This hotel was in a great area and very beautiful. The atmosphere and vibe were great. The employees were very professional, helpful and kind. My only complaints were that the room had a light moldy smell, the bathroom walls had dirty spots, and the shower had lots of hair, on the wall and floor of shower. The toilet was extremely low to the floor and was rather close to the shower. I am an IHG member and was a little disappointed. I booked last minute not using my account and I'm just wondering if I had booked under my account would it have made a difference.
Joan
Joan (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 21 日
Yikes
This Place Was horrible
• We were told upon booking that we'd get conjoined rooms. this wasn't true.
• first room wasn’t available until 5 and the second until 7pm. If I check out late, you charge me, but you can check me in when it’s convenient for you?
• rooms were NEVER serviced. Had to go down and ask for towels to be sent up on last day.
• MULTIPLE COCKROACHES. Not the big “those are water bugs” cockroaches, but the little ones that like to infest clothing. Found at least 3. Know there were more.
• After one night mildew started to form on one of our bags. The a.c in that room ran constantly but never got below 75. Very moist. Wife woke up on our last day with super sore throat
• Pool never had towels and felt like it hadn’t been cleaned in weeks. Saw some other guests allowing in 5+ local friends and their kids. Staff didn’t care.
• Front desk lady was super rude and couldn't be bothered to help in any way.
Brad
Brad (3 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 19 日
Could be a great hotel
When I checked in, I was treated as if I were a burden to the existing conversation the staff was having.
During my entire stay my room smelled like wet dog. I bought air fresheners but nothing worked. I couldn’t change my room because the hotel was sold out. On top of the smell the room was not clean. The couch was filled with unidentified stains that grossed me out.
To be fair, this was part of a family trip so I got to see a couple other rooms and they weren’t as bad.
The pool repeatedly had no towels and was disgusting.
The hotel also used some slippery substance to clean the floors. I almost slipped and fell multiple times. My sister in law did fall
The bar and rooftop were very cool. Great food and service. The breakfast was not great.
The location of the hotel was great. Cute little area with things to do. Overall the hotel has so much potential
Brandy
Brandy (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 19 日
Gilmer
Gilmer (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 11 日
Paul
Paul (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 7 日
Jeffery
Jeffery (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 5 日
Eugene
Eugene (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 5 日
Mary Jo
Mary Jo (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 5 日
Olivia
Olivia (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 4 日
Sherrick
Sherrick (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 20 日
Terrica
Terrica (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 15 日
Jeff
Jeff (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 13 日
Eva
Eva (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 11 日
Quarto e cama confortáveis
Restaurante muito bom!!!
Lara Nable
Lara Nable (2 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 9 日
Holly
Holly (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 5 月 25 日
One of our rooms was dirty. Sheets had stains, bathroom floor had hair on it. One of the complementary bottles of water was open and half way full. The noise from the rooftop bar was extremely loud and kept us up and then they were moving chairs cleaning up until 1am. Not a good experience for our stay.