Experience the vibrant energy of Playa Del Carmen at City Express Suites by Marriott Playa Del Carmen, where a continental breakfast and coffee shop await. Relax poolside with sun loungers or work out in the gym while kids enjoy their own pool.
Reviews
8.68.6 out of 10
Excellent
Popular amenities
Electric vehicle charging point
Free breakfast
Gym
Pool
24/7 front desk
Laundry facilities
Main amenities (12)
Daily housekeeping
Near the beach
Outdoor pool
Free area shuttle
Fitness centre
Room service
24-hour business centre
Business centre
24-hour front desk
Coffee/tea in a common area
Air conditioning
Communal living room
Feel at home (6)
Children stay free
Kitchen
Private bathroom
Separate sitting area
Television
Daily housekeeping
The current price is HK$499
HK$499
HK$626 total
includes taxes & fees
24 Aug - 25 Aug
Room options
View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking
Suite, 1 King Bed with Sofa bed, Non Smoking
Highlights
Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Sleeps 2
1 King Bed and 1 Double Sofa Bed
View all photos for Suite, 2 Double Beds
Suite, 2 Double Beds
10.010.0 out of 10
Exceptional
3 reviews
(3 reviews)
Highlights
Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
31 sq m
Sleeps 4
2 Double Beds
View all photos for Suite, 1 King Bed with Sofa bed
Av. Balamkamche Mza. 30 Lt 4, Fraccionamiento Playacar Fase II, Playa del Carmen, QROO, 77710
What's nearby
Quinta Avenida - 19 min walk - 1.6 km
Playa del Carmen Main Beach - 3 min drive - 1.8 km
Mamitas Beach - 4 min drive - 2.8 km
Xplor Theme Park - 6 min drive - 5.7 km
Xcaret Eco Theme Park - 9 min drive - 7.7 km
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.) - 46 min drive
Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.8 miles/20.6 km
Free local area shuttle
Restaurants
Starbucks - 10 min walk
El Gran Taco - 11 min walk
La Bartina - 9 min walk
Rolandi's - 1 min walk
Mia Restaurant by Papa Hamm - 11 min walk
About this property
City Express Suites by Marriott Playa Del Carmen
At City Express Suites by Marriott Playa Del Carmen, you'll be a short five-minute drive from Quinta Avenida and Playa del Carmen Maritime Terminal. Guests can take a dip in the outdoor pool, or visit the fitness centre for a workout. Also, Playa del Carmen Main Beach and Playacar Beach are within a short drive.
Languages
English, Spanish
At a glance
DONE
Hotel size
56 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 1 PM
DONE
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free uncovered on-site self-parking
Wheelchair-accessible parking on site
Electric vehicle charging point on site
DONE
Off-site
Free area shuttle within 10 kilometres
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Free full breakfast 6:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
Coffee/tea in a common area
Barbecue grills
Room service (limited hours)
Water dispenser
Travelling with children
Children stay for free (see details)
Free local shuttle
Local/corner shop
What to do
Pool table
Beach nearby
Working away
24-hour business centre
Meeting room
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Pool loungers
Pool umbrellas
Facilities
Communal living room
Fitness centre
An outdoor pool
Double-glazed windows
Comprehensive recycling policy
No plastic coffee stirrers
Banquet hall
Outdoor furniture
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Bed sheets provided
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Desk chair
Electrical adapters/chargers
Food and drink
Full-sized fridge/freezer
Microwave
Kitchen
Stovetop
Cookware, dishes and utensils
Blender
More
Daily housekeeping
In-room safe
Energy-saving switches
Recycling
Water-efficient showers only
Water-efficient toilets only
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: MXN 50.91 per accommodation, per night
Pool, spa, & gym (if applicable)
Pool access available from 10:00 AM to 10:00 PM
Policies
Guests can rest easy knowing that there's a carbon monoxide detector, a smoke detector and window guards on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
City Express Suites Playa Carmen Hotel
City Express Suites Hotel
City Express Suites Playa Carmen
City Suites Playa del Carmen
City Express Suites Playa del Carmen
City Express Suites by Marriott Playa Del Carmen Hotel
Frequently asked questions
Does City Express Suites by Marriott Playa Del Carmen offer free cancellation for a full refund?
Yes, City Express Suites by Marriott Playa Del Carmen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at City Express Suites by Marriott Playa Del Carmen?
Yes, there's an outdoor pool. Guests have pool access from 10:00 AM to 10:00 PM.
Are pets allowed at City Express Suites by Marriott Playa Del Carmen?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at City Express Suites by Marriott Playa Del Carmen?
Yes, there's free self parking. Electric car charging is available.
What are the check-in and check-out times at City Express Suites by Marriott Playa Del Carmen?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 1 PM.
Is there an on-site casino at City Express Suites by Marriott Playa Del Carmen?
No, this hotel doesn't have a casino, but Riviera Gran Casino (3-min drive) is nearby.
What is there to do at City Express Suites by Marriott Playa Del Carmen and nearby?
City Express Suites by Marriott Playa Del Carmen has an outdoor pool and a fitness centre.
