Experience the perfect blend of comfort and convenience at Courtyard by Marriott West Springfield. Relax with a cup of coffee from the on-site cafe, take a refreshing dip in the indoor pool, or enjoy some retail therapy at the gift shop. The hotel's proximity to Big E and helpful staff have left guests feeling satisfied.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
Bar
Pool
Free parking
Non-smoking
24/7 front desk
Laundry facilities
Main amenities (12)
Daily housekeeping
Indoor pool
Breakfast available
24-hour fitness centre
Bar/lounge
Coffee shop/cafe
24-hour business centre
24-hour front desk
Front desk safe
Corner/local shop
Laundry service
Self-serve laundry
Feel at home (6)
Fridge
Private bathroom
Premium TV channels
Daily housekeeping
Laundry facilities
Coffee/tea maker
The current price is HK$1,026
HK$1,026
HK$1,174 total
includes taxes & fees
24 Aug - 25 Aug
Room options
Available filters for rooms
Showing 9 of 9 rooms
View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)
Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)
Highlights
Air conditioning
Fridge
LED TV
Blackout curtains
Pillow-top bed
Separate bedroom
Premium bedding
Hydromassage showerhead
Sleeps 3
1 King Bed and 1 Double Sofa Bed
View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)
Naismith Memorial Basketball Hall of Fame - 5 min drive - 6.0 km
Getting around
Westfield, MA (BAF-Barnes Municipal) - 21 min drive
Hartford, CT (BDL-Bradley Intl.) - 26 min drive
Boston, MA (BNH-Boston Harbor Seaplane Base) - 103 min drive
Logan International Airport (BOS) - 103 min drive
Portsmouth, NH (PSM-Portsmouth Intl.) - 148 min drive
Springfield Union Station - 9 min drive
Holyoke Station - 9 min drive
Northampton Station - 18 min drive
Restaurants
Puerto Rico Bakery - 4 min drive
McDonald's - 19 min walk
Chili's Grill & Bar
Wood-N-Tap - 7 min walk
Olive Garden - 5 min walk
About this property
Courtyard by Marriott West Springfield
When you stay at Courtyard by Marriott West Springfield, you'll be within a 10-minute drive of Big E and Eastern States Exposition. Guests can take a dip in the indoor pool or grab a bite to eat at The Bistro, which serves breakfast and dinner. Other highlights include a 24-hour fitness centre and a bar/lounge. Fellow travellers say great things about the helpful staff.
Languages
English, Spanish
At a glance
DONE
Hotel size
121 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Express check-in/out available
Minimum check-in age – 21
Check-out time is 11:00 AM
Contactless check-out
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free on-site self-parking
Free on-site motorhome/coach/lorry parking
Wheelchair-accessible parking and van parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
Bar/lounge
Coffee shop
Travelling with children
Local/corner shop
What to do
Hiking/biking trails nearby
Mountain biking nearby
Ski area nearby
Winery tours nearby
Working away
24-hour business centre
Meeting room
Conference space (675 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Facilities
Safe-deposit box at front desk
Picnic area
24-hour fitness centre
An indoor pool
Vegan dining options
Vegetarian dining options
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Visual alarms in hallways
Handrails in stairwells
Closed-captioned TV
Lowered plug sockets in bathroom
Lowered view port in door
Lowered locks/deadbolt
Height-adjustable showerheads
Grab bar near toilet
Transfer shower
Lever door handles
Well-lit path to entrance
Step-free path to entrance
Pool hoist on site
Room amenities
Be entertained
55-inch LED TV
Premium satellite channels
Netflix
Hulu
Streaming services
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Premium bedding
Pillow-top mattress
Freshen up
Private bathroom
Bath or shower
Hydromassage shower head
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Fridge
More
Daily housekeeping
Energy-saving switches
Recycling
Water-efficient showers only
Special features
Dining
The Bistro – This bistro serves breakfast and dinner.
The Bistro Bar – On-site lobby lounge. Open daily.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately USD 3.00 to 15.00 for adults and USD 3.00 to 15.00 for children
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to 11:00 PM
Policies
Guests can rest easy knowing that there's a carbon monoxide detector and a smoke detector on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
State tax ID – C0008893250
Also known as
Courtyard by Marriott West Springfield Hotel
Courtyard by Marriott West Springfield West Springfield
Courtyard by Marriott West Springfield Hotel West Springfield
Frequently asked questions
Does Courtyard by Marriott West Springfield offer free cancellation for a full refund?
Yes, Courtyard by Marriott West Springfield does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Courtyard by Marriott West Springfield?
Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 11:00 PM.
Are pets allowed at Courtyard by Marriott West Springfield?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Courtyard by Marriott West Springfield?
