The service is poor, after 10 o'clock in the evening, only one window is open for check-in, there is a long queue, and I have three children, and no one cares at all.
Jiong
Jiong (3 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2025 年 8 月 14 日
Henri
Henri (4 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 14 日
stay at the Hilton
comfortable for weary travelers.
* What I noticed as we walked thru the hallway in the morning, a line of workers were in the hallway lined-up, perhaps waiting for their assignment (about 20 of them more or less). Sure they greeted us a pleasant Good morning or hello, but don't they have their own lounge or something?
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 13 日
Sung-Hwan
Sung-Hwan (4 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 13 日
Alejandro
Alejandro (4 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 11 日
Daniel
Daniel (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 7 日
Pei yi
Pei yi (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 7 日
Clarice
Clarice (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 5 日
Front desk check in were rude.
Phil
Phil (3 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 5 日
Food was great location was the best. Overall thumbs up
Jun Ki
Jun Ki (2 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 1 日
Andrea
Andrea (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 31 日
Kathleen
Kathleen (3 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 29 日
Disappointed we did not have a fridge,room smells very musty, dirty chair.
真實旅客
2 晚友伴旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 29 日
Weekend with friends
Perfectly located in Midtown. Liked in so much, i brought some close friends to spend the weekend this time, knowing they’d be happy and enjoy their stay, all of which had never been to the City. Hilton Midtown did not disappoint.
Ron
Ron (3 晚友伴旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 28 日
Bad guest services
Andrea
Andrea (5 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 28 日
The hotel is incredibly outdated. While the staff were respectful, the elevator system was a nightmare—getting to or from your room often required waiting in extremely long lines. The rooms were not hygienic, and our bed sheets had visible tears. The bathtub in the bathroom was very old and dirty. The only positive aspect of the hotel was its location.
Hatice hulya
Hatice hulya (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 26 日
Jesus Miguel
Jesus Miguel (6 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 24 日
Disappointing
When the toilet flushed it spewed fecal matter out of the toilet onto the seat and floor. The shower had black mold in several locations.
We were too tired to change rooms the first night and dealt with it. When you told them at the desk that we wanted to change rooms and told them WHY, they gave us another room. Same room. No upgrade for the inconvenience. In both rooms the headboard was worn and shedding the outer cover, leaving residue on the pillows.
Unfortunately, I was too disgusted with the shower and toilet I did not take a picture.
There was no seating in the lobby to meet with friends and the restaurant was only open sporadically.