Experience the vibrant energy of Des Moines at Surety Hotel. Located near Iowa Events Center, this upscale hotel offers a fireplace in the lobby, an outdoor entertainment area, and two on-site restaurants with happy hour specials.
Des Moines International Airport (DSM) - 16 min drive
Restaurants
Starbucks - 3 min walk
Royal Mile - 4 min walk
Fongs Pizza - 5 min walk
Mash + MARROW - 4 min walk
Pho Real Kitchen And B - 4 min walk
About this property
Surety Hotel
When you stay at Surety Hotel, you'll be within a 15-minute walk of Principal Park and Wells Fargo Arena. After visiting the 24-hour fitness centre for a workout, you can grab a bite to eat at one of the 2 restaurants or unwind with a drink at the bar/lounge. Also, Drake University and Iowa State Fairgrounds are within a short drive. The comfortable beds and helpful staff get great marks from fellow travellers.
Languages
English
At a glance
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Hotel size
137 rooms
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Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 21
Check-out time is noon
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Special check-in instructions
The property charges 2.68 per cent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
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Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
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Pets
Pets allowed (dogs and cats only)*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
On-site self-parking (USD 25 per night; includes in/out privileges)
Off-site parking within 98 ft (USD 25 per night)
Street parking available
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Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:00 AM–11:00 AM
2 restaurants
Bar/lounge
Coffee/tea in a common area
Private dining
Room service (limited hours)
What to do
Pool table
Winery tours nearby
Working away
4 meeting rooms
Co-working spaces
Conference space (2969 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Romance packages
Facilities
Safe-deposit box at front desk
Fireplace in reception
24-hour fitness centre
Banquet hall
Outdoor entertainment area
Outdoor furniture
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible fitness centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Handrails in stairwells
Closed-captioned TV
Step-free path to entrance
Room amenities
Be entertained
55-inch LED TV
Cable TV channels
Netflix
Hulu
Streaming services
Home comfort
Climate-controlled air conditioning and heating
Minibar
Bathrobes
Iron/ironing board
Sleep well
Blackout curtains
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Designer toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Free WiFi
Free local calls
Electrical adapters/chargers
More
Daily housekeeping
In-room safe
Special features
Dining
Mulberry Street Tavern – On-site restaurant. Guests can enjoy drinks at the bar. Happy hour is offered.
Outdoor Courtyard – On-site restaurant. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Surety Coffee Shop – On-site coffee shop. Open selected days.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 5 to 20 per person
Early check-in can be arranged for an extra charge of USD 50 (subject to availability)
Late check-in between noon and 2:00 PM can be arranged for an extra charge of USD 50
Credit card charges are subject to an extra charge of 2.68 per cent
Renovations and closures
The property will be renovating from 4 June 2025 to 5 June 2025 (completion date subject to change). The following areas are affected:
Selected guestrooms
During renovations, the hotel will make every effort to minimise noise and disturbance.
Pets
Service animals exempt from fees
Pet deposit: USD 75 per stay
Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Parking
Self-parking costs USD 25 per night with in/out privileges
Parking is available nearby and costs USD 25 per night (98 ft away)
Policies
Guests can rest easy knowing that there's a smoke detector on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International
Cashless transactions are available.
Also known as
Surety Hotel Hotel
Surety Hotel Des Moines
Surety Hotel Hotel Des Moines
Frequently asked questions
Does Surety Hotel offer free cancellation for a full refund?
Yes, Surety Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Surety Hotel?
Yes, cats and dogs are welcome. There's a charge of USD 75 per accommodation, per stay, and there's also a deposit of USD 75 per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Surety Hotel?
Yes. Self-parking costs USD 25 per night.
What are the check-in and check-out times at Surety Hotel?
Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge of USD 50 for early check-in (subject to availability). Check-out time is noon.
Is there an on-site casino at Surety Hotel?
No, this hotel doesn't have a casino, but Prairie Meadows Racetrack and Casino (15-min drive) is nearby.
What is there to do at Surety Hotel and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Surety Hotel?
Yes, there are 2 on-site restaurants.
What's the area around Surety Hotel like?
Surety Hotel is in Downtown Des Moines, a short 14-minute walk from Principal Park and 14 minutes' walk from Wells Fargo Arena. Travellers say that the area is walkable and good for shopping.
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Surety Hotel Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
9.6/10
Property conditions & facilities
9.4/10
Eco-friendliness
Popular mentions
Room
Service staff
Restaurant
Location
Parking
Bed
Bar
Lobby
Food
Ambience
What guests liked
The on-site restaurant offered excellent food, trendy options, and great cocktails. (6 reviews)
Breakfast options at the coffee shop and tavern were excellent. (3 reviews)
The fitness center is great. (3 reviews)
From real guest reviews summarized by AI.
Reviews
10/10
Great hotel. Lobby bar had good food and drinks. Rooms are pretty small though.
Jason
1-night trip
10/10
Great staff and a beautiful hotel.
Jill
1-night trip
10/10
Beautiful hotel
Marcus
1-night trip
10/10
Modern with vintage flair. Really nice and comfy beds. Big bathroom
Jaclyn
1-night trip
10/10
Very clean and modern hotel located in downtown Des Moines. Staff was very friendly and helpful. They even made my husband a cup of coffee even after the coffee bar had closed. We also ate at the on location restaurant for lunch and it was delicious (guests get 10% off their meal too!)
Aimee
2-night trip
10/10
Very nice hotel. Comfy bed, good restaurant
Elizabeth
1-night trip
10/10
The room was beautiful and the hotel was overall very charming!
MICKIE
2-night trip
10/10
Very cool hotel
Shamus Tod
5-night trip
8/10
Everything was wonderful except the parking. Explanation of where to park needs to improve for people traveling from a long ways away.
Kate
1-night trip
10/10
Great place to stay
Ismet
1-night trip
8/10
Very beautiful property
Jennifer
1-night trip
10/10
Excellent hotel with superb staff
Tiffany
1-night trip
10/10
Very nice property, easy check in
teresa
1-night trip
10/10
Good location. Well appointed gym, good restaurant & bar, unique guest room design.
MICHAEL
3-night trip
4/10
Basic hotel - no bellman - no valet - no housekeeping - small rooms and one person working desk - restaurant has poor food -
KIMBERLY
2-night trip
10/10
Rooms are beautiful, restaurant is amazing.
Natalie
1-night trip
10/10
This hotel is absolutely gorgeous! We loved that there were so many bars and restaurants and activities to do within walking distance.
Jan
1-night trip
8/10
We had a quick weekend stay at the Surety Hotels. Our room was nice but the nearby trains woke us up early every morning!
Claudia
2-night trip
10/10
Great place! Nicely decorated. New comfortable beds.
Jeff
1-night trip
10/10
Comfortable room at a reasonable price.
Robert
2-night trip
8/10
Room was beautiful! Bar and lobby are gorgeous as well!
Joe
1-night trip
10/10
Celebrating my daughter’s thirtieth birthday. It’s been amazing. Hotel is fabulous.
Roselle
1-night trip
10/10
Wonderful hotel - great location and very nice staff and amenities!