AJ at the front desk provided excellent service. Room was comfortable. Breakfast and coffee were luke warm.
Jeanine
Jeanine (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月4日
Jerry
Jerry (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月2日
work in progress
Hotel was clearly being renovated and the changes are good ones. The direct TV in our room never would load. We didn't need it, but I informed the front desk.
The bathroom slide door is probably something that needs to go away or be upgraded, as it's lacking in privacy as it doesn't seal/close.
Overall the staff was great and the improvements are welcomed. I love the location and will return after the renovations are over.
John
John (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月11日
Meh
Hotel is very dated. Room smelled like stale smoke which is strange since it is smoke-free. Initial room door was left open prior to us opening it. Pretty sure my father in law was charged a different rate than originally quoted. Housekeeping gave us fresh towels but did not make the beds.
Brian
Brian (3 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月28日
Average hotel with above average price
Average room/hotel with above average prices. Room was clean enough. Carpet needs replacing. Only received towels one time during a 6 day stay. Room was small. Bathroom had a sliding barn style door that was shared with the closet. Very "cozy" with the bathroom that had no fan or real door only being about 2 ft from the bed. Breakfast was decent. They have coffee available all day which was nice. They had complementary cookies from time to time. Beautiful view from the room was a positive. Room keys stopped working twice over the stay. Elevators were periodically out. Would only stay here again if there were no other options due to the price.
Jaime
Jaime (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月18日
Queen vs. Double
The reservation booked was for a queen bed, we were told that all queen bed rooms were not available, we were given a room with 2 double beds. That was ok. The other issue was the drain in the bathroom sink was super slow draining.
Linda
Linda (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月12日
Marijo
Marijo (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月6日
Ok stat
The hotel elevator was out of service had to use stairs but there was a weird smell in the staircase. The room was outdated and I particularly don’t like carpet in the room.
Jeffrey
Jeffrey (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月26日
I left an outfit in my room and the staff was very helpful in working out a way to get it back to me. Excellent customer service!
Zorina
Zorina (3 晚行程)
Orbitz 真實旅客評價
8/10 很好
2024年9月22日
Close to JMU
Nick
Nick (4 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年9月16日
The water didn’t heat up when showering. Refrigerator didn’t keep my items cold. Had to throw away my items the next morning.towels were very thin.
Laura
Laura (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月5日
King suite very spacious separate living room and room
Gabriel
Gabriel (1 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月5日
Great location for lots of dining and shopping choices.
Lisa
Lisa (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年8月30日
I think they are renovating this hotel, but where we stayed was old. It was fine for a quick stay
Dave
Dave (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年8月23日
Andrew
Andrew (2 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年8月17日
The rooms beds were so hard. We didn’t have a microwave. The toilet water was so high it was impossible to take a number 2. The wallpaper was falling off. It was a weird slide door for closet and bathroom. But only one could be covered at a time. The staff were super nice.
Jason
Jason (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年8月14日
Friendly staff and the room was clean
John
John (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年8月13日
The hotel definitely has some age on it, but it was overall nice and clean. The pool was great. Staff was very accommodating. The area it is in is beautiful. Definitely would come back if I end up needing to stay in Harrisonburg again.
Kimberly
Kimberly (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月11日
Very comfortable stay.
Our stay was very comfortable! The staff was very friendly and helpful. They were doing some repairs to a few places in the walls on the first floor and replacing some of the wallpaper. We were unable to hear any of the work in our room. And it was completely finished before we checked out. I was very impressed!!!
Leslie
Leslie (2 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年8月10日
The people were great. But the place is run down. The gym smelled badly of mold. The pool was murky. The elevator only worked if you pressed the Up button, even if you’re going down. I wouldn’t recommend staying here until this location maintains the hotel better.
Jacob
Jacob (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月9日
Everything thing was great room,size cleaniess. Only thing was the toilet would not go down good, other than that everything was great
Paula
Paula (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年8月6日
Carpets had stains everywhere. Staff at front desk were incredibly kind however.
Samuel
Samuel (1 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月5日
We had a great time, after relocating to a different hotel location because the elevator was not working and nom rooms available on lower floors to accommodate my disability of not being able to walk up-and-down the steps The customer service was excellent.