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Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive

5.0 star property
Upmarket beachfront property with free water park, near Mujeres Beach

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Photo gallery for Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive

Water park
Creator video
Separate bathtub and shower, jetted bath, rainfall showerhead
Restaurant
1 bedroom, memory-foam beds, free minibar, in-room safe
Escape to Family Selection at Grand Palladium Costa Mujeres Resort & Spa- All Inclusive, where luxury meets adventure. Unwind on the pristine white sand beach with 2 beach bars and free cabanas, or indulge in a rejuvenating spa treatment like reflexology or a facial.
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Non-smoking
  • Free breakfast
  • Spa
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 8 restaurants and 2 beach bars
  • 2 poolside bars and 4 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Free water park
  • Free children's club
  • Free supervised childcare
  • 8 outdoor tennis courts
  • Health club
  • Sauna

Feel at home (6)

  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Private bathroom
The current price is HK$3,951
HK$4,837 total
includes taxes & fees
24 Aug - 25 Aug

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Family Selection Junior Suite Beachside Ocean View - 2 KIDS FREE

1 bedroom, memory-foam beds, free minibar, in-room safe

Family Selection Junior Suite Beachside Ocean View - 2 KIDS FREE

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Free cots/infant beds
Free minibar items
  • 66 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Selection Junior Suite Beachside Panoramic Ocean View - 2 KIDS FREE

1 bedroom, memory-foam beds, free minibar, in-room safe

Family Selection Junior Suite Beachside Panoramic Ocean View - 2 KIDS FREE

7.0 out of 10
Good
(2 reviews)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Free cots/infant beds
Free minibar items
  • 66 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed OR 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Selection Junior Suite Beachside - 2 KIDS FREE

1 bedroom, memory-foam beds, free minibar, in-room safe

Family Selection Junior Suite Beachside - 2 KIDS FREE

8.0 out of 10
Very good
(4 reviews)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Free cots/infant beds
Free minibar items
  • 66 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite Superior

1 bedroom, memory-foam beds, free minibar, in-room safe

Suite Superior

  • 62 sq m
  • Sleeps 3

View all photos for Suite Superior

1 bedroom, memory-foam beds, free minibar, in-room safe

Suite Superior

  • 62 sq m
  • Sleeps 4

View all photos for Suite Superior

1 bedroom, memory-foam beds, free minibar, in-room safe

Suite Superior

  • 62 sq m
  • Sleeps 1

View all photos for Suite Superior

1 bedroom, memory-foam beds, free minibar, in-room safe

Suite Superior

  • 62 sq m
  • Sleeps 2

Similar properties

On the beach, white sand, sun-loungers, beach umbrellas

Grand Palladium Select Costa Mujeres - All Inclusive

  • Pool
  • Free breakfast
  • Spa
  • Airport transfer
8.4 out of 10, Very good, 1,000 reviews
The price is HK$2,082
HK$2,605 total
includes taxes & fees
8 Sept - 9 Sept
Grand Palladium Select Costa Mujeres - All Inclusive
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About the area

Map
Vialidad Paseo Mujeres, Manzana 1, Lote 10 Sm. 3, Municipio de Isla Mujeres, Costa Mujeres, QROO, 77400

What's nearby

  • Playa Mujeres Golf Club - 19 min walk - 1.7 km
  • Mujeres Beach - 9 min drive - 2.8 km
  • Isla Mujeres Ferry Terminal - 54 min drive - 12.6 km
  • North Beach - 55 min drive - 13.3 km
  • Dolphin Discovery - 58 min drive - 16.1 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 44 min drive

Restaurants

  • ‪Isla Blanca - ‬9 min walk
  • ‪Moctezuma - ‬10 min walk
  • ‪Flavors - ‬5 min drive
  • Sports Bar
  • ‪Bistro Brasserie - ‬5 min drive

About this property

Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive

At Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive, you can spend time at the beach enjoying cabanas, beach umbrellas and volleyball, plus you'll be within a 15-minute drive of Ultramar Ferry Puerto Juárez. There's plenty of fun with the 3 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and aromatherapy. Dining choices include 8 restaurants, and the 2 beach bars are great places to grab a cold drink. Other highlights at this luxurious property include 2 poolside bars, a free kid's club and a health club.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All à la carte meals and snacks included
In-room minibar (all beverages included)

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 180 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Late check-in subject to availability
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Babysitting*
    • Free supervised childcare
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:00 AM
  • 8 restaurants
  • 4 bars/lounges
  • 2 beach bars
  • 2 poolside bars
  • Swim-up bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Free water park access
  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Trampoline
  • Children's games
  • Toys
  • Beach toys
  • Pushchair
  • Lifeguard on-site

What to do

  • On the beach
  • Free beach club
  • Tennis lessons
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Beach volleyball
  • Archery
  • Concerts/live shows
  • Evening entertainment
  • Shopping
  • Pool table
  • Access to nearby outdoor pool
  • Ecotours nearby
  • Golf lessons nearby
  • Kayaking nearby
  • Scuba-diving nearby

