My first issue was hotels.com says a credit card on file for incidentals but yet the hotel has a 50 deposit. There’s a difference between a deposit and a card on file. The man argues me down and tells me there’s a deposit and I overlooked it. If that’s the case then it needs to say there’s a 50 deposit on hotels.com before booking instead of surprising customers when they get there. Then I get in the room and it’s decent but where’s the heat? I turned the heat on last night and it hasn’t moved. A long piece of hair was on my pillow! Like was my room even cleaned? I’m up early to check out because it’s cold and I was ready to leave last night!
Ebony
Ebony (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月19日
Not amazing had to wait hours to get room
Christopher
Christopher (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月17日
Roger
Roger (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月17日
Tamara
Tamara (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月16日
Short trip
Well, first of all I’d like to say hotel was OK but nothing exciting also never seen a hotel that charges $15 for a continental breakfast. Nothing special been too many hotels $15 is over. Charge room is OK not too comfortable but overall we stayed there. It was OK location
juan
juan (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月15日
Whish I was somewhere else
The heat/Air did not work with out a call to maintenance every time it needed adjusted, They let employees park in the fire lane right in front of the door, They did not have decaffeinated coffee. Was spoken to in an unfriendly tone on the phone. Was in a non smoking room but could smell people smoking.
Mark
Mark (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月15日
Kostyantyn
Kostyantyn (8 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月14日
Grace
Grace (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月13日
Stephen
Stephen (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月10日
Dolores
Dolores (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月9日
Gross and COLD
They have the heat turned off and you have to call engineering to turn it on so we slept in the room at 67 degrees!!! And it smelt so bad. Even when we were checking in someone else called down for housekeeping to come and spray their room with air freshener.
Krisna
Krisna (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月2日
Dayana beatriz
Dayana beatriz (3 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月1日
Stay away.
Not at all like the pictures, They are deceiving. Feels like a run down hotel. Old and room was smelly. I had them change room and new room smelled as well. Would not stay here ever again.
真實旅客
1 晚友伴旅程
Hotels.com 真實旅客評價
8/10 很好
2024年12月1日
Shannon
Shannon (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月22日
Yes will return
The front desk staff and restaurant staff as well as housekeeping are always great and helpful!
Free parking!!! Since many Dallas hotels charge 10.00 to 20.00 per day just for parking!
My only negative comment is the hallway carpets need to be cleaned meaning steam cleaned or replaced! They are always vacuumed!
Mark
Mark (5 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月21日
Jorge
Jorge (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月20日
i would still come there
good customer service but dirty carpet
plachette
plachette (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月19日
Estela
Estela (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月19日
JoAnn
JoAnn (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月16日
JENNI
JENNI (6 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月12日
Daughter and I here for Cowboys game and our stay was very comfortable
Jesse S
Jesse S (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月8日
Business trip
Love that parking is free now! Room was always cleaned and restocked… lobby was clean and polite staff… the carpets in hallways need to be cleaned or replaced.