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Hotel Jaiba Mahahual

2.5 star property
Adults-only hotel with outdoor pool, near Costa Maya Port

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Jaiba Mahahual

Outdoor pool
Terrace/patio
Outdoor pool
Garden
Egyptian cotton sheets, premium bedding, minibar, in-room safe

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Airport transfer
  • Spa
  • Pool
  • Non-smoking
  • Laundry facilities
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Outdoor pool
  • Rooftop terrace
  • Spa services
  • Meeting rooms
  • Airport shuttle
  • Terrace
  • Air conditioning
  • Garden
  • Front desk safe
  • Laundry service
  • Self-serve laundry

Feel at home (6)

  • Separate dining area
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The price is HK$463
HK$566 total
includes taxes & fees
17 Jan - 18 January 2025

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Comfort Double Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Comfort Double Room

Highlights

Garden
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Egyptian cotton bed sheets
Premium bedding
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Double Room, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Junior Double Room, 1 King Bed

Highlights

Deck/patio
Garden
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Egyptian cotton bed sheets
Premium bedding
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Terrace

Terrace/patio

Standard Room, Terrace

Highlights

Terrace
Garden
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Egyptian cotton bed sheets
Premium bedding
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Twin Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Comfort Twin Room

Highlights

Deck/patio
Garden
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Egyptian cotton bed sheets
Premium bedding
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Twin Room, Terrace, Pool View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium Twin Room, Terrace, Pool View

Highlights

Terrace
Garden
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Egyptian cotton bed sheets
Premium bedding
  • 28 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Superior Double Room, Balcony

Terrace/patio

Superior Double Room, Balcony

Highlights

Balcony or patio
Garden
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Egyptian cotton bed sheets
Premium bedding
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Balcony, Pool View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Superior Room, Balcony, Pool View

Highlights

Balcony or patio
Garden
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Egyptian cotton bed sheets
Premium bedding
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

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The price is HK$816
HK$998 total
includes taxes & fees
20 Dec - 21 Dec
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About the area

Map
Carretera Cafetal - Mahahual, KM 55 Calle Jaiba, Mahahual, QROO, 77940

What's nearby

  • Mahahual Lighthouse - 18 min walk
  • Costa Maya Port - 4 min drive
  • Mahahual Beach - 4 min drive
  • Maya Water Park - 5 min drive
  • Maya Chan Beach - 46 min drive

Getting around

  • Airport shuttle (surcharge)

Restaurants

  • ‪The Krazy Lobster - ‬5 min drive
  • ‪Tequila Beach Club - ‬4 min drive
  • ‪Blue Kay Mahahual - ‬3 min drive
  • ‪La Tartaleta - ‬11 min walk
  • ‪Blue Bay Beach Club - ‬3 min drive

About this property

Hotel Jaiba Mahahual

Hotel Jaiba Mahahual features a rooftop terrace and puts you a short five-minute drive from Costa Maya Port and Mahahual Beach. Guests can take a dip in the outdoor pool and indulge in massages. A terrace and a garden are other highlights.

Languages

English, Spanish

At a glance

Hotel size

  • 10 rooms

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: 8:00 PM
  • Express check-in/out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The property charges 2 per cent for credit card payments
  • The front desk is open daily from 7:00 AM - 11:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site parking is limited

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property
  • Caters to adults only

Property amenities

What to do

  • Ecotours
  • Snorkelling nearby

Working away

  • Meeting rooms

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Bike hire

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Picnic area
  • Mosquito nets
  • An outdoor pool
  • Spa services
  • Banquet hall

Room amenities

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker

Sleep well

  • Premium bedding

What to enjoy

  • Garden
  • Individually furnished and decorated
  • Separate dining area
  • Heated floors

Freshen up

  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge of MXN 500 (subject to availability)
  • Late checkout can be arranged for an extra charge of MXN 900 (subject to availability)
  • Credit card charges are subject to an extra charge of 2 per cent

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property does not have lifts.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.

Also known as

Hotel Jaiba
Hotel Jaiba Mahahual Hotel
Hotel Jaiba Mahahual Mahahual
Hotel Jaiba Mahahual Hotel Mahahual

Frequently asked questions

Does Hotel Jaiba Mahahual offer free cancellation for a full refund?
Yes, Hotel Jaiba Mahahual does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Jaiba Mahahual?
Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 9:00 PM.
Are pets allowed at Hotel Jaiba Mahahual?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Jaiba Mahahual?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Hotel Jaiba Mahahual?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hotel Jaiba Mahahual?
Check-in start time: 3 PM; check-in end time: 8:00 PM. There's a charge of MXN 500 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of MXN 900 (subject to availability). Express check-in and check-out are available.
What is there to do at Hotel Jaiba Mahahual and nearby?
Have fun during the warmer months with activities nearby such as snorkelling. Additional recreation on-site includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include spa services and a picnic area. Hotel Jaiba Mahahual also has a garden.
Does Hotel Jaiba Mahahual have any outdoor private spaces?
Yes, every room features a garden.
What's the area around Hotel Jaiba Mahahual like?
Hotel Jaiba Mahahual is located a short 18-minute walk from Mahahual Lighthouse.

