It was terrible. Changed our room twice because curtains were pull down in first room, nasty looking and not clean. Second room, lights were blinking my husband had to take bulbs out , toilet stopped up, none of the phones in the rooms were working completely turned off. And we have videos of such. Also we were to stay until January 2nd , we left in the morning of January 1st because it was told someone shot through a door and a rape happen. My husband and I saw police everywhere bin the hotel.?After over hearing what had happened, immediately we decided to leave and come home. We were frightened! They would not give us any paperwork at the checkout outer because they said we had booked with a third party so we left with no paperwork. They are now saying they have no records of us leaving on January 1st trying to say we stayed until January 2nd which is not true. They are not wanting to compensate any money back to us for this terrible, dangerous and frightening stay. We are seniors citizens my husband 80 and I am 77 what a shame.