Veg Restaurant but very bad in service...Limited option in Breakfast & no one served us water during Breakfast. Booked Car for next day & found no car & car booking information at front desk....paid high price for rented car due to negligence from hotel front desk staff... Bad......
Rohan
真實評價
6/10 不錯
2021 年 12 月 2 日
Poor maintenance
Shsbbir
Shsbbir (5 晚行程)
真實評價
6/10 不錯
2019 年 11 月 26 日
Close to station
Is an old property knows as yuvraj. Ok as a 3 star. But disappointing as a best western needs upgrading.
Restaurant is only one and food is so so.
Very close to rly stn.but far from airport. Close to diamond center.
真實旅客
1 晚 行程
真實評價
8/10 很好
2019 年 9 月 11 日
Property maintained well. Dont expect too much. But overall for business trips it is OK. Surrounding was bad.
TEJAS
TEJAS (1 晚行程)
真實評價
6/10 不錯
2018 年 12 月 29 日
More like a motel, than a hotel. The food lacked variety. Breakfast was not served on time.
真實旅客
9 晚行程
真實評價
10/10 完美
2018 年 3 月 10 日
Short stay hotel
Nice comfortable stay near railway station. Fast checkin and chexkout. Decent breakfast
Dinesh
Dinesh (1 晚行程)
真實評價
6/10 不錯
2018 年 1 月 10 日
Ok for sleeping
Average hotel
Harshad
Harshad (6 晚行程)
真實評價
8/10 很好
2017 年 12 月 16 日
Worth the price
Stay was pleasant
真實旅客
1 晚行程
真實評價
4/10 尚可
2017 年 12 月 6 日
THE ROOM WAS SMALL. NO FACILITY FOR DRIVER.ROOM WAS SMELLING FOUL ON ENTRY.BILL WAS NOT GIVEN INSPITE OF PAYMENT
真實旅客
1 晚行程
真實評價
8/10 很好
2017 年 11 月 13 日
Clean room. Helpful staff. Convenient location close to railway station.
jay
jay (3 晚行程)
真實評價
8/10 很好
2017 年 10 月 3 日
Clean, comfortable place to rest.
Comfortable and clean, and friendly helpful staff. Fast reliable internet in the room. Only issue was with payment. I reserved room online thru Expedia, but hotel did not receive payment. I had to call Expedia. Expedia refunded my credit card, and I paid the hotel.
CHARLES
CHARLES (1 晚行程)
真實評價
8/10 很好
2016 年 12 月 11 日
Nice hotel near to railway station
Very good facility and corporative staff and receptions
Jemish
真實評價
6/10 不錯
2015 年 4 月 13 日
Decent hotel at Surat
Ok, but small rooms.
The staff were courteous, the breakfast menu was too limited.
真實旅客
真實評價
8/10 很好
2014 年 8 月 5 日
4star
near to station, nice clean rooms, staff was very helpful,
vivu
真實評價
2/10 欠佳
2014 年 7 月 7 日
Avoid at all cost
where do i start from the phone that you can not dial a local line on your own or A/C that breaks down every night or the internet that you pay to have and it is very slow and an IT department tells you that you can not go on you tube or read a news that have a video or to that all veg food the list goes on and on if this hotel was for free i would not choose it next time at all
Ahmed
真實評價
8/10 很好
2014 年 3 月 19 日
Clean Rooms
Free Wifi good bonus for this price
Mohammed
真實評價
8/10 很好
2014 年 3 月 18 日
Excellent service and very friendly staff
Enjoyed our stay at the hotel and in Surat.
Suresh
真實評價
2/10 欠佳
2013 年 6 月 25 日
not recomanded
internet not working properly, breakfast was not available at 7.00 am
真實旅客
真實評價
8/10 很好
2013 年 4 月 15 日
good place to stay
the hotel is conveniently located & good value for money
nikunj
真實評價
4/10 尚可
2013 年 4 月 9 日
Skip Best Western Surat
[1] I've yet to see a more horrible approach to the hotel. The last 200 feet is like clearing a deteriorating obstacle course. Not needed after driving 150 Kms from Vadodara.
[2] Room # 110 should not be let out. The toilet is so placed that one has to wriggle under the washbasin to get to it and getting out is another story! Rubbish.
[3] No eggs for breakfast. Skimping!?!?
Raj
真實評價
6/10 不錯
2013 年 3 月 18 日
Nice place, cramped but clean. Insipid food.
The place is nice. Walking distance from Surat railway station. Their website and promotional pics show distorted views, the entire actual place is much smaller and cramped. Staff is okay. Lift doors have really stiff springs against which you have to open them.
My room was just 8'x10'. Room and the toilet were very clean! The decor is rather spartan and dark - dark decor in a cramped place makes it look even smaller. The bed was extremely high. The room fridge didn't work and did not have a bottle of cold water in it.
Complimentary buffet breakfast was really insipid, the idlis were rubbery, the sambar was as sour as diluted vinegar. Samosas (actually an evening snack) were okay. Alu-paranthas were raw. All the food was cold or just lukewarm. The food layout was confusing too.
真實旅客
真實評價
8/10 很好
2013 年 2 月 23 日
Are you getting an extra bed or just a mattress?
Customer service was appaling. We had booked three rooms - 1 twin room,1 triple room for 3 adults and 1 triple for 2 adults and 1 child. We also had a hard copy of the booking, without which we would not have got the rooms we had requested. The hotel had only got a record of 2 rooms for us, but as we produced a hard copy they agreed to give us 3 rooms.
This would have been OK if they had offered us the correct rooms. They said our booking was only for 2 basic rooms (Deluxe in their terminology) which were not big enough to get another bed in them. They suggested putting a mattress on the floor. We insisted we wanted real beds. They said the only way to have rooms with enough space for beds was to upgrade to Executve roms and pay an extra 8000 Indian Rupees. They claimed that this was the way things were in India. We argued that we had book similar rooms in two other hotels in Delhi and Jaipur and each time we were give 'real' beds, not mattresses. We insisted on seeing a manager and were told he was not available. Fortunately, they agreed to allow us into suitable rooms until the manager arrived. The next morning we finally tracked down the manager who admitted the hotel had lost one of our bookings and had got confused with somebody else with the same surname who had checked in before us. Due to mistakes in the booking he agreed to waive the extra supplement.
In India check carefully room sizes and what is meant by extra 'bed' - it could just be a mattress!
Brigitte
真實評價
10/10 完美
2013 年 1 月 31 日
Great service
staff courteous, rooms good size, clean and comfortable. A really pleasant stay. Would recommend.
Zuber
真實評價
8/10 很好
2013 年 1 月 8 日
Good choice for stay in Surat
Friendly staff, reasonable breakfast. Rooms a bit small, but very clean.
Moveinmeerkat
真實評價
10/10 完美
2013 年 1 月 3 日
Stay in Surat
I thought this was a great hotel, conviently located for the hustle & bustle of Surat. The hotel is in good condition with ammenities and friendly staff, the hotel resteraunt albeit vegetarian serves good food. Overall a good hotel good value.