Stayed here recently and had an 'ok-ish' experience. The room was small but comfortable, including a large tv, kettle, toiletries, etc. There are areas which need to be improved however (photos were taken). These include... tv remote had many buttons which did not work, the kettle was so large that it could only be part-filled in the sink, the bathroom had an eggy smell, there was zero hot water coming from the bathroom basin, there was a lot of dust on the table where the kettle was, there was a water leak in the cabinet under the bathroom basin.
The staff member who showed me to my room was great, and the continental breakfast was pleasant also.
More attention to detail is required due to the issues mentioned above.