Yes, there's free self parking. Free motorhome/bus/lorry parking is available.
What are the check-in and check-out times at Courtyard by Marriott West Springfield?
Check-in start time: 3:00 PM; check-in end time: 2:00 AM. Check-out time is 11:00 AM. Express check-in and check-out and contactless check-out are available.
Is there an on-site casino at Courtyard by Marriott West Springfield?
No, this hotel doesn't have a casino, but MGM Springfield (6-min drive) is nearby.
What is there to do at Courtyard by Marriott West Springfield and nearby?
During the winter, enjoy nearby recreation such as skiing and return when the snow melts for hiking and mountain biking. Additional recreation nearby includes casino gaming. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a 24-hour fitness centre and a picnic area.
What's the area around Courtyard by Marriott West Springfield like?
Courtyard by Marriott West Springfield is a short 20-minute walk from Big E and 9 minutes' walk from Connecticut River.
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Courtyard by Marriott West Springfield Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
8.6/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Popular mentions
Room
Service staff
Bed
Shower
Breakfast
Restaurant
Food
Lobby
Water
Location
Reviews
10/10 Excellent
10 Aug 2025
Friendly staff and very clean.
Anne
Anne, 1-night trip
8/10 Good
15 Aug 2025
Ok for business stay
Tj
Tj, 1-night trip
8/10 Good
13 Jul 2025
Room and hotel were clean,staff was pleasant.
William
William, 5-night trip
10/10 Excellent
10 Aug 2025
We always stay once a year for summer. We love the hotel and specially the beds, they are the most confortable ever! The staff is always amazing and the hotel is very nice and peaceful.
ARIEL
ARIEL, 1-night trip
10/10 Excellent
26 Jul 2025
Beautiful room, comfortable beds, and great amenities. And the lady who checked us in was very friendly and professional. We were very happy to stay here and would do so again.
Michelle
Michelle, 1-night trip
10/10 Excellent
6 Aug 2025
Good laundry service.
THIHUONG
THIHUONG, 1-night trip
10/10 Excellent
24 Jul 2025
Good location. Met all our needs.
Kathleen
Kathleen, 1-night trip
10/10 Excellent
6 May 2025
We enjoyed our stay.
Glenda
Glenda, 3-night trip
10/10 Excellent
6 Aug 2025
Excellent staff that goes out of their way to check you in quickly and get you to where you want to be. Shopping and food is right next door with lots of options, even a grocery store and outlet stores. Bright, clean entry and lobby with clean welcoming rooms.
Lisa
Lisa, 1-night trip
10/10 Excellent
20 Jul 2025
Safe and convenient
Jurij
Jurij, 1-night trip
10/10 Excellent
18 May 2025
Clean room, friendly and helpful staff.
James
James, 1-night trip
10/10 Excellent
24 Jul 2025
Clean and well maintained. Up to date. Friendly staff.
Jane
Jane, 1-night trip
10/10 Excellent
18 May 2025
Staff was very friendly and helpful
Amanda
Amanda, 2-night trip
10/10 Excellent
15 Aug 2025
Overall
Minerva
Minerva, 2-night trip
10/10 Excellent
21 Jun 2025
Very clean. Staff is great.
Ashlee
Ashlee, 1-night trip
10/10 Excellent
30 Jul 2025
Good
Igor
Igor, 2-night trip
10/10 Excellent
14 Mar 2025
Great place to stay in West Springfield
The hotel front desk employees were super nice. Great place to say with lots of restaurants and shopping places nearby as well.
Verified traveller
2-night trip
10/10 Excellent
9 Apr 2025
Great Property
Holmes
Holmes, 1-night trip
10/10 Excellent
21 Apr 2025
Wonderful staff. Friendly and helpful
Joneka
Joneka, 2-night trip
10/10 Excellent
22 Mar 2025
It was safe, quite and convenient
Madan
Madan, 1-night trip
10/10 Excellent
20 May 2025
Good condition. HVAC very quiet.
Louise
Louise, 1-night trip
8/10 Good
10 Jul 2025
The property was wonderful as far as everything. I gave it a 4 due to not having complimentary coffee in the lobby in the morning. There is a coffee maker in the room but I am not fond of using them as I do not know how long they have sat without fresh water being ran through them and the cleanliness of the maker and pot.
Joline
Joline, 1-night trip
10/10 Excellent
26 Jan 2025
Super friendly staff
Melissa
Melissa, 1-night trip
10/10 Excellent
10 Mar 2025
Clean and modern. Parking was very easy.
Gracjana
Gracjana, 1-night trip
10/10 Excellent
21 Nov 2024
Nice convenient location, nice and clean property.