Only bad thing I would really have to say is that they don't let you know there's a deposit we have to pay for every day we stay, and it's a high deposit. They should notify people as their booking about it. Wasn't able to really enjoy because the deposit we had to leave was our fun money.
John
John (7 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2020年4月11日
真實旅客
1 晚行程
Expedia 真實旅客評價
8/10 很好
2020年4月8日
真實旅客
4 晚行程
Expedia 真實旅客評價
8/10 很好
2020年4月1日
真實旅客
1 晚行程
Orbitz 真實旅客評價
4/10 一般
2020年3月31日
Bad experience!
The hotel looks nothing like pictures and had to change to three different rooms due to no working ac. Very disappointing hotel would not stay again
Stacy
Stacy (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2020年3月28日
Property located on the beautiful riverwalk although a long walk to the popular restaurant area. No convenient coffee, breakfast places other than the hotel. Always a few blocks to walk to. Even the closest bus stop was several blocks away.
真實旅客
4 晚浪漫旅程
Expedia 真實旅客評價
8/10 很好
2020年3月27日
真實旅客
1 晚行程
Expedia 真實旅客評價
4/10 一般
2020年3月26日
No parking in the obligate used to play a $30 fee for self parking
真實旅客
2 晚浪漫旅程
Expedia 真實旅客評價
10/10 完美
2020年3月23日
真實旅客
2 晚行程
CheapTickets 真實旅客評價
2/10 欠佳
2020年3月23日
Coronavirus and San Antonio precautions. I had to pay $30 a night to park in the fire lane because there was no parking and the valets would not let me Park my own car. This was not in the hotel agreement I saw. The valets also wore gloves the whole time and parked cars with the same gloves ... and had hand sanitizer hidden. .. Like the hotel staff who had it behind the counter but nothing for the customers. Made me feel like I was the one that should get the virus.
Charles
Charles (2 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2020年3月20日
Springbreak
On the economicable side but rough stay
Fernando
Fernando (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2020年3月20日
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2020年3月20日
Lyla
Lyla (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2020年3月20日
I Normally don't take the time to review on a place but I had to for this place. Guest beware the picture are totally not what the hotel looks like.
1. Pull deck floor pulling apart pc missing.
2. Pool was dirty there was leaf's and dirt floating in the water.
3. The floor to our room smelled bad.
4. They charge you to park your car $30 a day.
The only good thing was our room was not that bad. The view and noise was they are building a new hotel next door not even on a Sunday morning could we sleep in.
真實旅客
4 晚友伴旅程
Expedia 真實旅客評價
2/10 欠佳
2020年3月19日
Jack
Jack (3 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2020年3月18日
真實旅客
2 晚行程
Expedia 真實旅客評價
4/10 一般
2020年3月18日
Decent location. It is near the beautiful San Antonio Riverwalk but is a little far than I expected. I was afraid to go anywhere after dark in fear of what may happen to me or my kids. There were a lot of homeless people laying around. There was a lot of construction. The parking was horrible and was way overpriced. I had a hard time finding a decent parking spot and when I did, I will discover the next morning that someone dinged my car door because they parked too close to me. The hotel room was way overpriced. The staff were not friendly. At first glance this appeared to be a fancy hotel but after the first night, I learned that I was wrong. Everything was overpriced and not worth the paying for. My children and I counted down to check out time with anticipation. The worst hotel experience I have ever had.
真實旅客
4 晚家庭旅程
Expedia 真實旅客評價
2/10 欠佳
2020年3月18日
Hidden fees in parking.. food in lobby bar etc is added to your open tab. Then at checkout you leave with a different amount charged.
真實旅客
2 晚家庭旅程
Expedia 真實旅客評價
6/10 不錯
2020年3月17日
Emma
Emma (4 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2020年3月17日
The customer service sucked and the room is dated wall paper is coming off the wall.
Wanda
Wanda (2 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2020年3月17日
The staff was friendly, the front desk looked clean or perhaps the lobby. Some what the hallways of the hotel looked old fashioned it looked liked it needed some remodeling and painting . The room that we stayed in with my family was somewhat cleaned. The room was dusty and the furniture was dusty as well. the sheets of the bed were stained. Also the hallway smelled like humidity.
mimi
mimi (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2020年3月17日
The proximity to everything withing walking distance.
frank
frank (3 晚行程)
Expedia 真實旅客評價
6/10 不錯
2020年3月16日
The front desk staff are not very helpful; their answers are shot and incomplete. At night, a lot of activities occurred with loud noises, even after 10 PM. With exception of valet parking staff.