Located in Hiroshima City Centre, JR WEST GROUP VIA INN PRIME HIROSHIMA SHINKANSENGUCHI offers a refreshing retreat with an indoor public bath and cooked-to-order breakfast. Connect to free in-room WiFi, store your luggage safely, and enjoy the convenience of express check-out. Previous guests rave about the helpful staff.
Hiroshima Central Shopping District - 15 min walk - 1.3 km
Mazda Zoom-Zoom Stadium - 18 min walk - 1.6 km
Hiroshima Green Arena - 4 min drive - 2.8 km
Hiroshima Peace Memorial Park - 5 min drive - 3.4 km
Getting around
Hiroshima Airport (HIJ) - 58 min drive
Iwakuni Airport (IWK) - 74 min drive
Hiroshima Station - 5 min walk
Hiroshima Tenjin Gawa Station - 5 min drive
Hiroshima Yaga Station - 30 min walk
Matoba-cho Station - 12 min walk
Hakushima Station - 13 min walk
Inari-machi Station - 13 min walk
Restaurants
ビールスタンド重富 - 3 min walk
星乃珈琲店 - 3 min walk
Dish Parade - 2 min walk
コメダ珈琲店 - 1 min walk
ハースブラウン 広島駅店 - 6 min walk
About this property
JR WEST GROUP VIA INN PRIME HIROSHIMA SHINKANSENGUCHI
When you stay at JR WEST GROUP VIA INN PRIME HIROSHIMA SHINKANSENGUCHI, you'll be just a 5-minute drive from Mazda Zoom-Zoom Stadium and Hiroshima Green Arena. Fellow travelers say good things about the helpful staff and overall property condition. The property is just a short walk to public transportation: Matoba-cho Station is 12 minutes and Hakushima Station is 13 minutes.
At a glance
DONE
Hotel size
246 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 10:00 AM
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in Breakfast rate plans receive breakfast for guests age 12 and older. Breakfast is not included for children under 12 sharing existing bedding with their parent.
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (2 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
DONE
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 6:30 AM–11:00 AM
Shared microwave
Traveling with children
Children stay free (see details)
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Facilities
Lockers available
Accessibility
Braille/raised signage
Elevator
Wheelchair accessible
Wheelchairs available on site
Thin carpet in room
Room amenities
Be entertained
LCD television
Digital TV channels
Streaming services
Home comfort
Climate-controlled air conditioning and heating
Electric kettle
Slippers
Iron/ironing board (on request)
Sleep well
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
What to enjoy
In-room massage
Freshen up
Private bathroom
Bidet
Eco-friendly toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Desk chair
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
LED light bulbs
Special features
Spa
Public bath/onsen services include an indoor public bath (no minerals).
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately JPY 990 for adults and JPY 990 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Cashless transactions are available.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Viainn Hiroshima Shinkansenguchi
Frequently asked questions
Does JR WEST GROUP VIA INN PRIME HIROSHIMA SHINKANSENGUCHI offer free cancellation for a full refund?
Yes, JR WEST GROUP VIA INN PRIME HIROSHIMA SHINKANSENGUCHI does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at JR WEST GROUP VIA INN PRIME HIROSHIMA SHINKANSENGUCHI?
Sorry, pets aren't allowed, but service animals are welcome.
What are the check-in and check-out times at JR WEST GROUP VIA INN PRIME HIROSHIMA SHINKANSENGUCHI?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 10:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
What's the area around JR WEST GROUP VIA INN PRIME HIROSHIMA SHINKANSENGUCHI like?
JR WEST GROUP VIA INN PRIME HIROSHIMA SHINKANSENGUCHI is in Hiroshima City Centre, a short 5-minute walk from Hiroshima Station and 17 minutes' walk from Mazda Zoom-Zoom Stadium. The local area is considered walkable as well as being good for public transport.
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Reviews
JR WEST GROUP VIA INN PRIME HIROSHIMA SHINKANSENGUCHI Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
9.0
Amenities
9.0
Staff & service
9.2
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was described as good, satisfying, reasonably priced, and delicious with many options. (9 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Location
Service staff
Breakfast
Walking
Train station
Onsen
Trains
Drinks
Trip
Reviews
Verified
10/10 Exceptional
Apr 8, 2026
The hotel is under 5 min walk from the train station, with no need to cross any major highway. Staff was very accomodating. Able to leave our luggage at the facility and go to Miyajima as we were there around 11 am. Friendly helpful staff. Clean room. Momoji no Yu was a good experience.
Aruna
Aruna, 1-night trip
Verified
10/10 Exceptional
Mar 13, 2026
Great location near train station. Free amenities in the lobby, including drip coffee satchels, facial mask, satchels of cleanser, face wash, toner and moisturizer. Public bath is accessible by room card key and has lockers.
