Chania (CHQ-Ioannis Daskalogiannis) - 64 min drive
Heraklion (HER-Nikos Kazantzakis) - 72 min drive
Airport shuttle (surcharge)
Restaurants
Nobull Bistro Bar - 6 min walk
Koi Sushi Bar - 6 min walk
Cs - Cafeshop - 5 min walk
Vivliothiki Cafe - 6 min walk
La Farina - 5 min walk
About this property
The City Hotel & Suites
When visiting Rethymno, The City Hotel & Suites is a great choice to consider. After splashing around at the outdoor pool, you can unwind with a drink at the pool bar. A snack bar/deli and a terrace are other highlights. Fellow travellers say great things about the helpful staff.
Languages
English, German, Greek
At a glance
Hotel size
16 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Express check-in available
Minimum check-in age – 18
Check-out time is 11:00 AM
Special check-in instructions
The front desk is open daily from 8:00 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
On-site parking is limited
Transfers
Airport shuttle*
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 8:30 AM–10:30 AM
Poolside bar
Room service (limited hours)
Snack bar/deli
What to do
Beach nearby
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Bike hire
Pool loungers
Pool umbrellas
Facilities
Safe-deposit box at front desk
Terrace
Mosquito nets
An outdoor pool
Accessibility
Lift
Room amenities
Be entertained
42-inch flat-screen TV
Satellite TV channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board (on request)
Sleep well
Blackout curtains
Soundproofed rooms
Premium bedding
What to enjoy
In-room massage
Balcony
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Fridge
Free bottled water
More
Daily housekeeping
In-room safe
Guidebooks/recommendations
Local maps
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November to 31 March, EUR 1.50 per accommodation, per night
A tax is imposed by the city: From 1 April to 31 October, EUR 5.00 per accommodation, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 8 per person
Airport shuttle service is offered for an extra charge
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 9:00 PM
Policies
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 500 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Property Registration Number 1106832
Also known as
The City Hotel & Suites Hotel
The City Hotel & Suites Rethymno
The City Hotel & Suites Hotel Rethymno
Frequently asked questions
Does The City Hotel & Suites offer free cancellation for a full refund?
Yes, The City Hotel & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The City Hotel & Suites?
Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 9:00 PM.
Are pets allowed at The City Hotel & Suites?
Sorry, pets aren't allowed.
Is parking offered on site at The City Hotel & Suites?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by The City Hotel & Suites?
Yes, an airport shuttle is available.
What are the check-in and check-out times at The City Hotel & Suites?
Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Check-out time is 11:00 AM. Express check-in is available.
What is there to do at The City Hotel & Suites and nearby?
The City Hotel & Suites has an outdoor pool.
Does The City Hotel & Suites have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around The City Hotel & Suites like?
The City Hotel & Suites is a short 4-minute walk from Rethymnon Town Hall and 8 minutes' walk from Rethymnon Municipal Garden.
The City Hotel & Suites Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
10/10
Staff & service
9.4/10
Amenities
9.8/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
25 September 2024
Loved our stay here!!! It was in such a great location, amazing breakfast, walkable to everything and rooms were cozy and clean! Staff is so so friendly and helpful, really can’t say enough great things, would stay again.
Justine
Justine, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
6 September 2024
This hotel is the perfect place for couples young and not so young,it's spotlessly clean, a warm welcome every time you enter by a lovely lady who has time to have a conversation.The breakfast is worth setting you up for the day really fantastic.Irenei who is responsible for organising the breakfast, also reception, organising taxis, is a wonderful young lady very competent snd super friendly personality. We had a fabulous holiday and woulc have no hesitation in recommending this gem of an hotel.
Ann
Ann, 9-night romance trip
Verified Expedia guest review
10/10 Exceptional
4 July 2024
Staff very helpful and kind hotel was a very pleasant room was excellent shower was great location for beach and the old town are ideal would definitely stay here again. Thanks to all the staff for making are stay so very welcoming.
shaun
shaun, 10-night romance trip
Verified Expedia guest review
10/10 Exceptional
19 June 2024
The best hotel ever. The hotel staff were extremely kind and helpful. They were so patient and understanding. The location is perfect. Just a 15-20 min walk to the old town. Literally at 12 min walk to the beach and all the bars, restaurants and clubs. The best staff and the best location. It was clean and the pool was lovely. Thank you, we love and miss you.
Mahdiyyah
Mahdiyyah, 5-night trip with friends
Verified Expedia guest review
10/10 Exceptional
24 May 2024
Property owner and staff were super friendly,accommodating.Willing to provide a list of places to see and do.You are minutes to the main Center and the old city.There is a supermarket for your convenience should it be needed.The hotel is fairly new, clean and parking is available.Our first visit to Crete and Rethymno is a fantastic town.Lots to see,eat,and drink.I would re visit and check into this establishment again.Thank you to the staff of The City Hotel and Suites.Travellers from Canada.
Adegone
Adegone, 12-night romance trip
Verified Expedia guest review
10/10 Exceptional
24 May 2024
HIGHLY RECOMMENDED! Wonderful service; fabulous breakfast and lovely staff: the best.
Marvin
Marvin, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
16 May 2024
Roaming in Crete
Lovely quiet modern hotel. Staff excellent and friendly
Pool superb, but surrounding buildings compromise full sun.
