Localização excelente, porém os quartos e banheiros extremamente sujos, oferecem um bom preço. Porém deixam muito a desejar na limpeza, tudo muito destruído. Entupido, cheiro de cigarro absurdo! Trocamos de quarto pois a sujeira no primeiro era extrema, na segunda pelo menos conseguíamos dormir! Só que o banheiro entupidos, duchas quebradas entre outros detalhes!
Juan
Juan (7 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月13日
Nothing like the pictures
The hotel is nothing like the pictures. Is super old and outdated. The carpet was stained, dirty and it smelled like mold. I only stayed for one night. The door and the outside looked bad like if you were staying at the cheapest hotel ever. I checked in late and they gave me a room all the way in the back. I felt so worried walking to my room it felt so isolated on that side on building 6 room 334. I would definitely never return to this place. The bathroom was dirty and full of hair same on the bedsheets, I honestly only stayed because it was late and I was with my disabled brother so I wasn’t going to make a big deal and leave to try to find availability somewhere else. But I wouldn’t recommend it nor come back. The owner needs and should invest in this property.
SANDRA
SANDRA (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月13日
DO NOT STAY HERE...
THIS HOTEL HAD FRESH BLOOD ON 2 BEDS. ONE ROOM DID NOT HAVE A HANDLE OR LOCK. ACTIVE BED BUGS. MANAGER TOLD US SHE WOULD REFUND THE 2 ROOMS AND NOW IS AVOIDING HOTELS.COM WHEN THEY CALL FOR THE REFUND APPROVAL.
Allie
Allie (4 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月11日
If you some shut before you hit the road again
I called ahead to say I wold be arriving later than check in time. Very polite stated not a proble.. When I aarived there were 2 people for check in. Waited 1 1/2 hours on line. The staff remained pleasant throughout such an ordeal and other people realized that and remained patient. The grounds need attention as well as the exterior. The interior can use some freshening up. It did serve my purpose. I was by myself but would not return there for a family stay.
Margaret
Margaret (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月11日
Great location but not worth the cost
Check in took 3 hours to complete, first 20 minutes we were not informed as to why we weren’t being taken care of. I wasn’t charged a deposit because of the wait but they would’ve been refunded anyways, while initially thankful, it didn’t help. The location is great but the pictures aren’t accurate or truthful. My room had ants, what appeared to be mold in the shower head, broken dresser to where it couldn’t be used, cracks in the walls and a broken bathroom door.
Audreylynn
Audreylynn (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月10日
I've been trying to call the hotel and hotels.com to see if I can get a refund it took them three and a half hours to check me and there was a line all the way outside and it was raining so I got soaked I got to the room the bed was not made the bed had dirt and stains everywhere I tell him if I can get another room they told me they had nothing available so I slept on the couch until I can check out in the morning and go find another hotel it was horrible I got pictures that I have sent to the hotel disgusting the shower was full of water and the toilet had somebody's number two
victor
victor (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月10日
If price is your ultimate consideration you might choose this property. The physical state of the property is not the worst and serves the purposes of a place to rest and perhaps relax but it does have some challenges. The building exteriors are maintained adequately but show signs of wear and tear. There is a mini-golf course and a lake side walk with nic views, both of which could use some repairs and renovation but are in passable condition.
The staff (the best aspect of the property) is pleasant and in my observation try to do their best for every customer but in the 2+ hours I waited in the lobby to check in they had to field several difficult guests. They are professional and did well in several circumstances but they need to have more hosts checking people in as it took so long to process the line of people.
The room had a stained and worm carpet that was soaked / damp near the TV by the refrigerator and next to the bathroom. Beds and pillows were comfortable and clean but not exceptional. A couple of electric outlets did not work. Only two towels and a floor cloth were supplied. The water temperature was hard to maintain and a comfortable temperature. The internet was fine and the TV had an acceptable variety of channels bot basic and a few premium.
Overall it is not a luxury resort but it serves its purpose and if you want a comfortable place to lay your head for a few nihts it works with some minor caveats.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月10日
Do not stay
Daniel
Daniel (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月9日
Don't stay here.
Checking in was a chore. I waited around and had to call out several times for anyone to check me in. I reported to management that the room was musty and smelled of mold. There were holes in the walls, definite water damage on the walls and carpet. Peeled baseboards, No chair, hairdryer or coffee machine as advertised. The fridge had roaches. The drawers were broken and unusable. The room next door was treated for bugs and those bugs migrated to our room the last night we were there. I called and they said we could move rooms for the night but said no because it was only 3 bugs (biting midges) and we would be given only 30 minutes to pack a room for the last 10 hours we would be there was a little much. I ask for any other compensation and "they would have to ask the manager" i woke up in the middle of the night with over 30 of those bugs all over me. I got my stuff and slept in my car. Got my stuff went to check out and reported what happened. I ask for compensation, they said they couldn't but i could call the manager who wouldn't be in until next week.
Stephanie
Stephanie (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月7日
Cody
Cody (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月3日
Disagreement
The room did not have a very pleasant smell, it was very humid, I had to use a scent spray to freshen the environment. Where the refrigerator was, the table was very damaged and the carpet was stained. The only chair that it had was broken where one sits.
Carlos
Carlos (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月3日
Filthy disgusting property!!!
This hotel is the worst one I’ve ever been to. Upon my arrival there was police there dealing with an issue. After I checked in I went to my room to find cockroaches, broken furniture, filthy, telephone not working and the list goes on. I went onto the front desk, asked for a new room. I went to that room and experienced the same exact issues so I went back down to the front desk and asked for another new room. And of course that room was just as filthy/moldy and obviously the sheets weren’t cleaned because there was somebody else’s hair on them. I asked for my money back so that I could check out and go to a new hotel and I was denied. I did not have any money left in my budget to change hotels without giving my money back. I was charged a daily resort fee when there is no resort!
Lori
Lori (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月2日
Brian
Brian (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月29日
Yessenia
Yessenia (7 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月29日
Inexpensive comfortable room
Great price,
Full microwave & large refrigerator
Playgrounds & pools for children
also put put .