Booking thru your portal was not honoured by Mars hotel. We had called you to refund the payment we made to you. But we are yet to get the refund.
Nitesh Kumar
Expedia 真實旅客評價
8/10 很好
2018年12月27日
peck nang
peck nang (1 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2018年12月25日
Caring staff and Air-port shuttle are the only +.
However, the property is not OK for so many reasons. No hot water in the bathroom. No dust bin. TV didn't work. AC is switched off while we were in, and I have to ask them to find why TV was off, then they turned it on.
真實旅客
1 晚行程
Expedia 真實旅客評價
2/10 欠佳
2018年10月24日
Worst hotel in Hotels.com
Dont ever select this hotel . i have booked it through hotels.com and when i reached there midnight and submitted the booking details. but they are not agreeing the booking and they dont even have any clue about hotels.com. Luckily they have rooms and I have paid out of my pocket and stayed. they dont have manners or courtesy
Dee
Dee (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2018年6月26日
Very bad experience the toilets are pathetic ... linen are not clean and has marks .... stafff tried to help.... but no use ..... on the whole VERY BAD EXPERIENCE
真實旅客
2 晚行程
Expedia 真實旅客評價
2/10 欠佳
2017年7月11日
Online cheater.
I book and paid the hotel online but when I reach the hotel they refuse to give me the room saying that money was not deposit to their account and I had to pay double amount since it was late I couldn't search for other hotel. I hope you don't cheat other people in future.
Hokiye
Hokiye (1 晚浪漫旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2016年11月2日
Camping would be better
No one came to pick us up. In the dark, in a foreign country is not pleasant. Arrived at hotel and if I didn't have a print out, they didn't believe I had a booking. We had to wait for our room at 12.30am when were exhausted. When we got to our room, another couple was moving in to it so we had to wait for another.
I requested 2 single beds as I went with my son, we got a double surprise surprise. I wanted to inform my husband we arrived safely and the free wifi that only works in the lobby didn't work. My phone died so I requested to use their phone and I was told no international calls. So I spent what little time I had not sleeping on a rock hard bed worried sick I couldn't notify family I was somewhat safe. I had to catch a taxi back to the airport at 6am to use a phone.
The area around the hotel is disgusting and when we opened the door to our room, he vomited due to a smell in the hotel.
Don't go!!!!! You have been warned!!!!
真實旅客
Expedia 真實旅客評價
4/10 一般
2016年6月17日
A decent stay with some problems.
When we reported to the hostel they actually said me there was no booking with my name instead i booked with hotels.com. they started telling me their hotel prices... which led to confusion..
RAJ KUMAR
Hotels.com 真實旅客評價
2/10 欠佳
2015年11月21日
Poorly
الفندق رديء والسعر مبالغ به
真實旅客
Hotels.com 真實旅客評價
4/10 一般
2014年10月14日
In a very dirty locality.
I have booked the hotel for 5 nights for 3 pax but only 2 checked in. Due to some unfortunate circumstances we left the hotel after 1 night. The hotel refused to return the money paid for remaining 4 days. A very bad experience.
真實旅客
Expedia 真實旅客評價
2/10 欠佳
2014年6月8日
very poor performance
they did not turn up to pick from air port,kindly return back of rs.200/- against extra taxi fare.
真實旅客
Expedia 真實旅客評價
2/10 欠佳
2014年5月31日
not well
AC not working, Lights OFF 5 times in night, Generator not available
真實旅客
Expedia 真實旅客評價
6/10 不錯
2014年5月15日
so so
I adjusted with the deficiencies.two night i spent anyway.no regulator of the fan. bathroom taps were loose.they should improve a lot.
dr md ray
Hotels.com 真實旅客評價
4/10 一般
2014年4月1日
sam
Hotels.com 真實旅客評價
4/10 一般
2014年3月28日
service and cleanleness
the room and toilets are badly maintained room service stinks, breakfast timings are not announced properly.
