Great location to explore the amazing city of New York. Beautiful lobby area and very nice staff. However the room (Jimmy suite) didn't meet our expectations:
- even our teenager complained about the very uncomfortable sofabed
- the heating was somewhat broken all the time: it woke you up with very loud noise every 45-60 minutes, it didn't heat Wells enough etc. We complained after the first night and some magic was done and the second night went well. The third night it had some problems again...
Laura
Laura (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月22日
Tomer
Tomer (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月21日
William
William (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月19日
bobby
bobby (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月19日
Decent Boitique Hotel - Great location
Great Location
Decent Boutique Hotel
Robert
Robert (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月18日
Kevin
Kevin (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月17日
Richard
Richard (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月15日
Brian
Brian (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月15日
Walter
Walter (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月15日
Victoria
Victoria (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月14日
Nothing special and poor service
We had two rooms. The queen room was beyond small where the bed practically touched the door. the shower leaked water and there wasn’t really anyway to stop it. The king room was bigger but neither had a luggage rack or any practical place to put a suitcase. We arrived early, dropped our bags and they said they would text us when rooms were ready. Didn’t receive a text until almost 6pm. They claimed they didn’t see our F&B credit for one of the rooms. Rooms were clean. They charged my card for the rooms in full more than 24hrs in advance even though it was pay at the property reservation and when questioned I was told it was a pre authorization. Stay elsewhere.
真實旅客
1 晚友伴旅程
Hotels.com 真實旅客評價
6/10 不錯
2024年12月14日
真實旅客
3 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2024年12月12日
Love this small, well located hotel with a great Italian restaurant
Lisa
Lisa (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月10日
Old furniture and in bad shape
The hotel is in very bad shape, old and broken furniture, I complained and cancel my reservation the first day and didn’t care and reject to reímburse the other 2 nights that I didn’t use
Mariema
Mariema (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月8日
Cynthia
Cynthia (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月4日
좋은 위치와 깨끗한 로비. 방은 작지만 고급스러움.
Do
Do (6 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月3日
1 person doing check in (super long line)
Room was in the 50’s temp wise
Thermostat was broken
Engineer came to fix and then it was locked in at 75
Could not control temperature
Benjamin
Benjamin (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月1日
Jeffrey A
Jeffrey A (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月30日
Gilda
Gilda (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月29日
Decent and comfortable stay in Manhattan
We enjoyed our 5 night stay at The James. Its in a very convenient area to both South Manhattan and the tourist areas on the north end. The staff were friendly and helpful whenever we interacted with them. The rooms were clean and the bed was very comfortable. The daily happy hour is a nice touch and we enjoyed it. The negatives would be that the carpet in our room, and im assuming the others, is in desperate need of replacement, as its filthy and stained. I think if they replaced it with tile it would make the room feel more modern and clean. We had a minor incidence with house keeping, they accidentally threw out a souvenir bag with a t-shirt inside. However the front desk was apologetic when we brought it to their attention. Overall this was a fine stay in Manhattan, but I think for the price there are improvements they could make.