Escape to Family Selection at Grand Palladium Costa Mujeres Resort & Spa- All Inclusive, where luxury meets adventure. Unwind on the pristine white sand beach with 2 beach bars and free cabanas, or indulge in a rejuvenating spa treatment like reflexology or a facial.
VIP Access
Reviews
8.48.4 out of 10
Very good
Popular amenities
Bar
Non-smoking
Free breakfast
Spa
Main amenities (12)
Daily housekeeping
On the beach
8 restaurants and 2 beach bars
2 poolside bars and 4 bars/lounges
Full-service spa
3 outdoor pools
Free water park
Free children's club
Free supervised childcare
8 outdoor tennis courts
Health club
Sauna
Feel at home (6)
Free cots/infant beds
Babysitting (surcharge)
Children's pool
Children's club (free)
Playground on-site
Private bathroom
The current price is HK$3,964
HK$3,964
HK$4,825 total
includes taxes & fees
24 Aug - 25 Aug
Room options
Available filters for rooms
Showing 7 of 7 rooms
View all photos for Family Selection Junior Suite Beachside Ocean View - 2 KIDS FREE
Family Selection Junior Suite Beachside Ocean View - 2 KIDS FREE
10.010.0 out of 10
Exceptional
2 reviews
(2 reviews)
Highlights
Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Free cots/infant beds
Free minibar items
66 sq m
Partial ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed OR 1 Queen Bed and 1 Double Sofa Bed
View all photos for Family Selection Junior Suite Beachside Panoramic Ocean View - 2 KIDS FREE
Family Selection Junior Suite Beachside Panoramic Ocean View - 2 KIDS FREE
7.07.0 out of 10
Good
2 reviews
(2 reviews)
Highlights
Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Free cots/infant beds
Free minibar items
66 sq m
Partial ocean view
Sleeps 4
1 King Bed and 1 Double Bed OR 1 Queen Bed and 1 Double Sofa Bed
View all photos for Family Selection Junior Suite Beachside - 2 KIDS FREE
Family Selection Junior Suite Beachside - 2 KIDS FREE
8.08.0 out of 10
Very good
4 reviews
(4 reviews)
Highlights
Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Free cots/infant beds
Free minibar items
66 sq m
Resort view
Sleeps 4
1 King Bed and 1 Double Sofa Bed OR 1 Queen Bed and 1 Double Sofa Bed
View all photos for Suite Superior
Suite Superior
62 sq m
Sleeps 3
View all photos for Suite Superior
Suite Superior
62 sq m
Sleeps 4
View all photos for Suite Superior
Suite Superior
62 sq m
Sleeps 1
View all photos for Suite Superior
Suite Superior
62 sq m
Sleeps 2
Similar properties
Grand Palladium Select Costa Mujeres - All Inclusive
Grand Palladium Select Costa Mujeres - All Inclusive
Vialidad Paseo Mujeres, Manzana 1, Lote 10 Sm. 3, Municipio de Isla Mujeres, Costa Mujeres, QROO, 77400
What's nearby
Playa Mujeres Golf Club - 19 min walk - 1.7 km
Mujeres Beach - 9 min drive - 2.8 km
Isla Mujeres Ferry Terminal - 54 min drive - 12.6 km
North Beach - 55 min drive - 13.3 km
Dolphin Discovery - 58 min drive - 16.1 km
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.) - 44 min drive
Restaurants
Isla Blanca - 9 min walk
Flavors - 5 min drive
Mar - 5 min drive
Xtra Time - 11 min walk
World Café - 19 min walk
About this property
Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive
At Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive, you can spend time at the beach enjoying cabanas, beach umbrellas and volleyball, plus you'll be within a 15-minute drive of Ultramar Ferry Puerto Juárez. There's plenty of fun with the 3 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and aromatherapy. Dining choices include 8 restaurants, and the 2 beach bars are great places to grab a cold drink. Other highlights at this luxurious property include 2 poolside bars, a free kid's club and a health club.
