Nestled by the lake, The Lake House on Canandaigua offers a serene escape. Connect with nature through hiking and biking activities or unwind at Willowbrook Spa with a rejuvenating hot stone massage. Enjoy in-room WiFi, local cuisine at one of the two restaurants, and relax near the fireplace in the lobby.
Reviews
9.49.4 out of 10
Exceptional
Popular amenities
Gym
24/7 front desk
Spa
Connecting rooms available
Airport transfer
Laundry facilities
Main amenities (12)
Daily housekeeping
Near the beach
2 restaurants and pool bar
Full-service spa
Outdoor pool
Breakfast available
Free area shuttle
Free beach shuttle
Ski passes
24-hour fitness centre
Free use of bicycles
Hot tub
Feel at home (6)
Children stay free
Connecting/adjoining rooms available
Premium TV channels
Garden
Terrace
Daily housekeeping
The current price is HK$2,401
HK$2,401
HK$3,063 total
includes taxes & fees
4 Sept - 5 Sept
Room options
Available filters for rooms
Showing 19 of 19 rooms
View all photos for Premium Room, 2 Queen Beds (Lake) - ADA
Premium Room, 2 Queen Beds (Lake) - ADA
Highlights
Balcony
Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
Blackout curtains
Hairdryer
Designer toiletries
33 sq m
1 bedroom
Lake view
Sleeps 4
2 Queen Beds
View all photos for Premium Room, Multiple Beds (Lake)
Premium Room, Multiple Beds (Lake)
10.010.0 out of 10
Exceptional
1 review
(1 review)
Highlights
Balcony
Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
Blackout curtains
Hairdryer
Designer toiletries
33 sq m
1 bedroom
Lake view
Sleeps 3
1 King Bed and 1 Twin Bed
View all photos for Room, Multiple Beds (Cottage)
Room, Multiple Beds (Cottage)
Highlights
Balcony or patio
Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
Blackout curtains
Hairdryer
Designer toiletries
33 sq m
1 bedroom
Canal view
Sleeps 3
1 King Bed and 1 Twin Bed
View all photos for Room, 1 King Bed
Room, 1 King Bed
8.08.0 out of 10
Very good
3 reviews
(3 reviews)
Highlights
Balcony or patio
Air conditioning
Connecting rooms available
Smart TV
Blackout curtains
Hairdryer
Designer toiletries
Bathrobes
33 sq m
Canal view
Sleeps 2
1 King Bed
View all photos for Room, 2 Queen Beds
Room, 2 Queen Beds
8.08.0 out of 10
Very good
1 review
(1 review)
Highlights
Balcony or patio
Air conditioning
Connecting rooms available
Smart TV
Blackout curtains
Hairdryer
Designer toiletries
Bathrobes
33 sq m
Canal view
Sleeps 4
2 Queen Beds
View all photos for Premium Room, 2 Queen Beds (Lake)
Premium Room, 2 Queen Beds (Lake)
Highlights
Balcony
Air conditioning
Connecting rooms available
Smart TV
Blackout curtains
Hairdryer
Designer toiletries
Bathrobes
33 sq m
Lake view
Sleeps 4
2 Queen Beds
View all photos for Room, 1 King Bed (Town)
Room, 1 King Bed (Town)
Highlights
Air conditioning
Connecting rooms available
Smart TV
Blackout curtains
Hairdryer
Designer toiletries
Bathrobes
Private bathroom
33 sq m
Sleeps 2
1 King Bed
View all photos for Cottage, 1 King Bed - ADA
Cottage, 1 King Bed - ADA
10.010.0 out of 10
Exceptional
3 reviews
(3 reviews)
Highlights
Balcony or patio
Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
Blackout curtains
Hairdryer
Designer toiletries
33 sq m
1 bedroom
Canal view
Sleeps 2
1 King Bed
View all photos for Cottage, 2 Queen Beds - ADA
Cottage, 2 Queen Beds - ADA
10.010.0 out of 10
Exceptional