Does City Express Suites by Marriott Playa Del Carmen have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a blender, a coffee maker and cookware.
What's the area around City Express Suites by Marriott Playa Del Carmen like?
City Express Suites by Marriott Playa Del Carmen is a short 19-minute walk from Quinta Avenida and 16 minutes' walk from Xaman Ha Aviary.
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City Express Suites by Marriott Playa Del Carmen Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Breakfast
Kitchen
Toilet
Highways
Water
Elevator
Beach
Reviews
8/10 Good
3 Apr 2025
Good stay
Juan
Juan, 2-night trip
10/10 Excellent
7 Feb 2025
The area around the hotel is Alittle run down and dumpy but the hotel was good.
Greg
Greg, 7-night trip
10/10 Excellent
12 Aug 2025
Okey
Laura
Laura, 1-night trip
10/10 Excellent
8 Mar 2025
Excelente
Floridalma
Floridalma, 1-night trip
8/10 Good
11 Oct 2024
Nice rooms
andrew
andrew, 4-night trip
10/10 Excellent
25 Feb 2025
I think we found out favorite place in Playa de Carmen. If you’re like us and not too interested in the hustle and bustle of the Quinta, then this is the place for you. There’s everything you’ll need nearby … highly recommend it.
Heron
Heron, 2-night trip
10/10 Excellent
2 Feb 2025
Excelente
Gerardo
Gerardo, 3-night trip
10/10 Excellent
9 Mar 2025
Again, Easy Inn Suites did not disappoint. This is my second time in only one month and I’m very happy. Definitely one of the nicest places if you’re not into the hustle and bustle of the quinta avenida. I’m looking forward to another visit very soon.
Heron
Heron, 1-night trip
10/10 Excellent
1 Mar 2024
Fantastic!
The staff was so helpful and friendly… we felt right at home. The accommodations were immaculate and well cared for…the nearby Patisserie and restaurants were excellent.
Robert
Robert, 2-night trip
10/10 Excellent
13 Jul 2024
Nice hotel. Close to Xcaret. Not to kin to the other business next door.
Minh
Minh, 1-night trip
8/10 Good
8 Jul 2024
Close by
James
James, 2-night trip
2/10 Terrible
3 Jul 2025
I donot like anything , the room was unclean , dust seen , ventilation issues , bad odour and property management didn’t return my money back , I left room after checking within 30 min because of issues with room and staff said at that time we will pay all my money for 2 nights , but they did not return, bad service , I never recommend anyone to go there
Sukhjit
Sukhjit, 2-night trip
6/10 Okay
6 Jan 2024
The property was
Frank
Frank, 5-night trip
10/10 Excellent
22 Feb 2023
Quick solo over night
This was my second stay at City Suites. I chose it again, because the first time was so great. It is centrally located, easy to get to and has plenty of amenities. The staff are incredibly friendly and helpful. The rooms were comfortable and clean.
Jessica
Jessica, 1-night trip
8/10 Good
15 Sept 2022
Hotel was good, only my room had a little bit of mold smell
Tania
Tania, 1-night trip
4/10 Poor
12 Mar 2025
Underwhelming
So, they stayed 2 days, and we fogot a shirt in the closet, and houskeeping claims nothing was there or in lost and found. The washer dryer was expensive and didnt dry the clothes.
Martha
Martha, 2-night trip
6/10 Okay
2 Apr 2024
The beds are very small and uncomfortable
julio
julio, 1-night trip
10/10 Excellent
13 Jan 2023
Very nice hotel, everything was great except location. But it was no problem. We can drive to central just 5 minutes to visit beach and back to quiet hotel for rest.
jiahong
8/10 Good
29 Mar 2023
Good for staying
Very clean room with kitchen. Not too small. Big fridge. All you need for cooking. Bed mattress hard, old pillows but clean.
Breakfast the same every day, could taste better.
Al lot of parking. Walking distance to shopping.
Yvonne
Yvonne, 7-night trip
2/10 Terrible
7 Jul 2024
I booked a 1 king bed and they gave me 2 doubles and refused to change it
Tahnia
Tahnia, 1-night trip
6/10 Okay
9 Aug 2025
Bueno
Acsiri Jazmín
Acsiri Jazmín, 2-night trip
10/10 Excellent
7 Aug 2025
Los recepcionistas muy amables.
El desayuno con pocas opciones, pero buenas.
Los cuartos cómodos y bien equipados
Leopoldo
Leopoldo, 3-night trip
8/10 Good
26 Jul 2025
Buen alojamiento y agradable, tranquilo y bien ubicado
Sofia
Sofia, 2-night trip
10/10 Excellent
19 Jul 2025
No es espacioso como se ve en las imágenes
Jorge
Jorge, 2-night trip
8/10 Good
16 Jul 2025
Excelente con la excepción que no había buffete en la propiedad por remuneración y no lo avisaron antes de la reservacion se tenia uno que ur al otro hotel de aun lado y había mucha gente pues eran de lis 2 hoteles muy incómodo