Working away

  • Business centre
  • 12 meeting rooms
  • Conference centre (10710 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach cabanas (surcharge)
  • Pool cabanas (surcharge)
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Water sports equipment

Facilities

  • 2 buildings/towers
  • Built in 2018
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • Adjacent to a golf course
  • 3 outdoor pools
  • Free water park
  • Arcade/games room
  • Full-service spa
  • 8 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Banquet hall
  • Reception hall
  • Mediterranean architecture

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Grab bar near toilet
  • Accessible bath
  • Well-lit path to entrance

Room amenities

Be entertained

  • 55-inch Smart TV
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Free stocked minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Children's dressing gowns and children's slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Memory-foam mattress
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Private indoor hot tub
  • Furnished balcony/patio
  • Separate dining area
  • Separate sitting area

Freshen up

  • Private bathroom
  • Jetted
  • Separate bath and shower
  • Rainfall shower heads
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Restaurant dining guide

Special features

Spa

The on-site spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Sanitation services: MXN 34 per night

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing that there's a smoke detector and a security system on-site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

Frequently asked questions

Does Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive offer free cancellation for a full refund?

Yes, Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive?

Yes, there are 3 outdoor pools and a children's pool.

Are pets allowed at Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive?

Yes, there's free self parking.

What are the check-in and check-out times at Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive?

Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon.

Is there an on-site casino at Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive?

No, this property doesn't have a casino, but PlayCity Casino (17-min drive) and Royal Yak Casino and Sports Book (18-min drive) are both nearby.

What is there to do at Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive and nearby?

Have fun with on-site activities such as archery and volleyball, and practise your swing on the tennis courts. Additional recreation on-site includes fitness classes, Pilates and volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive also has 2 poolside bars, 2 beach bars and a sauna, as well as a health club, beach cabanas and an arcade.

Are there restaurants at or near Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive?

Yes, there are 8 on-site restaurants.

Does Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive have rooms with private hot tubs?

Yes, each room has a indoor private hot tub and a jetted bath.

Does Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive have any outdoor private spaces?

Yes, every room features a furnished balcony or patio.

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Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive Reviews

Reviews

8.4

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Service staff
Food
Beach
Room
Children

What guests liked

  • The beach was clean, well-maintained, and offered clear blue water, making it a beautiful spot for relaxation. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Always a great place, luxurious, clean, safe.
James, 4-night trip

10/10 Excellent

This resort is gorgeous, along with great staff and amenities. The property is quite large, but they provide plenty of easy transportation around to save you from all the walking.
Lindsey, 4-night trip

10/10 Excellent

Great place for families, perfect for family reunions.
LUIS, 7-night trip

10/10 Excellent

The staff are friendly and the grounds are beautiful. There are food and drink options for everyone! I would recommend Family Selection as they go above and beyond to make vacation amazing for the kids. Special shout out to Victor (our Butler) and Ricardo at the Es Niu bar.
Chris, 7-night trip

10/10 Excellent

Excellent
CENGIS, 1-night trip

10/10 Excellent

Frida and Emanuel our Butler were amazing. The last night we were there they set up a bubble bath for my kids. The Nest restaurant was our favorite! They cook food right in front of you. The beach is a little far out especially for guests not staying on the Family side. The carts can be a little more frequent and should have a bell specially for night. The boat could also run a little more frequent.
Jagdish, 4-night trip

8/10 Good

Beautiful resort, excellent service everywhere you go. Very clean and safe. Food options at the pool were just okay. Reservations at restaurants need to be made at check in or else you may not land a seat. Important to note: this resort is large and in order to get around, you will need to take golf carts. Walking is not impossible but with the heat and little kids, golf carts were the way to get around. Sometimes they come quick and sometimes there is a bit of a wait. Wish we were given a map at check in so we know where everything is at. We got by with asking a lot of questions and knowing general areas of where we wanted to go. The butler service was great. They are fast; attentive and really try their best to meet your needs. No request is too odd! Javier the resort manager met us and ensured our needs were taken care of. Great service! Overall would recommend this resort.
Tu-Vy, 4-night trip

10/10 Excellent

Everything
Ahmed, 7-night trip

10/10 Excellent

Stayed in Family Selection which allowed my wife and I to go to TRS restaurants. All of the food everywhere was good except for El Gaucho. El Dorado was much better. La Boheme and Sumptori were excellent.
Ryan, 7-night trip

8/10 Good

The staff was nice anywhere we went: pool, restaurants, shoppes. Check in/out was pretty quick with no issues. We stayed at the family selection section. Rooms were decent. Not fancy but had all the necessities. These rooms came with a personal butler but honestly the butler was not useful. We’ve asked for a few things such as extra blanket and extra supplies for coffee they were not provided. The resort is beautiful but everything is spread out too far. It’s either you have to walk a mile to get to a coffee shop or restaurants or have to wait for a transport cart. During morning and dinner time, wait time can be 10-15 minutes., so by that time it’s quicker to walk. The pools were clean and nice. The beach area was nice and clean.
Tatyana, 5-night trip