Walking distance to waterfront beaches and restaurants and Old Town.
Christine
Christine, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 June 2023
Perfect stay
From the very start till the time we checked out, the staff were very welcoming and attentive to our needs. The hotel was of high quality and the rooms were modern and spacious. The pool was an added bonus. The hotels location is within 5 mins walk to the restaurants and bars and only a 10 min walk to the beach. Overall we had the perfect stay and will 100% be re-visiting in the future.
Aimee
Aimee, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 May 2023
Nice stay in nice town
Close to town, nice hotel. Reception lady very welcoming and helpful.
Lindsay
Lindsay, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
15 August 2022
Very nice small hotel approx 10-15 mins walk from the beautiful Rethymno old town. There was parking immediately outside the hotel which we managed to get a space in most times but is also alternative parking available nearby if not. The room and communal spaces were all very modern and very clean. The pool looked very nice but we didn't get time to go for a swim during our stay unfortunately.
Jamie
Jamie, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
29 July 2022
Our stay at The City Hotel and Suites was amazing. Great location and a very clean hotel. The staff were absolutely incredible and truly made our stay memorable. Alexander, at reception, was very knowledgeable and helpful. He gave us great recommendations for our stay in Crete, which made planning our trip incredibly easy. All the staff were very kind and accommodating, from before our arrival, throughout our stay. I would highly recommend
Kristen
Kristen, 5-night trip with friends
Verified Expedia guest review
6/10 Good
12 September 2021
John
John, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 August 2021
Excellent hotel in Rethymno
The quality of this hotel starts from it’s very welcoming reception and the on-site free parking. The room was very tidy with comfortable bed and the excellent room accessories. The old town is few minutes walk from the hotel. Comparing the price paid for the hotel and the service rendered, it’s number 1 hotel in Rethymno!!!! Thank you and hope to come back on our next visit to Crete.
Samuel
Samuel Mesfin
Samuel Mesfin, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 August 2021
Very modern hotel in a quiet area in a city center
We had a wonderful stay at this hotel. The hotel is very modern with nicely renovated rooms, located in a quiet area close to old town and a short 10min walk to the beach.
Our host Sarah was fantastic, she gaves us many tips on best restaurants and surrounding attractions.
Anton
Anton, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 July 2021
Room was spotless and bed was very comfortable. 5 min walk to old town, so quiet and clean. Stores all around to pickup anything we needed. We had onsite parking, very convenient. Breakfast was good and we could eat inside or outside. Friendly and helpful. Highly recommend.
Verified traveller
3-night romance trip
Verified Expedia guest review
10/10 Exceptional
2 October 2019
Excellent location, comfortable, friendly staff, particularly the owner.
Verified traveller
5-night family trip
Verified Expedia guest review
10/10 Exceptional
2 October 2019
Verified traveller
5-night trip
Verified Expedia guest review
10/10 Exceptional
28 August 2019
I really enjoyed my stay here! The staff is friendly and helpful. I asked about diving and Sara at the front desk gave me some suggestions. She later called me in my room to tell me that she’d called a diver friend of hers for even more details. How nice is that?!!! The beds and baths are all super clean and modern. Love the design too. They have some great Italian fixtures and furniture. Easy to walk to Old Town and convenient to restaurants and stores.
Verified traveller
2-night trip
Verified Expedia guest review
10/10 Exceptional
9 October 2024
Reception sorridente
Bell hotel
Super sorridenti e gentili la ragazza e signora all ingresso.
Parcheggio su strada 4 posti, pochi in alta stagione.
Piscina davvero piccola e sempre in ombra.
10 minuti a piedi dal mare e dal centro
PAOLO
PAOLO, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 September 2024
Ahmed
Ahmed, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 September 2024
Tolle Unterkunft mitten in Chania. Direkt neben dem Busbahnhof. Hochwertige Einrichtung. Leise. Sehr nettes Personal.
Thomas
Thomas, 2-night romance trip
Verified Expedia guest review
8/10 Very good
11 August 2024
Nice structure, clean and comfortable rooms. Irini is really nice and has been very kind in helping us to find good beaches and restaurants. Thanks!
Pier
Pierfrancesco
Pierfrancesco, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
11 August 2024
Super ! A recommander...
Hôtel au calme à 10 mn a pied du centre, avec sa vie animée. Petite structure de 16 chambres sur 4 etages. Moderne et propre. Personnel aux petits soins. Très bonne ambiance. Bon petit-déjeuner buffet pour 10 euros Quelques places de stationnement devant l'hotel. Un super séjour !
STEPHEN
STEPHEN, 3-night trip
Verified Hotels.com guest review
8/10 Very good
6 August 2024
Very small room, but very clean. Staff was so nice and helpful. Would recommend again!
Cem
Cem, 4-night romance trip
Verified Expedia guest review
8/10 Very good
8 July 2024
Tur til Rethymno
Bra lokasjon, lite rom med balkong inn mot basseng i bakgård. Det finnes suite med bedre utsikt mot byen som er noe å vurdere.
Vennlig og renslig hotellansatte, anbefaler hotellet om man vil bo sentralt.
Frokost var noe for smått for 10euro per person, samboer og jeg kjøpte like billig frokost ute på restaurant alle dager