Overall cleanliness isn't good, remodel was incomplete, and the toilet didn't work like it should be.
TRACY M
TRACY M (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月2日
Filthy
Walked into our room after checking in and it was humid reeking of weed. Walking on the floor turned out socks black, one of the beds titled if you sat on it, the bath tub was like a horror movie with grime and peeling paint, and the pool was filled with debris and dead bugs. Staff was very nice though.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年10月17日
Eamon
Eamon (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年9月22日
Room was inexpensive but poorly maintained. Tub was filthy, towel bar coming off the wall, and peeling paint. Toilet seat broken and loose from the stool. Even though it was cgeap, would not recommend.
Kelly
Kelly (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月21日
Jeannette
Jeannette (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月19日
Eamon
Eamon (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月1日
Seen better days
We have stayed at this property many times but this trip was exceptionally bad. The air conditioner leaked water all over the floor and under the bed. We reported it and they handed us towels and apologized. The floor was really dirty, made socks and feet black from dirt. Smoke alarm was busted, part hanging down. Tub in room had broken tiles all around it. Microwave looked sketchy to use as coating was off of it. Bed was clean and comfortable which was good for us since it was just a quick stay. We were told the hotel was changing management within the past 72 hrs of our arrival and thus the issues. Disappointing stay and not worth the $100 a night we paid. This is our halfway point between Jacksonville and Mississippi so now need to find new place to stay in the area.
Mary
Mary (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年8月30日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
4/10 一般
2024年8月23日
Two roaches was in the room My husband said the towels were dirty looking and old needed newer towels in the room bathtub was chipped needed paint.
Vanessa
Vanessa (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年8月18日
Stained sheets
ADA
ADA (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月17日
Alfredo
Alfredo (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年8月14日
When I arrived to my room there was hair in the tub, the mirror had water spots, and the rack was coming loose from the wall. They where to clean the tub and mirror. The evening shift front desk clerk had some sorta attitude like I was bothering him. Everyone else was amazing. I do give praise to the housekeepers that where johnny on the spot to cleaning up the problem. Overall it was a was good.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
4/10 一般
2024年8月12日
My AC didn't work in my room
Michael
Michael (2 晚浪漫旅程)
Expedia 真實旅客評價
4/10 一般
2024年8月9日
Killed two cockroaches on the floor.
Susan
Susan (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年8月5日
Never again
Dirty, not enough towels, disgusting for name recognition to book. Bed spread stuffed in drawer and not one for the second bed . This property did not represented Hotels.com or Wyndham respectfully to the standards I thought they held to.
Dawn
Dawn (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月5日
Scott
Scott (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年8月5日
Jennifer
Jennifer (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年8月4日
Room was dirty, toilet wouldnt flush.
Breakfast wasn't much.
Robert
Robert (1 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年8月4日
Staff is very disorganized. Gave our room to someone else claiming their ID matched mine. This put us in a different room that did not have air conditioning in 100 degree weather. After telling me I did not know how to operate the air they finally came and verified it was not working. Moved us to another room which had a mildew smell. Shower valve was clearly messed up and would only run hot water. Continental breakfast was very limited. I asked for receipt upon check out. They provided me a receipt for the room I was in but it had someone else’s name on it. After much discussion they stated that I did not exist in their system so they must have refunded my money to Expedia but could not provide any documentation indicating such. I could go on, but end game is that I would not stay here again.
Randy
Randy (1 晚浪漫旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年8月3日
Gross and grosser
The room was not what I booked and it was extremely dirty and hot. There was a used tissue and dead bugs on the floor and the beds looked like someone had slept in them. I was informed the comforters were kept in the dresser drawers. I tried to change rooms and was assured mine was clean. I tried to go back to the room but found even more gross things. Hair in the sink, dead bugs on the counter, a mirror that looked like it had never been cleaned etc.
I asked to get a refund and ended up sleeping in my car because they didn’t have another room available.
Kellianne
Kellianne (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年8月3日
The room that we had was terrible. There were people in the next room and it felt like they were in our room. The walls were so thin. There was mold on the ceiling. The air conditioner had not been turned on and when it was, it sucked all the water out of everything and we had water on the floor in big puddles. The remote control would not work for the television. There was rust in the refrigerator. We stayed the one night we had paid for and left as soon as possible.
Janet
Janet (2 晚友伴旅程)
Expedia 真實旅客評價
4/10 一般
2024年7月31日
Dirty towels
Cynthia
Cynthia (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年7月28日
Roaches and more roaches
Quan
Quan (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年7月27日
It was a cheap room while traveling. You can’t beat $42, the hotel is much older in Florida so the bugs were not scared to walk around.