‬11 min walk
  • ‪Burger King - ‬9 min walk
  • ‪HBB Bistro - ‬5 min walk

About this property

Moxy Hamburg City

When you stay at Moxy Hamburg City, you'll be a short five-minute drive from Hamburg City Hall and Miniatur Wunderland. You can unwind with a drink at the bar/lounge, and buffet breakfast is available daily. Also, Elbe Philharmonic Hall and Hamburg Cruise Center are a short five-minute drive away. Fellow travellers like that it's only a short walk to public transportation: Berliner Tor Station is 4 minutes away and Lohmuhlenstrasse U-Bahn is 11 minutes.

Languages

English, German

More about this property

VISIBILITY

At a glance

Hotel size

    • 291 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets allowed*
    • Service animals welcome
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Covered on-site self-parking (EUR 25 per night)
    • Wheelchair-accessible parking on site

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Bar/lounge
  • Water dispenser

Travelling with children

  • Children stay for free (see details)

Services

  • 24-hour front desk
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2020
  • Vegetarian dining options
  • Double-glazed windows
  • Comprehensive recycling policy
  • Biodegradable drinking straws
  • Lockers available
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Raised toilet seat
  • Lowered plug sockets in bathroom
  • Height-adjustable showerheads
  • Well-lit path to entrance
ROOM

Room amenities

Be entertained

  • 49-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only
MONETIZATION_ON

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 21 for adults and EUR 9 for children
  • Early check-in can be arranged for an extra charge of EUR 30 (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 25 per pet, per night

Parking

  • Covered self-parking costs EUR 25 per night

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Union Pay

Also known as

Moxy Hamburg City Hotel
Moxy Hamburg City Hamburg
Moxy Hamburg City Hotel Hamburg
Moxy Hamburg City a Marriott Hotel
HELP_OUTLINE

Frequently asked questions

Does Moxy Hamburg City offer free cancellation for a full refund?

Yes, Moxy Hamburg City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Moxy Hamburg City?

Yes, pets are welcome. There's a charge of EUR 25 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Moxy Hamburg City?

Yes. Self-parking costs EUR 25 per night.

What are the check-in and check-out times at Moxy Hamburg City?

Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge of EUR 30 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

Is there an on-site casino at Moxy Hamburg City?

No, this hotel doesn't have a casino, but Casino Reeperbahn (6-min drive) is nearby.

What's the area around Moxy Hamburg City like?

Moxy Hamburg City is a short 4-minute walk from Berliner Tor Station and 20 minutes' walk from Markthalle Hamburg.

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Moxy Hamburg City Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Service staff
Room
Breakfast
Location
Bed
Food
Apparel
Public transport
Clean room
Shopping center

What guests liked

  • Breakfast offered a nice choice of options and was a highlight of the stay. (7 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Good

It was nice, especially that we were able to leave pur luggage after check out
Anastasia, 2-night trip

10/10 Excellent

Very fun hotel with a cool vibe. Welcome cocktails and free breakfast were excellent.
Cynthia, 2-night trip

10/10 Excellent

It was quite and clean
Grigory, 3-night trip

10/10 Excellent

Top
Michael, 4-night trip

10/10 Excellent

Nice Service, nice room
felix, 1-night trip

6/10 Okay

-
Anika, 1-night trip

10/10 Excellent

Top
Fabian, 3-night trip

8/10 Good

Enjoyed stopping here

Lovely family break. Easy to get into the city centre from local station. Room was great for 2 adults and one child.
Phillip, 5-night trip

10/10 Excellent

Great staff and rhe cleanliness was top!
Steven, 2-night trip

10/10 Excellent

Once moxy Always moxy
Daniel, 1-night trip

10/10 Excellent

Very clean hotel. The breakfast has a nice choice of options.
Marina, 3-night trip

8/10 Good

Welcome drink was a great touch. Breakfast was good and the bar area nice. Room was a good size with nice toiletries. 1 train ride to central. Area not great for much though.
Leah, 1-night trip

