我可否免費取消克爾克斯塔特住宅酒店的預訂，並獲發全額退款？

可以。克爾克斯塔特住宅酒店在我們網站上有提供可全額退款的房價計劃。如以可全額退款的房價訂房，你可因應住宿的取消預訂政策，最遲於登記入住前幾日取消預訂即可。有關具體條款及細則，請務必參閱此住宿的取消預訂政策。

克爾克斯塔特住宅酒店是否允許寵物入住？

很抱歉，恕不准攜帶寵物入住。

克爾克斯塔特住宅酒店是否設有店內泊車位？

很抱歉，克爾克斯塔特住宅酒店不設店內泊車位。

克爾克斯塔特住宅酒店的登記入住及退房時間為何？

登記入住開始時間：15:00；登記入住結束時間：23:00。退房時間為 11:00。

克爾克斯塔特住宅酒店是否附設娛樂場？

否，此旅館不設娛樂場，但荷蘭賭場 (7 分鐘步程外) 就在附近。

克爾克斯塔特住宅酒店附近區域有何特色？

克爾克斯塔特住宅酒店位於阿姆斯特丹市中心，短短 2 分鐘步程可到Prinsengracht 站 (2)，12 分鐘步程即達梵谷博物館。

阿姆斯特丹克爾克斯塔特住宅酒店優惠

Q: 克爾克斯塔特住宅酒店是否允許寵物入住？

很抱歉，恕不准攜帶寵物入住。

8/10 很好

2025 年 10 月 20 日

Clean room, plenty of shops and restaurants close by

Richard (3 晚行程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 10 月 15 日

First of all can we say we were a bit hesitant about staying due to the previous reviews. So we saw NO bed bugs , the bedding was clean , toilet and sink both worked. The room would benefit from a deep clean and a lick of paint but apart from that everything was fine. We would not stay again due to the stairs as a we are in our late 50s and they are quite steep. The position of the accommodation is great everything within walking distance

John (3 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 10 月 8 日

Well worth it

Amazing stay. The place was clean and quite cozy and really added the extra bit to my trip. There was one issue my end when the check in instructions would not download, but 1 phone call and I was sorted in minutes and I even did the late check out!

Rich (2 晚友伴旅程)

Hotels.com 真實旅客評價

2/10 欠佳

2025 年 9 月 18 日

Terrible experience. The apartment was filthy and unfit for purpose – stained bedding, blocked sink, broken toilet and shower, bed bug bites, and no mattress protectors. Curtains fell down, half the lights didn’t work, and dirty bedding was stuffed in the wardrobe. We raised concerns before travelling after seeing reviews about bed bugs, but the host refused to cancel. Once there, they ignored our messages and later denied all wrongdoing. We were stuck as it was Pride weekend with no other options available. Avoid this property at all costs – it is not as advertised and completely unacceptable.

Scott (3 晚行程)

Expedia 真實旅客評價

2/10 欠佳

2025 年 9 月 14 日

Steven (3 晚行程)

Expedia 真實旅客評價

10/10 完美

2025 年 9 月 14 日

It’s a loft room so has lots of narrow steep stairs. Ok with a small bag but tough if your travelling with lots of stuff. That said once you have made the climb like any decent hill the view from the top was worth it. Nice room. Clean. Bed very comfortable. Shower is great. All you need really. Great local atmosphere with bars and eateries near by. Would recommend.

Simon (2 晚商務旅程)

Expedia 真實旅客評價

4/10 一般

2025 年 8 月 24 日

Mariana (2 晚行程)

Expedia 真實旅客評價

2/10 欠佳

2025 年 7 月 20 日

Bed Bugs Need to be Externinated

I booked this room late one evening and didn't notice there were some reviews mentioning BED BUGS. I messaged the property asking if they had fixed the problem since the reviews, but didn't get a reply. So I felt suspicious. As soon as I checked in, I looked for signs of bed bugs and found many dead bugs in the corners of the room and under the bed. The carpets were heavily soiled and stained and there were other disrepair issues in the place. I immediately removed my bags from the room, and asked the co-host to cancel my stay. She said she would contact the main host. I waited 20 minutes outside on the street with no response. I used the hotels.com chat to report the situation. Within 30 minutes, the host agreed to cancel and refund my booking. I'm grateful that the host was agreeable to my refund request. Still, it was super inconvenient as I had to find alternative accommodation in the last minute. I suggest the carpets should be removed and the bugs exterminated by a certifed company before this host is allowed to list their property for rental. I cant fully vouch for it, because I didnt stay there. But it is in an excellent location, with easy check in, and nice decor... If only they can fix the bug problem and fix a few of the other broken issues, it would likely be a great stay.