June Yoke Ping
June Yoke Ping, 2-night trip
Verified
10/10 Exceptional
Nov 14, 2025
Staff was exceptional, clean facility, excellent location!!
Jo-Ann
Jo-Ann, 1-night trip
Verified
10/10 Exceptional
Jan 11, 2026
We had a great stay in Hiroshima. VIAINN is only 5 minutes from Hiroshima station. The rooms are clean & the staff very courteous & helpful.
Hiroshima is a major station so all the shop’s & restaurants are there for travellers convenience.
Cuong Van
Cuong Van, 5-night trip
Verified
8/10 Very good
Dec 3, 2025
Clean and helpful staff.
M Y
M Y, 3-night trip
Verified
8/10 Very good
Nov 19, 2025
Location is very convenient
Bette
Bette, 1-night trip
Verified
8/10 Very good
Oct 12, 2025
Good location for those who arrive by train.
Thomas
Thomas, 2-night trip
Verified
10/10 Exceptional
Jan 3, 2026
All good. Nice environment, room, spa and restaurant
diane
diane, 2-night trip
Verified
10/10 Exceptional
Jan 7, 2026
Conveniently located next to station. Liked the public hot bath. The room has a smart tv. The room we booked was very spacious.
Freddie
Freddie, 2-night trip
Verified
10/10 Exceptional
Sep 26, 2025
The public bath was amazing!
tamaki
tamaki, 2-night trip
Verified
10/10 Exceptional
Oct 27, 2025
Staff were friendly and helpful. Check-in was a breeze.
Alice
Alice, 1-night trip
Verified
10/10 Exceptional
Jul 27, 2025
Super convenient for arriving by train (3 minute walk) and leaving by plane (3 minute walk to bus). Also easy transportation options for seeing the town.
Jeremy
Jeremy, 3-night trip
Verified
10/10 Exceptional
Sep 8, 2025
Super close to Hiroshima station which was really convenient for us. Staff were nice and helpful. The baggage storage is a great service as we had a late train back to Tokyo and wanted to do stuff around the city without hauling our luggage around.
Christian
Christian, 2-night trip
Verified
10/10 Exceptional
Nov 21, 2024
Friendly staff and great location with many dining options close by, short walk to and from the Hiroshima Station.
efrain
efrain, 1-night trip
Verified
10/10 Exceptional
May 8, 2025
Great location, minutes from the main train station and other source of transportation.
Catherine
Catherine, 2-night trip
Verified
8/10 Very good
Apr 8, 2025
Great location by station-
Diana
Diana, 2-night trip
Verified
10/10 Exceptional
Jun 17, 2025
The hotel offered us the opportunity to visit more sites due to its location.
Ricardo
Ricardo, 2-night trip
Verified
10/10 Exceptional
May 11, 2025
Great location - only a minute away from JR station. Staff is super friendly
Yun
Yun, 2-night trip
Verified
4/10 Fair
Dec 10, 2025
Hotel is well-located near Hiroshima Station and amenities are generally satisfactory - however, the staff’s service attitude can be improved. Interactions are cold and felt like mere procedural formalities, with barely any smile or efforts to make (foreign) guests feel welcome. This is my second stay at a Via Inn and regrettably I've felt this way previously too. There are better hotels to stay at.
Han
Han, 2-night trip
Verified
8/10 Very good
Apr 8, 2025
Great Location for the price, rooms are small
Verified traveler
1-night trip
Verified
10/10 Exceptional
Oct 24, 2025
We didn't have breakfast but it was available to us.
Patricia
Patricia, 1-night trip
Verified
10/10 Exceptional
Nov 14, 2025
A lovely hotel with lovely staff.
We got there early and they put our bags int the lockers provided.
You also get offered a free breakfast and their restaurant is very good with many options and great service.
Their rooms are good but fairly small like many hotel rooms in Japan.
The staff are very good and even looked after our bags when we checked out and had time to spare before our train.
The train station is extremely close to the hotel which is great for heavy luggage etc.
Would I stay here again. Most definitely!
Luke
Luke, 2-night trip
Verified
10/10 Exceptional
Mar 28, 2025
Very decent hotel, had everything needed. The hotel staff were incredibly helpful when I needed to make a call to my next stay in Okinawa. Great location, right next to the Hiroshima Station.
Decent choice in Hiroshima. The staff was somewhat less friendly than in other Japanese hotels, and most of the reception staff could not speak any English. The location is perfect - 3 minutes walk from the Hiroshima station. The room was somewhat small even for city-center standards, and the bathroom was really tiny and uncomfortable.