no transportation from rail station to hotel, also we book two room in same booking, from photo, there should be one massage chair in room but there is no massage chair in my room but other room have
The experience overall was wonderful, loved the semi-outdoor onsen in our room. However, the place is not in Kinugawa Station as Hotels.com keep pointing me to, but actually in Kosagoe Station, 2 stops back, a very tiny stop. It's quite walk to the resort as well, try to travel light.