Andrea (2 晚行程)

Hotels.com 真實旅客評價

6/10 不錯

2025 年 7 月 6 日

2

Localization is perfekt. You can just walk everywhere and stop at your apartment as needed. I was really disappointed over how dirty the studio was. Carpet seemed to not be vacuumed. Because of the ceiling fan, dust was basically everywhere, even in the air. Overall: really good localized studio, but it wasn’t as good as it seemed to be on the pictures. Needs some serious cleaning.

2 晚行程

Hotels.com 真實旅客評價

6/10 不錯

2025 年 6 月 9 日

We had to call the owner constantly because the door wouldn't open. And we checked in later than expected. The owner of the apartment didn't get in touch for a long time. There is no door in the toilet. We stayed for 2 days, no one came to clean the next day.

Anastasiia (2 晚行程)

Hotels.com 真實旅客評價

2/10 欠佳

2025 年 5 月 19 日

BED BUGS! My partner and I arrived here late in the night and went straight to bed upon arrival as we were exhausted from a full day of traveling. When woke up, we noticed bugs crawling on the bed and bites all over our legs. We took pictures and videos and immediately sent to Expedia, and they contacted the owner of the property. THE OWNER LIED and said he “saw us smoking in the room” therefore he was not going to give us a refund. Let me clarify, my partner and I do not smoke, and have never smoked in our lives. The owner clearly knew he had a bed bug issue on the room and was ready for excuse to not refund us. Even with pictures and videos of the bed bugs crawling on the bed, 1 crawling on our leg, and bite marks on our ankles, we were not refunded. 3 hours of phone calls with Expedia, no resolution. DO NOT STAY HERE IF YOU ARE TRAVELING!

Alexia (2 晚行程)

Expedia 真實旅客評價

8/10 很好

2025 年 5 月 6 日

Privates Zimmer unter dem Dach ohne Rezeption, per Schlüssel-Code kommt man rein. Sehr steile Stufen, Zimmer hat Charme ist aber etwas staubig. Ein Duschvorleger könnte helfen, das Wasser im Zaum zu halten. Bad riecht etwas streng, kann man aber Nix machen. Insgesamt bin ich sehr glücklich mit dem Zimmer gewesen, da es super zentral und in einem charismatischen Viertel liegt. Toller Tapasladen, Coffeeshop und Frühstück in 1 min erreichbar. Würde es nochmal buchen. Wie waren am 3.5.2025 da.

Melanie (2 晚浪漫旅程)

Expedia 真實旅客評價

4/10 一般

2025 年 5 月 5 日

Review of Kerkstraat Residence – Amsterdam We recently stayed at Kerkstraat Residence in Amsterdam and, unfortunately, our experience left much to be desired. The Positives:  Kerkstraat Residence is centrally located, making it easy to walk to shops, museums, and restaurants. This made our time exploring Amsterdam very enjoyable and convenient. The Negatives:  The accommodations were disappointing from the moment we arrived. Our room was not prepared upon check-in, a frustrating delay as we had to wait for a housekeeper to clean the space. The innkeepers were unable to provide a clear explanation, other than blaming Expedia (our booking platform), though they did promptly send someone to clean. The initial impression of the property was quite poor. The carpet inside the inn was dirty and unvacuumed, and outside the entrance, we were greeted by a dead plant in a pot—a small detail, but one that set the tone for what followed. The last-minute cleaning job, though appreciated, was rushed and did little to improve the room’s overall presentation, which was modest at best. The reality of the room did not match the online images we had seen when booking. There were multiple maintenance and cleanliness issues, including: Non-working light bulbs (only one bulb functioning in a fixture that should have had three), inadequate bathroom lighting, dirty carpet, even after being vacuumed, no place to hang bath towels, a filthy bed headboard. The space felt more like a hostel.