2 reviews
(2 reviews)
Highlights
Balcony or patio
Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
Blackout curtains
Hairdryer
Designer toiletries
33 sq m
1 bedroom
Canal view
Sleeps 4
2 Queen Beds
View all photos for Room, Multiple Beds (Town)
Room, Multiple Beds (Town)
Highlights
Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
Blackout curtains
Hairdryer
Designer toiletries
Bathrobes
33 sq m
1 bedroom
Sleeps 3
1 King Bed and 1 Twin Bed
View all photos for Room, 1 King Bed (Town)
Room, 1 King Bed (Town)
9.89.8 out of 10
Exceptional
10 reviews
(10 reviews)
Highlights
Air conditioning
Connecting rooms available
Smart TV
Blackout curtains
Hairdryer
Designer toiletries
Bathrobes
Private bathroom
33 sq m
Sleeps 2
1 King Bed
View all photos for Room, 1 King Bed (Woods)
Room, 1 King Bed (Woods)
9.89.8 out of 10
Exceptional
7 reviews
(7 reviews)
Highlights
Balcony or patio
Air conditioning
Connecting rooms available
Smart TV
Blackout curtains
Hairdryer
Designer toiletries
Bathrobes
33 sq m
Sleeps 2
1 King Bed
View all photos for Suite, Multiple Beds (Town) - ADA
Suite, Multiple Beds (Town) - ADA
Highlights
Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
Blackout curtains
Hairdryer
Designer toiletries
Bathrobes
40 sq m
1 bedroom
Sleeps 3
1 King Bed and 1 Twin Bed
View all photos for Suite (Dressing)
Suite (Dressing)
Highlights
Deck/patio
Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
Blackout curtains
Hairdryer
Designer toiletries
53 sq m
1 bedroom
Canal view
Sleeps 1
1 Twin Bed
View all photos for Room, 2 Queen Beds (Town)
Room, 2 Queen Beds (Town)
9.49.4 out of 10
Exceptional
10 reviews
(10 reviews)
Highlights
Air conditioning
Connecting rooms available
Smart TV
Blackout curtains
Hairdryer
Designer toiletries
Bathrobes
Private bathroom
33 sq m
Sleeps 4
2 Queen Beds
View all photos for Room, 2 Queen Beds (Woods) - ADA
Room, 2 Queen Beds (Woods) - ADA
10.010.0 out of 10
Exceptional
3 reviews
(3 reviews)
Highlights
Balcony or patio
Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
Blackout curtains
Hairdryer
Designer toiletries
33 sq m
1 bedroom
Sleeps 4
2 Queen Beds
View all photos for Premium Room, 1 King Bed (Lake)
Canandaigua Lake State Marine Park - 3 min walk - 0.3 km
Kershaw Park - 3 min walk - 0.3 km
Canandaigua City Pier - 3 min walk - 0.3 km
Roseland Waterpark - 5 min drive - 2.6 km
CMAC Performing Arts Center - 5 min drive - 3.7 km
Getting around
Rochester, NY (ROC-Greater Rochester Intl.) - 41 min drive
Free local area shuttle
Airport shuttle (surcharge)
Free beach shuttle
Ski shuttle (surcharge)
Bus station shuttle (surcharge)
Restaurants
McDonald's - 13 min walk
Dunkin' - 2 min drive
Wendy's - 11 min walk
Starbucks - 15 min walk
Fire On The Lake - 11 min walk
About this property
The Lake House on Canandaigua
The Lake House on Canandaigua features a ski shuttle and puts you near winter activities such as snowboarding, cross-country skiing and snow tubing. Guests can be pampered with deep-tissue massages at the spa, and Rose Tavern, one of 2 restaurants, serves local cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include an outdoor pool, a poolside bar and a 24-hour fitness centre. Ski passes are also available. Fellow travellers say great things about the helpful staff and overall property condition.