All-inclusive
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Food and beverages
All à la carte meals and snacks included
In-room minibar (all beverages included)
Languages
English, Spanish
At a glance
DONE
Hotel size
180 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Children
Babysitting*
Free supervised childcare
Free children's club
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–11:00 AM
8 restaurants
4 bars/lounges
2 beach bars
2 poolside bars
Swim-up bar
Coffee shop
24-hour room service
Snack bar/deli
Travelling with children
Free children's club
Free water park access
Children's pool
Playground
Free supervised childcare/activities
Trampoline
Children's games
Toys
Beach toys
Pushchair
Lifeguard on-site
What to do
On the beach
Free beach club
Tennis lessons
Fitness classes
Pilates classes
Yoga classes
Beach volleyball
Archery
Concerts/live shows
Evening entertainment
Shopping
Pool table
Access to nearby outdoor pool
Ecotours nearby
Golf lessons nearby
Kayaking nearby
Scuba-diving nearby
Working away
Business centre
12 meeting rooms
Conference centre (10710 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Beach cabanas (surcharge)
Pool cabanas (surcharge)
Beach sunloungers
Beach towels
Beach umbrellas
Pool loungers
Pool umbrellas
Water sports equipment
Facilities
2 buildings/towers
Built in 2018
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Health club
Adjacent to a golf course
3 outdoor pools
Free water park
Arcade/games room
Full-service spa
8 outdoor tennis courts
Sauna
Massage/treatment rooms
Banquet hall
Reception hall
Mediterranean architecture
Accessibility
Lift
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Grab bar near toilet
Accessible bath
Well-lit path to entrance
Room amenities
Be entertained
55-inch Smart TV
Digital TV channels
Home comfort
Air conditioning (climate-controlled)
Free stocked minibar
Espresso maker
Electric kettle
Bathrobes and slippers
Children's dressing gowns and children's slippers
Iron/ironing board
Window screens
Sleep well
Pillow menu
Blackout curtains
Soundproofed rooms
Turndown service
Memory-foam mattress
Free cot/infant bed
Bed sheets provided
What to enjoy
Private indoor hot tub
Furnished balcony/patio
Separate dining area
Separate sitting area
Freshen up
Private bathroom
Jetted
Separate bath and shower
Rainfall shower heads
Designer toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Restaurant dining guide
Special features
Spa
The on-site spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Sanitation services: MXN 34 per night
Children & extra beds
In-room babysitting is available for an extra charge
Pool, spa, & gym (if applicable)
Guests under 18 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing that there's a smoke detector and a security system on-site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Frequently asked questions
Does Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive offer free cancellation for a full refund?
Yes, Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon.
Is there an on-site casino at Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive?
No, this property doesn't have a casino, but PlayCity Casino (17-min drive) and Royal Yak Casino and Sports Book (18-min drive) are both nearby.
What is there to do at Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive and nearby?
Have fun with on-site activities such as archery and volleyball, and practise your swing on the tennis courts. Additional recreation on-site includes fitness classes, Pilates and volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive also has 2 poolside bars, 2 beach bars and a sauna, as well as a health club, beach cabanas and an arcade.
Are there restaurants at or near Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive?
Yes, there are 8 on-site restaurants.
Does Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive have rooms with private hot tubs?
Yes, each room has a indoor private hot tub and a jetted bath.
Does Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
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Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
9.0/10
Eco-friendliness
Popular mentions
Beach
Food
Service staff
Children
Room
What guests liked
The beach was clean, well-maintained, and offered clear blue water, making it a beautiful spot for relaxation. (4 reviews)
Multiple pools were clean and nice, with some even having bars and being close to the beach. (4 reviews)
The resort offers a variety of excellent dining options, including a 10/10 lunch buffet and exceptional Indian and Sushi restaurants. (3 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Excellent
9 Aug 2025
Always a great place, luxurious, clean, safe.
James
James, 4-night trip
10/10 Excellent
2 Aug 2025
This resort is gorgeous, along with great staff and amenities. The property is quite large, but they provide plenty of easy transportation around to save you from all the walking.
Lindsey
Lindsey, 4-night trip
10/10 Excellent
29 May 2025
Great place for families, perfect for family reunions.