10/10 Excellent

Great property enjoyed our stay. Kids loved the tennis program.
Silvia, 9-night trip

8/10 Good

Overall, I enjoyed the stay.
Mandy, 4-night trip

10/10 Excellent

Always enjoy Grand Palladium resorts.
Nickolas, 3-night trip

8/10 Good

It's peaceful and quiet, beautiful, pristine, not too crowded, close to the beach we love our room its panoramic ocean view, great staff great food
Joanne, 5-night trip

6/10 Okay

No upgrade and dirty room with mole, but the hotel ground is nice food is average. The staff is very nice
ying, 2-night trip

10/10 Excellent

We had a lovely time at this resort! Before arrival, I had sent an email the FS butler team regarding wishlist and had done research on FB groups on this. Upon arrival, they did not disappoint. We were welcome into our room with lovely gifts for our kids, fruits and desserts on the table. Also, the provided many amenities for our kids that's tailored for kids. Both the Kids Club were great! Being able to drop the kids off at the main Kids Club was great. They had a great time. The FS Kids Club was also wonderful giving us the option to drop them off during the evening so we can go to one of the restaurant in TRS. The staff at both Kids Club were terrific! They kept the kids engaged and led each activities so well. Cheers to the Kids Club staff at both the FS and main Kids Club. The butler team was amazing too. Their service was wonderful and all the requests we had were done for us. The only thing we didn't get every night was the turndown service. It didn't bother me but I did request for it on two different nights and we didn't get it nightly. All dinner reservations were made by the butler team and they would suggest how best to fit all the restaurant we want to try during our stay. A la carte restaurants were all wonderful! Their food quality and service was great. The buffets in general was acceptable. Food quality not as good compared to the a la carte restaurant. It wasn't bad but I expected better food quality and choices.
Chi Ling, 6-night trip

10/10 Excellent

It was absolutely wonderful, staff was nice and very accommodating. The restaurants were wonderful. The majority of the food was fantastic. We loved it. Can’t wait to go back.
Tana, 5-night trip

8/10 Good

The property is beautiful, modern and gigantic, if you’re up for some exercise, then walk around otherwise take the trolly or boat is a must as everything is spaced out and takes around 20 minutes to get to. Poseidon is a cute spot for lunch/dinner. The beaches are beautiful, clean and clear blue water, The resort’s best feature would be the family selection side where it’s really kid/family friendly and offers butler service. Taking 1 star off as food was mediocre. All the restaurants are beautifully designed with a wide selection of foods however they all tasted just ok lots of room for improvement there.
Thi, 6-night trip

10/10 Excellent

Nice
Juan, 4-night trip

6/10 Okay

The accommodations were less than ideal. Resort credit was not included like we had been informed. Buffet was all that was available, food just ok, all restaurants were booked except the La Adelita (food was ok, service was poor). Overall average experience, nothing exceptional. We stayed in the family selection which was advertised to have lots of benefits and perks, we received zero!
Tamara Lynn, 4-night trip

8/10 Good

Overall, we had a great experience. The resort is a little more rundown than it was when we were here in the past. We also arrived to dirty bedsheets, which we were not thrilled about. The à la carte restaurants were delicious, but the rest of the food options were meh. The service and drinks were hit or miss which was not our experience in the past. Victoria at the nest restaurant was the most amazing staff we’ve ever come across. She was warm and welcoming, and we understand why she’s the supervisor.
Jaime, 7-night trip

10/10 Excellent

A sprawling campus like resort with a multitude of pools and eating options. We had easy access to a beach that was clean and well maintained. The staff at the resort was definitely top notch and they catered to our needs very nicely. The dining options (most require reservations) were fun and varied. Indian and Sushi were excellent options and they were able to accommodate our group of 14 without issue. Traveling the resort can be done on foot or via numerous golf carts that take guest to and from. Definitely a place to try!
Francisco Enrique, 5-night trip

10/10 Excellent

This is the best resort that we have stayed in Cancun. Facility, room, cleanliness, staff, food... You name it. A true five-star resort for family. We chose to stay the family selection with all inclusive option. Multiple pools and also close to the beach added to the fun. Both of my kids had a great time and so are my wife and me! We will definitely go back! We
Dev, 7-night trip

10/10 Excellent

Great experience and service. With the exception of a minor issue with a cart driver that was rude - everything was perfect
Daniel Vargas, 8-night trip

10/10 Excellent

We recently stayed at the resort as a family of 4 in the FS section. Check-in was very smooth and our butler was great with keeping us posted on events and available dining options. All the golf cart drivers were very friendly and happy to help out in any way. We enjoyed the main pool with our kids because its right next to the splash area. The lunch buffett at the main pool.was 10/10, they added more items throughout the lunch time and again were all very friendly and helpful. The waitors around the pool kept our drinks topped up all day long! We also enjoyed the nest option for some meals. The steak house on the TRS side was really good.
Keith, 6-night trip