真實旅客
Expedia 真實旅客評價
8/10 很好
2014年3月6日
Pick up from airport punctual
satsfactory. Restaurant to be opened . Food is nice. Wi fi not connecting, no room direct dialiing facility.Siaff courteous
ramasamy
Expedia 真實旅客評價
2/10 欠佳
2014年1月2日
a ne pas conseiller
terriblement decu j avais reserve mais ils n avaient rien a mon nom j ai ete oblige de payer une deuxieme fois cela s est deja produit avec agoda precedemment je ne metterai plus les pieds et ils encaissent deux fois le prix
bal jorcin
Hotels.com 真實旅客評價
6/10 不錯
2013年11月18日
真實旅客
Expedia 真實旅客評價
4/10 一般
2013年9月18日
Poor maintanence
sorry to say this, v.v.poor maintance no proper service. one thing that we have to appriciate that Airport suffel.
真實旅客
Expedia 真實旅客評價
2/10 欠佳
2013年9月2日
Hotel Mars
Bonsoir,
Le point positif de l'hotel est le service "Navette Aéroport"
Le point négatif: L'établissement se trouve dans un coin pas très sympa et les lieux ne sont pas propres. Le soit-disant "Restaurant" se trouve dans une petite salle avec des tables et chaises en plastiques.
3 hommes pour porter les bagages sur 5 mètres et nous ont soulé pour avoir des pourboires
Ne pas se laisser attirer par le petit prix!!!!!!
Simon
Expedia 真實旅客評價
4/10 一般
2013年7月15日
shall suggest to expedia that kindly cut mars hot
They are cheating with customers. Nobody accepted these type of services. They are showing executive room to customers but that room is disappoint to customers. and wash room ......Oh My God ..........ist too bad, leakage the water from toilet and also from sink, in washroom so many patches of paan masala and other patches. in wash room you required cold water in summer and you will get hot water. after 10.00 pm you have not get proper service of food & water.
Bed Sheets and blankets are so cheaper (like bihar persons)
T.V not working.
Old furniture convert into new look, but they do not know about sound of old furniture.
Curtains and A.C in good conditions, I like both of things.
I shall suggest to expedia that kindly cut mars hotel from your hotel list.
Because they are displaying hotel room in executive class but actually have not.
Which Room in actual good that are saying its deluxe. kindly visit in the hotel and check it and compare the deluxe room with vijay park, emrald, hotel etc
Mohit
Expedia 真實旅客評價
4/10 一般
2013年5月19日
You dont get what you see
I with my wife stayed in this hotel overnight as we had to catch a flight next day early morning. I must say, it was one SAD experience. Firstly, the receptionist looked shabby and had no clue about my booking. After he confirmed the booking with his manager, to my surprise he asked me to pay advance. For which I had already done the payment. After much argument finally the porter guided us to the room which was moist and and had no good feeling about it. The porter despite poor service, stood there for quite some time asking for a TIP which I had no intentions for. To top it up, the A/c went bad in about 1 hr and we were shifted to a new room only after the technician himself was convinced that the A/c would not work anymore. To sum it up it was a disaster, I could hardly sleep for 3-4 hrs and the whole purpose of getting into this hotel was defeated. Blanket was provided instead of comforter and i had to switcth off the a/c because the blanket was small in size and itchy. And in the morning (as the hotel claims for a free drop off to the airport), we were dropped in a tempo traveller (they had just this vehicle for this purpose) and there were another two families that were to be dropped for which we had to waste 20 mins which would have turned bad if only we had not had spare time.
Shashank Saraswat
Hotels.com 真實旅客評價
2/10 欠佳
2013年1月9日
真實旅客
Hotels.com 真實旅客評價
4/10 一般
2012年11月23日
Convenient for Chennai Airport
Dirty noisy room, the only good thing about this place is that it is close to Chennai airport and they run an airport shuttle. Be aware that you have to pay cash in the hotel restaurant.