LUIS
LUIS, 7-night trip
10/10 Excellent
25 May 2025
The staff are friendly and the grounds are beautiful. There are food and drink options for everyone! I would recommend Family Selection as they go above and beyond to make vacation amazing for the kids. Special shout out to Victor (our Butler) and Ricardo at the Es Niu bar.
Chris
Chris, 7-night trip
10/10 Excellent
19 May 2025
Excellent
CENGIS
CENGIS, 1-night trip
10/10 Excellent
7 Jun 2025
Frida and Emanuel our Butler were amazing. The last night we were there they set up a bubble bath for my kids. The Nest restaurant was our favorite! They cook food right in front of you. The beach is a little far out especially for guests not staying on the Family side. The carts can be a little more frequent and should have a bell specially for night. The boat could also run a little more frequent.
Jagdish
Jagdish, 4-night trip
8/10 Good
21 Jul 2025
Beautiful resort, excellent service everywhere you go. Very clean and safe. Food options at the pool were just okay. Reservations at restaurants need to be made at check in or else you may not land a seat. Important to note: this resort is large and in order to get around, you will need to take golf carts. Walking is not impossible but with the heat and little kids, golf carts were the way to get around. Sometimes they come quick and sometimes there is a bit of a wait.
Wish we were given a map at check in so we know where everything is at. We got by with asking a lot of questions and knowing general areas of where we wanted to go. The butler service was great. They are fast; attentive and really try their best to meet your needs. No request is too odd!
Javier the resort manager met us and ensured our needs were taken care of. Great service!
Overall would recommend this resort.
Tu-Vy
Tu-Vy, 4-night trip
10/10 Excellent
13 May 2025
Everything
Ahmed
Ahmed, 7-night trip
10/10 Excellent
29 Mar 2025
Stayed in Family Selection which allowed my wife and I to go to TRS restaurants. All of the food everywhere was good except for El Gaucho. El Dorado was much better. La Boheme and Sumptori were excellent.
Ryan
Ryan, 7-night trip
8/10 Good
31 May 2025
The staff was nice anywhere we went: pool, restaurants, shoppes. Check in/out was pretty quick with no issues. We stayed at the family selection section. Rooms were decent. Not fancy but had all the necessities. These rooms came with a personal butler but honestly the butler was not useful. We’ve asked for a few things such as extra blanket and extra supplies for coffee they were not provided. The resort is beautiful but everything is spread out too far. It’s either you have to walk a mile to get to a coffee shop or restaurants or have to wait for a transport cart. During morning and dinner time, wait time can be 10-15 minutes., so by that time it’s quicker to walk. The pools were clean and nice. The beach area was nice and clean.
Tatyana
Tatyana, 5-night trip
10/10 Excellent
29 Oct 2024
Great property enjoyed our stay. Kids loved the tennis program.
Silvia
Silvia, 9-night trip
8/10 Good
17 Aug 2024
Overall, I enjoyed the stay.
Mandy
Mandy, 4-night trip
10/10 Excellent
15 Jun 2024
Always enjoy Grand Palladium resorts.
Nickolas
Nickolas, 3-night trip
10/10 Excellent
10 Jul 2025
We had a lovely time at this resort! Before arrival, I had sent an email the FS butler team regarding wishlist and had done research on FB groups on this. Upon arrival, they did not disappoint. We were welcome into our room with lovely gifts for our kids, fruits and desserts on the table. Also, the provided many amenities for our kids that's tailored for kids.
Both the Kids Club were great! Being able to drop the kids off at the main Kids Club was great. They had a great time. The FS Kids Club was also wonderful giving us the option to drop them off during the evening so we can go to one of the restaurant in TRS. The staff at both Kids Club were terrific! They kept the kids engaged and led each activities so well. Cheers to the Kids Club staff at both the FS and main Kids Club.
The butler team was amazing too. Their service was wonderful and all the requests we had were done for us. The only thing we didn't get every night was the turndown service. It didn't bother me but I did request for it on two different nights and we didn't get it nightly.