Hotel Jaiba Mahahual Reviews

Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Very clean, good staff, nice rooftop area.
Mark, 1-night trip
Verified Expedia guest review

4/10 Fair

Not a good stay
The personal was very kind and willing to help. I wish I could say the same for the rest of my stay. Unfortunately the water was stinking and there were lots of ants. I wouldn’t stay in that hotel again. In fact I wouldn’t visit Mahahual again.
Aydin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

I liked everything.Diana and Sol were great
alexander, 3-night trip
Verified Orbitz guest review

10/10 Exceptional

Neave, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Miguel, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely
My stay at Hotel Jaiaba - a fluke scheduled during a huge mess to get on a cruise ship - ended up as the best part of my vacation week. Easy to reserve online by phone from the States last minute, and they have WIFI in the rooms which helped with my travel snafu final plans. The room was quiet, the bed super comfortable, and I had the upper level lanai with a hammock to myself. Had a delicious dinner a quick taxi ride away on recommendation by the staff, who spoke English (after a rather harrowing 4.5 hour no conversation “taxi shuttle” ride from Cancun). The best coffee and sugar ever. Peaceful and affordable. Thank you!
Andrea, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Erin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lazaro, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Wonderful Stay At Hotel Jaiba
Staying at Hotel Jaiba Mahahual was a restful and healing experience and just what I needed. The hosts were friendly, welcoming, and attentive.The room and premises were very clean. Hotel Jaiba is pleasantly decorated with plants and ocean-themed decor. It is a short walk, or hotel ride, to the beach and the boardwalk (malecon). Shop for fresh fruit at nearby Super El Chino.
Colleen, 8-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent!
It was great! Excellent service. Would definitely come back!!
Maria, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great personalized service. Great nature views and price
1-night romance trip
Verified Expedia guest review

8/10 Very good

Great rooms - friendly staff- be aware of the road
Great room, friendly staff, close to road
5-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

New hotel with very friendly staff
Best service I have ever had, feels like at friends house not in a hotel. Location a bit outside, but taxi only 20 pesos per trip. Amazing relax area on the roof. My best recommendations! And the welcome surprise on my bed i swear was something so sweet and amazing! Thank you
Neringa, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

2/10 Poor

MAYRA EDITH, 1-night trip
Verified Hotels.com guest review

8/10 Very good

El lugar es bonito, a
Erika, 2-night trip
Verified Hotels.com guest review

6/10 Good

Desproporcionado precio-servicio
El precio es alto en relación a lo que ofrecen. Las instalaciones demasiado limitadas. La atención de las encargadas EXCELENTE. Se esmeran por la decoración y por la limpieza.
Hector, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Personal muy amable, muy limpio, nos dieron un ascenso de habitación gratis, todo muy bien
Ana, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Muy bien
Juan Carlos, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Excelente
Tuvimos una experiencia excelente mi esposa y yo quedamos satisfechos del hotel , tienen un excelente servicio las chicas que nos atendieron fueron amables desde la llegada , recomendadisimo el hotel
Nestor francisco, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Bel établissement
Très bon accueil. Jolie chambre. Nous avons été surclassé. A savoir : il faut compter 15 minutes à pied pour se rendre à la plage.
Christian, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Mario, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Un Lugar Especial en Mahahual
Fue una estancia perfecta, no hay otra palabra para describirlo. El hotel es muy bonito, siempre limpio, adecuado a lo que buscaba, cómodo y con lo necesario para pasarla rico, el internet es excelente. Las chicas en recepción son muy atentas, amables, siempre preocupadas por la comodidad y bienestar del huésped y además, puedes confiar en sus consejos sobre sitios a visitar para comer o disfrutar en Mahahual y alrededores. En general mi familia y yo quedamos muy satisfechos con el Hotel Jaiba. lo recomendamos definitivamente y creemos que es un lugar especial en esa joya que es Mahahual.
Alfonso, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lizeth, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Fue una estancia verdaderamente agradable, unas atenciones únicas, el recibimiento fue de lo mejor, quedamos muy satisfechos con el servicio. Gracias
Nessde, 2-night family trip
Verified Hotels.com guest review