The location was GREAT. Unfortunately thats all that was great. The indoor pool was freezing. The room was gross. The floors were stained up the couch was stained and ripped. The room smelled musty. We stayed 3 nights with our 2 kids. The breakfast was extremely limited. And the seating area was worse. The seating area was so small. No place to sit. your paying for location. Everything else was a big disappointment.
真實旅客
3 晚家庭旅程
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月21日
1. System was down to check in when I arrived.
2. Room was dirty, bathroom had hairs, carpet and sofa full of stains.
3. Lost water in room in the morning and never came back.
4. Pool was not heated so freezing. What is the point of the pool then?
Very disappointed from the Hilton brand. This is more of a 2 star hotel and an $70 a night type hotel not the price they charge.
Nelson
Nelson (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月16日
Carol K
Carol K (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月2日
Selene
Selene (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月28日
The worse experience
The service and condition of the room were bad: awful breakfast, no room service, and no one bothered to clean the room or give you clean towels.
Ahmad
Ahmad (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月26日
Bad experience
They were out of breakfast 45 min before the adverse time.
Pillows were terrible and the room was not cleaned.
Ahmad
Ahmad (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月26日
Overall good stay. Close to Riverwalk
Very clean, bed was comfortable and they had a real breakfast, eggs, sausage, hash browns. The only issue I had was the AC. The lowest temperature you could put it on was 68 degrees, which felt like 74 It would get warm at times.
Sarah
Sarah (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月24日
Thomas
Thomas (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月22日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年11月20日
Maria
Maria (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月19日
Eleazar
Eleazar (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月19日
Great staff was awesome
ARTURO
ARTURO (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月18日
The bed smell pee and they did not moved me to another room.the housekeeping changed the sheets but the mattress was wet i pee
Walter
Walter (3 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月11日
Carla S
Carla S (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月8日
Alyssa
Alyssa (8 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月4日
Good location
Excellent location and room was huge. Excellent for a family. Swimming pool is a joke. But otherwise recommend
Stephanie
Stephanie (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月4日
Samuel
Samuel (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月30日
wayne
wayne (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月27日
Improvement
I think the breakfast can be improved. We were there at 7:15am and the selection was not very pleasant. The staff were not very informative. Not a good selection
LISA
LISA (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月22日
Candi
Candi (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月21日
The breakfast was terrible. Just eat out.
Average downtown hotel repurposed from an old building. The room was clean and spacious but the lack of on-site parking (typical of many downtown hotels) and the abysmal breakfast really killed the mood for this place.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年10月15日
Nora
Nora (3 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月14日
Book at your own risk
Chose to book our stay here based on reviews and how close it is to the River Walk but I was highly disappointed. Took 45 min (after 3pm check in time) to check in because rooms weren’t ready. Finally got to our room and the carpet and couch was stained. Couch cushions ripped. Someone must have thrown a squishy because it was stuck on the ceiling. Tried having the complimentary breakfast and they didn’t have milk or coffee, juice was watered down and the “hot” breakfast was not edible. Took my kids elsewhere for breakfast and checked out.