When we arrived to check in the room, I booked online with a small step out Balcony was not available he said they were fully booked for the night, and I would have to stay in a room with no balcony. I said that is not what I piaid for and his awnser to that was I could pack my stuff back up the next morning and bring my luggage to the lobby and they would hold it for me until a room is cleaned in the room type that i booked and paid for. I said I should not have to leave my room until the other one is ready so he said he would communicate with the morning front desk staff and they should have a room cleaned for me by 11 am and that they would move me to a oceanfront balcony instead of a Oceanview balcony for my trouble. When I went to the front desk at !! am they knew nothing about it and did not want to move me. Finally, about 3 pm I received a call from the front desk manager that promised me he was moving me to an oceanfront balcony room for my trouble and he said that my new room was ready. When I get to my new room it is a few floors above the one i was in and was not the oceanfront room I was promised. The room should have at least been discounted for not having a balcony the first night and it was not. The whole place is very dated and needs Refurbishing badly. It is 40 dollars a night for Valet parking and 30 for self-parking. We rented 2 golfcarts for the day and they wanted us to pay 40 each to valet park the golf carts to go up to our room for a few minutes.
Melissa
Melissa (5 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月7日
Run down
The staff was fantastic. Everyone was so friendly and helpful. The hotel itself was a big disappointment. Really shabby. I expected a lot nicer furnishings. Lots of damaged stuff like tiles, elevators, pool area. Except the lobby, everything seemed run down. Really a lot less than what I expected in a Hilton. I doubt if I would stay at a Hilton again, if their standards are this low, now.
bernadette
bernadette (10 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月4日
Great location, excellent service, fantastic time
This is a great location within Daytona Beach! Hotel staff service was very good -- we had a bit of a wait for our room at check in, otherwise everything went smoothly. The food at Don Rico's was excellent (we had lunch in restaurant and ordered room service in the evening), and breakfast at Doc Bales was great. Service at both restaurants was top notch. I was concerned by other reviews, and although the rooms may have been a little dated, they were clean and comfortable. We loved having a view of the ocean. I liked the amenities of this resort -- both pools were well-maintained and I really liked having a Starbucks downstairs. Overall, a great place and would love to come back.
Rosana
Rosana (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月4日
Nice waterfront stay
The stay was nice, overall the unit was clean and well kept. The oly negative i can say is that the tile in the bathroom had multiple cracks and needs to be replaced.
Eric
Eric (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月4日
MSE
MSE (4 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年1月3日
Lots of hidden fees they do not tell you about.
Stephen
Stephen (3 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月3日
Jorge
Jorge (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025年1月2日
Bad parking, no entry door connecting room to hote
This was our first visit with this hotel. Our family of 5 booked a cabana room which is located on the bottom floor. Upon checking in we discovered that our room (which did have a cute outdoor patio space) had no entry to the hotel itself. We had to carry our luggage inside the hotel (luggage carts are only available if you are using their bell boy and they move the cart for you) and then down the elevator outside and down a long sidewalk (in the rain!) Not to mention you pay $30. for parking to park down the street and across the street. Our room was spacious, but dirty. The outdoor pools were unusable because they were so cold (website says the pool on the North tower 5th floor was heated)! Would definitely not stay here again! Do yourself a favor and book the Wyndham right next door!
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2025年1月2日
Judy
Judy (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月2日
Amazing stay but rooms need an update
One of my favorite hotels in Daytona beach! I love the cleanliness and maintenance of the pools and hot tubs. The location is amazing with it being in the center of ocean walk. The staff are also great. The only thing that would make it better is updating the rooms. Although clean, the rooms were outdated and showed wear and tear. For instance, the toilet was not secured properly to the ground, causing it to wiggle and at one point stopped flushing. The beds and pillows were not comfortable as well. One last thing was the type of room that we booked, was not the room that we got. I believe we received an upgrade but I really wanted the ocean view of the pier and not oceanfront. Overall still a great experience.
Andrew
Andrew (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月2日
Very nice and very considerate of what floor we had. Although our neighbors were quite loud after midnight.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025年1月2日
Blanca
Blanca (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月2日
Dia
Dia (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月2日
Kohulan
Kohulan (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月2日
Not exceptional
It took about 30 minutes to even get on the property for check in so that wasn't great. Not sure if they were understaffed at valet for the holiday? Other than that no real complaints except for the refrigerator in room. It was out in the open just sitting on the floor. Found that tacky
Charles
Charles (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月1日
Tres belle hotel propre belle vue sur l'océan
Cynthia
Cynthia (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月1日
Hotels.com is terrible never using again
Hotels.com is a terrible company and I will never use their services again. Completely misleading with my reservation. Ended not getting what I booked well over a month ago because they don’t bother to “check inventory” of the rooms for the properties. The girl at the front desk was so nice and was in a crappy situation because of hotels.com. Hilton was great, no gripes with them. Hotels.com sucks and I am going to tell everyone I know to not use their services.
Chris
Chris (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月1日
Best Oceanfront Hotel!
Another wonderful stay at Hilton Oceanfront Daytona Beach!
This is our stay cation place! We are locals- and this is the best location!
Shelley
Shelley (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月1日
Steven
Steven (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025年1月1日
Run down
The property is super run down. Just tired and worn. Definitely not a resort, despite the resort fee. Not enough valets so long line to pick up and drop off car. got a room with an ocean view, but the window was so dirty, you could barely see out it, and it was blurry. Wouldn't stay again