I got charged again however I did pay upfront on Expedia. Staff not very friendly and breakfast not the best….
Lukas
Lukas (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年9月25日
Its close to everything but the mosquitoes at night was awful. Its also noisy with surrounding neighbors.
Rossean C
Rossean C (4 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月30日
We absolutely loved this hotel. Nothing to mention to improve. Thank you to everyone for such an amazing time. Massages were great, pools both amazing, shuttle to town really useful and the restaurant was great. Everyone met our baby and was playful and nice with him. Absolutely brilliant
Diogo
Diogo (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月21日
Nanheng
Nanheng (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年7月25日
Tout nous a plu. Personnel aux petits soins, souriant. Le cadre est magnifique bien entretenu. Petit déjeuner au top ! Nous le conseillerons sans aucun doute
Une excellente semaine
I chose this hotel because they advertised a gym. There was no gym available and I asked for some compensation but they refused. Also if you cannot do stairs DO NOT choose this property especially since the stairs are uneven heights and the outside lighting nearly non-existent - very dangerous for most people unfamiliar with the property. If you fall, it will be onto stone steps. The most discouraging thing was when I expressed dissatisfaction and asked staff to address my concern, the answer was always the same - I have to call the manager and will call you on your room. I was never called and can only assume that once I walked away, staff considered the matter closed. I’m really considering disputing the charge for the room as the service was so poor and the facilities not as advertised. Another interesting fact is that no one ever apologized for the false advertising so I guess that’s how they do business. Go to Westin or somewhere more reliable IMO. P
Diana
Diana (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2023年9月19日
Very nice people beautiful stay . 5 min away from the center or shopping and plenty of restaurants
The staff are extremely attentive and friendly. The property is beautiful and well kept. Food at the restaurant is amazing!
Deborah
Deborah (4 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2022年8月14日
Staff was amazing and food was excellent
Pollyanna
Pollyanna (4 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2022年8月11日
We felt pampered, with our every needs considered by the super helpful staff. The setting is stunning and the atmosphere is peaceful, while the center of Ubud is about a 15 minute walk away. The price for all of this is incredible reasonable. This hotel is a fantastic deal.
Alex
Alex (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2022年5月4日
Venkata
Venkata (5 晚行程)
Expedia 真實旅客評價
8/10 很好
2020年2月8日
Matthew
Matthew (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2020年2月4日
Marvellous hotel let down a bit by its kitchen. We preferred to eat out - food a bit bland and not great value.