All dinner reservations were made by the butler team and they would suggest how best to fit all the restaurant we want to try during our stay. A la carte restaurants were all wonderful! Their food quality and service was great. The buffets in general was acceptable. Food quality not as good compared to the a la carte restaurant. It wasn't bad but I expected better food quality and choices.
Chi Ling
Chi Ling, 6-night trip
8/10 Good
10 Feb 2024
It's peaceful and quiet, beautiful, pristine, not too crowded, close to the beach we love our room its panoramic ocean view, great staff great food
Joanne
Joanne, 5-night trip
6/10 Okay
19 Oct 2024
No upgrade and dirty room with mole, but the hotel ground is nice food is average. The staff is very nice
ying
ying, 2-night trip
10/10 Excellent
6 Jun 2024
It was absolutely wonderful, staff was nice and very accommodating. The restaurants were wonderful. The majority of the food was fantastic. We loved it. Can’t wait to go back.
Tana
Tana, 5-night trip
8/10 Good
1 Jan 2025
The property is beautiful, modern and gigantic, if you’re up for some exercise, then walk around otherwise take the trolly or boat is a must as everything is spaced out and takes around 20 minutes to get to. Poseidon is a cute spot for lunch/dinner. The beaches are beautiful, clean and clear blue water, The resort’s best feature would be the family selection side where it’s really kid/family friendly and offers butler service. Taking 1 star off as food was mediocre. All the restaurants are beautifully designed with a wide selection of foods however they all tasted just ok lots of room for improvement there.
Thi
Thi, 6-night trip
10/10 Excellent
18 Apr 2024
Nice
Juan
Juan, 4-night trip
6/10 Okay
8 Dec 2024
The accommodations were less than ideal. Resort credit was not included like we had been informed. Buffet was all that was available, food just ok, all restaurants were booked except the La Adelita (food was ok, service was poor). Overall average experience, nothing exceptional. We stayed in the family selection which was advertised to have lots of benefits and perks, we received zero!
Tamara Lynn
Tamara Lynn, 4-night trip
8/10 Good
16 Nov 2024
Overall, we had a great experience.
The resort is a little more rundown than it was when we were here in the past. We also arrived to dirty bedsheets, which we were not thrilled about.
The à la carte restaurants were delicious, but the rest of the food options were meh. The service and drinks were hit or miss which was not our experience in the past.
Victoria at the nest restaurant was the most amazing staff we’ve ever come across. She was warm and welcoming, and we understand why she’s the supervisor.
Jaime
Jaime, 7-night trip
10/10 Excellent
13 Jul 2024
A sprawling campus like resort with a multitude of pools and eating options. We had easy access to a beach that was clean and well maintained. The staff at the resort was definitely top notch and they catered to our needs very nicely. The dining options (most require reservations) were fun and varied. Indian and Sushi were excellent options and they were able to accommodate our group of 14 without issue. Traveling the resort can be done on foot or via numerous golf carts that take guest to and from. Definitely a place to try!
Francisco Enrique
Francisco Enrique, 5-night trip
10/10 Excellent
24 Mar 2024
This is the best resort that we have stayed in Cancun. Facility, room, cleanliness, staff, food... You name it. A true five-star resort for family. We chose to stay the family selection with all inclusive option. Multiple pools and also close to the beach added to the fun. Both of my kids had a great time and so are my wife and me! We will definitely go back! We
Dev
Dev, 7-night trip
10/10 Excellent
24 Nov 2023
Great experience and service. With the exception of a minor issue with a cart driver that was rude - everything was perfect
Daniel Vargas
Daniel Vargas, 8-night trip
10/10 Excellent
16 Jun 2024
We recently stayed at the resort as a family of 4 in the FS section. Check-in was very smooth and our butler was great with keeping us posted on events and available dining options. All the golf cart drivers were very friendly and happy to help out in any way. We enjoyed the main pool with our kids because its right next to the splash area. The lunch buffett at the main pool.was 10/10, they added more items throughout the lunch time and again were all very friendly and helpful. The waitors around the pool kept our drinks topped up all day long! We also enjoyed the nest option for some meals. The steak house on the TRS side was really good.