6/10 Okay

The location is currently surrounded by heavy construction, both around the hotel and near the train station, which makes the area less pleasant to walk through. Unfortunately, the room lacked many of the basics I would expect for comfort: no mini fridge, no complimentary water, no coffee or tea-making facilities, no air conditioning, and no safe. I was surprised given this is a Marriott property. While the staff were friendly and the room itself was clean, it was missing those small conveniences that really make a stay enjoyable. If you wanted water or coffee, you had to go downstairs to the front desk and pay inflated prices. There are limited nearby stores to pick up your own drinks or snacks. Overall, a clean hotel with kind staff, but lacking amenities and surrounded by construction — personally wouldn’t stay again.
Jordan, 2-night trip

10/10 Excellent

Ideal stay, central Hamburg

Great hotel, simple but clean and modern. Comfortable, short walk to S bahn and 2 stops to middle of the city. Staff were excellent.
Simon, 2-night trip

8/10 Good

was fine
Ehsan, 1-night trip

4/10 Poor

Staff was unfriendly when we arrived, just because of the fact that we arrived at the hotel a bit earlier than check-in, didn’t greet us but just told us directly that we are too early. Property and room is old, wasn’t cleaned properly, there were still hair in the shower and the door handle of the bathroom was broken, the wall hat dark spots and the curtains were dirty as well. We used to like the Moxy in that location but it has changed negatively since we visited 1,5 years ago. Will not book it again, since prices are still high but service and location is pretty low.
Laura, 2-night trip

10/10 Excellent

Friendly staff and easy access to the city

Cool hotel with friendly staff and nice rooms, just a bit small. Easy access to the city with train and subway. We found the breakfast too expensive and did not eat at the hotel. A pity that the small outdoor areas were smoking areas and there were not really any places nearby to sit outside in the evening.
Johanna, 3-night trip

8/10 Good

Service with check in was slow and when checking out a bit unfriendly to other people around
Joost, 1-night trip

6/10 Okay

The moxy hotel hamburg appears to be a good choice for the time frame. Unfortunatly due to the short spark of enjoyable hospitality, the friendly grstures have been oposed with inconvenient commentary and insuffincies in client maintainance, uncommon for marriott bonvoy hotels, especislly while claiming "to be a different category", in american hospitality an inconvenience, decreasing expectations for the best possible stay. With warmhearted regards A. NOORZAI
Aaron, 1-night trip

4/10 Poor

The hotel itself was ok. Room was clean and had a comfortable stay. Where the hotel is located is where it fails me. Its sorrounded by road constructions. There was also an event in the lobby upon check in, music was loud and could barely hear what the staff was saying. Not really the ideal first impression.
1-night trip

8/10 Good

good
Kobayashi, 4-night trip

8/10 Good

Had a very pleasant stay. The rooms and property are well maintained, and staff is very helpful. Not too far from the train and downtown is very accessible from here. There's a large supermarket down the road and a few restaurants for dining options. The only inconvenience we had was there is construction everywhere around the city and it was dusty. Also, lots of pedestrian and traffic rerouting. Hotel has a gym which was great for people who like to work out. Overall, it was decent and it has a pretty interesting decor and vibe.
Gunther, 4-night trip

10/10 Excellent

The hotel itself is fairly new and is great - nice big beds, spacious rooms. Powerful shower. The bar area downstairs is great, they serve breakfast and food there but we didn't eat. My only issue is they advertise having air conditioning - however in reality its just an air purifier - we we told this by a staff member when we went to complain that our AC didn't seem to be working. Had I known this I wouldn't have chosen this hotel. My partner and I have. AC in our room at home, as we like the room to be cold. We struggled to sleep here, as we were too hot - even with the window open. The area was nice, close to a train station where you could go to/from the airport and anywhere else you needed.
Laura, 3-night trip

4/10 Poor

Bad service

The hotel itself has a good standard and a good location. Unfortunately couldn’t the staff in reception care less about the customers. When check in I told them about a feil in my room- by check out after 5 days it wast fixed. In addition we had a “lost and found case” they didn’t care about. After nagging for 3 days we got our jacket back.
Marc, 5-night trip

4/10 Poor

The property have repeatedly ignored my communication when requesting the return of my security deposit for the room. Upon checkout I was informed that it would take 1-2 days for the €90.00 (3 night) deposit to be returned to my account and I have still not received this. I emailed twice and called once and would advise caution when checking in and asked for a deposit on the room on top of the full booking fee. Very disappointed as I am out of pocket due to sheer ignorance and fraudulent processing of security deposit. This is despite me emailing my IBAN details afterwards too.
Ananta, 3-night trip