Languages
Arabic, English, Spanish
At a glance
DONE
Hotel size
124 rooms
DONE
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 21
Check-out time is 11:00 AM
Late check-out subject to availability
DONE
Special check-in instructions
This property offers transfers from the bus station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Children
Children stay free when occupying the parent or guardian's room, using existing bedding
No cots (infant beds)
DONE
Pets
Pets allowed (dogs only)*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free on-site self-parking
Wheelchair-accessible parking and van parking on site
Electric vehicle charging point on site
DONE
Transfers
Airport shuttle on request (available 24 hours a day)*
Bus station shuttle*
DONE
Off-site
Free area shuttle within 5 miles
Free beach shuttle
Ski shuttle*
DONE
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:00 AM–11:00 AM
2 restaurants
Poolside bar
Coffee shop
24-hour room service
Water dispenser
Travelling with children
Children stay for free (see details)
Free local shuttle
Children's games
Pool gate
Fence around the pool
Paddleboard on-site
What to do
Free beach shuttle
Ski passes
Ski shuttle (surcharge)
Pilates classes
Yoga classes
Kayaking
Canoeing
Sailing
Boat tours
Motor boating
Priority access to ski lifts
Waterskiing
Concerts/live shows
Evening entertainment
Private winery tours
Paddleboard on-site
Fishing
Beach access
Hiking/biking trails nearby
Skiing lessons nearby
Zip-lining nearby
Snowboarding nearby
Marina nearby
Winery tours nearby
Working away
4 meeting rooms
Computer station
Co-working spaces
Conference centre (5000 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Free beach shuttle
Free bike hire
Pool cabanas (surcharge)
Bike storage
Pool loungers
Pool umbrellas
Water sports equipment
Paddleboard on-site
Facilities
3 buildings/towers
Built in 2019
ATM/banking
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Library
Fireplace in reception
Television in common areas
24-hour fitness centre
An outdoor pool
Bike parking
Full-service spa
Hot tub
Massage/treatment rooms
At least 80% of food locally sourced
Vegan dining options
Vegetarian dining options
Locally owned and organised tours and activities
Local culture and ecosystem education
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
Water dispenser
Reusable cups only
Banquet hall
Reception hall
Dock
Firepit
Outdoor furniture
Walkway to water
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Handrails in stairwells
Wheelchairs available on site
Step-free path to entrance
Pool hoist on site
Hardwood flooring in public areas
Room amenities
Be entertained
55-inch Smart TV
Premium digital channels
Home comfort
Climate-controlled air conditioning and heating
Espresso maker
Bathrobes
Children's dressing gowns
Iron/ironing board
Window screens
Sleep well
Blackout curtains
Turndown service
Bed sheets provided
Freshen up
Bath or shower
Rainfall shower heads
Designer toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free newspapers
Free WiFi
Phone
Desk chair
Food and drink
Champagne service
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Energy-saving switches
LED light bulbs
Guidebooks/recommendations
Local maps
Restaurant dining guide
Special features
Spa
The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages and Swedish massages. The spa is equipped with a sauna.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Dining
Rose Tavern – Overlooking the garden, this restaurant specialises in local cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
Sand Bar – This bar specialises in seafood and serves lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.
Library Bar – On-site bar. Open daily.
Awards and affiliations
The Lake House on Canandaigua is listed in the 2021 Condé Nast Traveller Hot List.
The property is a member of Preferred Hotels & Resorts.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Resort fee: USD 43.13 per accommodation, per night
Resort fee inclusions:
Additional inclusions
Children's club/arcade access
Concierge service
Fitness centre access
Fitness/yoga classes
Housekeeping
In-room bottled water
In-room coffee
In-room safe
Newspaper
Phone calls (may be limited)
Pool access
Valet parking
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 15 to 50 per person
Airport shuttle service is offered for an extra charge of USD 150.00 per room (one-way)
Bus station shuttle service is offered for an extra charge
Ski shuttle service is offered for an extra charge
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 100 per accommodation, per stay, plus a one-off cleaning fee of USD 50
Pool, spa, & gym (if applicable)
Children under 16 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision
Guests under 18 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses a grey water recycling system.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
Also known as
The Lake House on Canandaigua Hotel
The Lake House on Canandaigua Canandaigua
The Lake House on Canandaigua Hotel Canandaigua
Frequently asked questions
Does The Lake House on Canandaigua offer free cancellation for a full refund?
Yes, The Lake House on Canandaigua does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Lake House on Canandaigua?
Yes, there's an outdoor pool.
Are pets allowed at The Lake House on Canandaigua?
Yes, dogs are welcome. There's a charge of USD 100 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at The Lake House on Canandaigua?
Yes, there's free self parking. Electric car charging is available.
Is an airport shuttle service offered by The Lake House on Canandaigua?
Yes, an airport shuttle is available. The charge is USD 150.00 per room one-way.
What are the check-in and check-out times at The Lake House on Canandaigua?
Check-in start time: 4:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).
Is there an on-site casino at The Lake House on Canandaigua?
No, this hotel doesn't have a casino, but Finger Lakes Gaming and Racetrack (14-min drive) is nearby.
What is there to do at The Lake House on Canandaigua and nearby?
Have fun with on-site activities such as kayaking, sailing and waterskiing. Additional recreation on-site includes Pilates and yoga. Indulge in a treatment at the spa and soothe your senses in the hot tub. The Lake House on Canandaigua also has an outdoor pool and a 24-hour fitness centre, as well as a picnic area and a garden.
Are there restaurants at or near The Lake House on Canandaigua?
Yes, there are 2 on-site restaurants, featuring al fresco dining, local cuisine and garden views.
