Upon arrival, I stood at check in desk for a few minutes before I was helped. There were two ladies to the left of me that were employees that carried on a conversation while a man that was stocking the fridge had to stop what he was doing to check me in. Elevator was not in the best condition. Room was clean. Hotel is way older in person than what the stock photos show. Breakfast was very limited and the lady that I assumed was the cook stood and watched us the entire time while we got breakfast. I overall wasn’t pleased with my stay.
Shastee
Shastee (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月27日
Karina
Karina (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月26日
In need of repairs!
A hotel in need of repairs!
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2024年12月21日
Clean and friendly
Elevator is broken.
petagay
petagay (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月17日
Sangjung
Sangjung (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月7日
JC
JC (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月22日
Christmas
Christmas (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月15日
No
There were some issues with maintenance. The handle on the faucet would pull off very easily and the water pressure was very low.
Matt
Matt (1 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月30日
Første Sonesta Besøk
Ved innsjekking måtte betale en evt refunderbar depositum. Informert at det var dersom jeg røkte på rommet 😮 Rommets brannvarsler var dekket av en pose? Tok den av. Vindu ut var ikke sikret og kun tilfeldig at jeg oppdaget det. Var i 2 etg og man kunne gå rett ut på en type avsats der det var noe maskinelt. Rommet er helt likt en Hyatt hotel. Sliten hotell på innsiden. Heisen også veldig sliten. Dårlig utvalg av TV kanaler og NBC manglet, veldig rart da de andre hoved kanalene var det. Teppe igjen på rom gulvet. Veldig skuffet over hotellet og vil ikke bo på denne kjeden igjen.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月29日
ZERO STARS
HORRIBLE customer service. They illegally booted my vehicle which caused damage to my car. Then they tried to blame me for it. Managers were nonexistent when I tried to confront them about paying for the damage. Ended up leaving still no manager would talk to me. Absolutely will never stay at any of these hotels again. Gonna cost me well over $500 to repair my car and they did not care at all.
Terra
Terra (2 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月28日
Dirty
Lobby and hallways dirty and needs repairs
真實旅客
4 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年10月28日
Bruno
Bruno (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月26日
Destinee
Destinee (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月25日
Quirino
Quirino (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月24日
Great customer service 💯
Staff was knowledgeable and awesome 😎💯
Quirino
Quirino (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月24日
Cassandra
Cassandra (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月24日
Expect a $50 deposit
Be sure to memorize your license plate number or you wont be checked in. The $50 deposit was a shock. Only decaf coffee in the room. Cups are not sanitary wrapped. Shower has mold. Not at all as nice as the pictures portrayed.
Diane
Diane (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月24日
What’s up with the elevator?
Good, clean room. Just odd that the elevator can use a remodeling
FERNANDO
FERNANDO (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月18日
You Get What You Pay For
I was amazed when I found this room for $78+tax close to downtown Austin. Some of the online reviews scared me but honestly, it was one night and worse case, I could eat the $93 and stay elsewhere.
This is an OLD property. The age is showing everywhere but not in a gross or tawdry way. You can just tell that every carpet needs to be replaced, every wall painted, and every tile grouted.
The Good:
Room was fine
Bed comfortable
Clean and No sign of bugs
Close to highway and restaurants
The Not So Good:
1 Elevator out of service (been a while based on reviews)
Remaining elevator sounds like it needs help.
Towels need to be replaced - not dirty, just small and getting very thin
Breakfast was very low level. Appropriate for snacking only
Front Desk didn't tell you how to access the WiFi - you use the conference room WiFi not the more obvious guest
Readily accessible outlets by desk did not work
Bath amenities were not good - had to ask for more soap since the one bar was wafer thin.
Smelly trash left by elevators entire stay.
Double room had two full-size beds; not queens. Fine for two adults sharing the room but not four.
Overall: Fine for a short stay when you're on a budget.