We had to call someone to open our room late at night. There is no parking, we parked on the street and paid. The breakfast was okay, coffee machine broken. The room was very small, the smallest I’ve stayed in. Not worth the cost.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年12月30日
stephen
stephen (7 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月27日
Don’t make a mistake staying there…
Pictures lies! Dirty, bathroom falling apart, AC didn’t cool it off but was good to make a lot of noise. Electric cables hanging connecting tv and fridge. Very old and smelly building. Breakfast with coffee machine not working… terrible place and deceiving pictures.
Laerte
Laerte (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月27日
It was an older, dated property but i loved that it was adults only
Carolyn
Carolyn (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月22日
All kinds of things are pretty good
Xuebing
Xuebing (5 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月21日
Very very poor staff service… the worst!
We were put in a room that wasn’t clean and nothing was functioning (AC super loud, fan not working, etc.)
After a very difficult night, when I kindly asked if we could find a solution, the receptionist was - for real - the rudest and most disrespectful person I have met in a long time.
Purposely ignoring us and lying to Hotels.com when they called to help solve the situation.
Highly not recommend the place.
Hugo
Hugo (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月17日
Poor excuse of a hotel
Terrible service and lack of any willingness to explain pricing amenities policy, nor willingness to adjust central AC for my room’s comfort level. Did not explain what hotel amenities charges were upon checkin. Did not ever ask how I was doing, my stay, comfort nor if I needed anything. Basically a poor excuse of a hotel that couldn’t care if I was as a customer or not. No individual room temperature control, and not informed of that during any part of checkin or reservations as I recall.
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年12月16日
Anke Charlotte
Anke Charlotte (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月11日
Chris
Chris (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月6日
Great place to stay
Everything is very clean. Decent breakfast available. Nice pool and hot tub. Very pretty pool area with plenty of chairs and umbrellas.
Michael
Michael (9 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月5日
Marcella
Marcella (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月3日
Just OK
The location of this hotel can't be beat, right off Duval street and within walking distance of everything you want to see in Key West. However, the staff weren't helpful or particularly friendly, our room was just OK, the sheets wouldn't stay on the bed and there was a stain on the side of the mattress. The toilet in the bathroom was literally so close to the sink that your knees were underneath the sink when using the toilet. There was no shelf in the shower so you had to put shampoo, etc. on the ground in the shower. The room was clean enough but the furnishings were very low quality. We stay in all kinds of hotels (inexpensive to higher end) and I would truly rate this just OK.
David
David (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月25日
真實旅客
2 晚行程
Hotels.com 真實旅客評價
8/10 很好
2024年11月18日
Good value for price.
Good location at end of Duval. Property older and a little run down. Can hear people in rooms by you.
Staff was friendly. Pool was clean
Jeffrey
Jeffrey (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月17日
David
David (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月16日
Clean and did tje job!
Windi
Windi (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月16日
Laurie
Laurie (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月7日
Cory
Cory (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月4日
The pools, hot tub and facilities were clean and nice. Walking distance to everywhere. My only complaint is the staff weren't as pleasant as I thought they would be. Requested cleaning service on the second day of our stay (which is given) before 3pm because we would be back by 3 to get ready for a wedding. Returned to our room at 2:45. Housekeeping arrived at 2:55 to clean our room just as we started to get ready and shower for the wedding. Then couldn't return at 4:15 when we would leave because they were finished for the day. The next morning they couldn't offer a late checkout and actually gave me an attitude that I was even asking. Chose to just check out and have our bags held with a friend at Southernmost Resort. Do not think I'd stay there again with all the options offered in Key West with more friendly staff. The woman who checked us in our first day on Friday 11/1 was the best and only pleasant staff member.
Luke
Luke (3 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月3日
Nice place, great location
This place was in a great location and has great resort amenities. The pools and patio areas are lovely. I'd say our room was a little on the small side and the breakfast could've been better. The staff was friendly and had great recommendations dor the area.
Melanie
Melanie (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月28日
Jennifer
Jennifer (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月19日
Nets value in Key West
The place to stay in Key West if you want pools, hot tub, nice breakfast , a reasonable room, nice staff Gree shuttle near and a wine reception every evening. i have come back five times and never disappointed.