What's the area around The Lake House on Canandaigua like?
The Lake House on Canandaigua is located on the boardwalk, a short 8-minute walk from Canandaigua Lake and 5 minutes' walk from Canandaigua City Pier.
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The Lake House on Canandaigua Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.4/10
Staff & service
9.6/10
Amenities
9.8/10
Property conditions & facilities
9.2/10
Eco-friendliness
Popular mentions
Service staff
Room
View
Food
Restaurant
Amenities
Spa
Hot Tub
Coffee
Building
Reviews
10/10 Excellent
5 Aug 2025
Stunning resort!
Kelly
Kelly, 1-night trip
8/10 Good
24 Jul 2025
Hotel,staff and restaurants very nice!
Terry
Terry, 2-night trip
10/10 Excellent
3 Aug 2025
Fantastic property, among the best hotels anywhere. Luxurious rooms, excellent service, multiple dining options.
Brett
Brett, 2-night trip
10/10 Excellent
8 Aug 2025
1st class operation from the beginning of our stay till the end.
Max
Max, 3-night trip
10/10 Excellent
14 Aug 2025
Could not have been more beautifully landscaped with an abundance of gorgeous flowers snd bushes..The inside was tastefully decorated, comfortable furnishings, and beautiful views of the Lake...
Sally
Sally, 2-night trip
10/10 Excellent
24 Jul 2025
Had a wonderful time
Omer
Omer, 2-night trip
10/10 Excellent
3 Aug 2025
Loved everything about it, inside and out
Ana
Ana, 4-night trip
10/10 Excellent
3 Aug 2025
Outstanding property! We stayed for the first time so we could tour colleges in the area. What a wonderful treat!
meridith
meridith, 2-night trip
10/10 Excellent
29 Jun 2025
It was very beautiful place
Don
Don, 2-night trip
10/10 Excellent
1 Jul 2025
Absolutely beautiful property!
Lynell
Lynell, 1-night trip
10/10 Excellent
9 Jul 2025
Amazing stay with friends for a night! We loved the pool, staff and food/drinks. Exceptional service-- we felt like we were in East Hampton, not Western, NY.
Christina
Christina, 1-night trip
10/10 Excellent
14 Jun 2025
Loved this hotel and can’t wait to return!
Amy
Amy, 2-night trip
10/10 Excellent
7 Aug 2025
As good as it gets
Josh
Josh, 1-night trip
10/10 Excellent
21 Jun 2025
Gorgeous property and design! Staff were friendly and helpful. Perfect getaway
Jocelyn
Jocelyn, 1-night trip
10/10 Excellent
29 Jun 2025
⭐️⭐️⭐️⭐️⭐️
We had an exceptional stay at The Lake House on Canandaigua The staff was very welcoming, the rooms spotless and comfortable, and the entire experience was excellent.
The pool was sparkling clean and beautifully maintained — perfect for relaxing. Highly recommend this hotel, and we can’t wait to come back!
BIRGITTA
BIRGITTA, 2-night trip
10/10 Excellent
8 Aug 2025
Surprised there were so many children (5 and under). A bit loud and not as relaxing outside or in the restaurants. Being a high end place we did not expect so many kids.
Gary
Gary, 2-night trip
10/10 Excellent
7 Jul 2025
The Lakehouse was absolutely amazing! The grounds and landscaping was immaculate and the amenities were great. Both restaurants on the grounds were fantastic and the breakfast at the Library was excellent and very convenient! We spent a long weekend enjoying our anniversary and we will definitely visit again. The staff at the front door to the pool deck and housekeepers were over the top accommodating and so nice!
Edward
Edward, 2-night trip
10/10 Excellent
12 May 2025
great location and amenmties
David
David, 1-night trip
10/10 Excellent
5 Jun 2025
Excellent! Perfect night away!
Lisa
Lisa, 1-night trip
10/10 Excellent
15 Apr 2025
A beautiful hotel with excellent staff.
Jennifer
Jennifer, 1-night trip
10/10 Excellent
28 Apr 2025
great stay! high end hotel with beautiful touches
Elizabeth
Elizabeth, 5-night trip
4/10 Poor
22 Jul 2025
Had very bad experiences at both site restaurants.
John
John, 2-night trip
8/10 Good
27 Jun 2025
Good front door service.
Jonathan
Jonathan, 1-night trip
10/10 Excellent
16 May 2025
really nice property and very friendly staff. breakfast is a little pricey.
nice views from lake view rooms.