Lino (4 晚浪漫旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 5 月 3 日

Great location and authentic feel

The location is beautiful and the apartment is very clean and well styled. The property was a little tricky to locate at first as there is no signage/reception. Be aware that you will need to take your luggage up a very narrow flight of stairs.

Emily (2 晚行程)

Hotels.com 真實旅客評價

4/10 一般

2025 年 4 月 17 日

Per Asbjørn (5 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 4 月 13 日

Candice (2 晚行程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 4 月 12 日

3 晚行程

Hotels.com 真實旅客評價

10/10 完美

2025 年 2 月 17 日

Florin Stefan (2 晚行程)

Hotels.com 真實旅客評價

2/10 欠佳

2025 年 2 月 15 日

Nothing works

Really dirty place. Everything seems broken. Dust everywhere, toilet doesn't flush properly, you have to do it manually, the button plate is broken. The jacuzzi bath doesn’t work, the shower on the bath doesn't work it was the only reason we chose the hotel. Let down.

a (2 晚行程)

Hotels.com 真實旅客評價

2/10 欠佳

2025 年 1 月 7 日

Dopo aver atteso le 15:00 per accedere alla camera all arrivo riscaldamento staccato, finestre aperte, polvere e ragnatele ovunque. La camera era davvero sporca, probabilmente le pulizie nell’ ultimo anno non erano mai state fatte, e per ciliegina sulla torta una carta di preservativo sotto il letto, Ho fatto notare il tutto al proprietario che si è presentato senza preavviso alla porta della camera, dopo aver fatto notare il porcile nel pomeriggio ha almeno provato a togliere le ragnatele, la carta del preservativo è rimasta sotto il letto, Che dire una camera davvero sporca, se prenotate per due persone la polvere vi farà molta compagnia

Samuele (3 晚行程)

Expedia 真實旅客評價

10/10 完美

2025 年 1 月 5 日

Really nice room in a great location that is walkable to all areas of Amsterdam. Great value for money and smooth check-in/out. Would recommend!

Nicholas (3 晚浪漫旅程)

Expedia 真實旅客評價

2/10 欠佳

2024 年 5 月 26 日

Not good

Unfortunately, not satisfying, dirty and bedbugs got red small marks/bites on my back ☹️ not a nice experience

2 晚行程

Hotels.com 真實旅客評價

2/10 欠佳

2024 年 4 月 6 日

We booked a stay here in March. On arrival we found the property to be dirty and have a bad smell. The carpets are dirty, and the bed headboard was broken and also smelled like the sheets had not been clean. The pillows are also yellow and stained. The owners were contacted but did not reply until several hours later. As the property is not habitable we had to book alternative accommodation. The owner's pictures do not represent the current condition of the property. Avoid staying here. If you look the property listing on other websites (trip advisor) you will see similar complaints about how unhygienic the property is.

Edward (3 晚浪漫旅程)

Expedia 真實旅客評價

10/10 完美

2024 年 2 月 21 日

Great location, nice place. Sadly jacuzzi bath tub was not working.

4 晚行程

Hotels.com 真實旅客評價

10/10 完美

2024 年 1 月 2 日

Elena (2 晚行程)

Expedia 真實旅客評價

克爾克斯塔特住宅酒店

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常見問題

我可否免費取消克爾克斯塔特住宅酒店的預訂，並獲發全額退款？

克爾克斯塔特住宅酒店是否允許寵物入住？

克爾克斯塔特住宅酒店是否設有店內泊車位？

克爾克斯塔特住宅酒店的登記入住及退房時間為何？

克爾克斯塔特住宅酒店是否附設娛樂場？

克爾克斯塔特住宅酒店附近區域有何特色？

評價

克爾克斯塔特住宅酒店的評價

不錯

7.0

6.6

7.2

7.2

6.6

評價

8/10 很好

Richard

8/10 很好

John

10/10 完美

Well worth it

Rich

2/10 欠佳

Scott

2/10 欠佳

Steven

10/10 完美

Simon

4/10 一般

Mariana