Had a lovely stay, the staff were amazing and the premises are very well done and neat.
Obaidullah
Obaidullah (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2019年11月4日
It was terrible. The place was overbooked and when clients who had booked and paid full in advance did not have a place to stay. Spent over an hour at the reception while they were trying to find spaces elsewhere which was 10km away. Total inconvenience, I will never ever go there again or recommend to anyone. No respect for clients at all.
Cl
Cl (1 晚友伴旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2019年11月4日
Refund request
I arrived at the venue around 8pm. The host said she didn't receive our reservation from you and said we have to look for alternative accommodation. We struggled to find accommodation since most people came to Nelspruit for a marathon at Kaapsehoop. We only found a place at 10:30.Had to pay to accommodation again. There was another Chinese couple that was turned back as well. Please refund my booking.