Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 24 min drive
Madrid (XOC-Atocha Train Station) - 14 min walk
Atocha Cercanías Station - 16 min walk
Madrid Atocha Station - 16 min walk
Anton Martin Station - 2 min walk
Tirso de Molina Station - 6 min walk
Sol Station - 7 min walk
Airport shuttle (surcharge)
Restaurants
Casa Alberto - 3 min walk
Café Central - 2 min walk
Zuppa - 1 min walk
Burger King - 1 min walk
Mauna Loa - 2 min walk
About this property
CoolRooms Palacio de Atocha
CoolRooms Palacio de Atocha puts you in a great location, within a short 10-minute walk of Plaza de Santa Ana and Puerta del Sol. The coffee shop/cafe is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge. A poolside bar, a snack bar/deli and a terrace are other highlights at this Victorian hotel. Fellow travellers love the helpful staff and location. The property is only a short walk to public transportation: Anton Martin Station is steps away and Tirso de Molina Station is 6 minutes.
Languages
English, French, German, Italian, Spanish
At a glance
Hotel size
35 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Babysitting*
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (EUR 32 per day)
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:30 AM–11:00 AM
Restaurant
Bar/lounge
Poolside bar
Coffee shop
Private dining
Room service (limited hours)
Snack bar/deli
Water dispenser
Travelling with children
Children stay for free (see details)
Babysitting (surcharge)
Working away
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Pool loungers
Romance packages
Facilities
Built in 2018
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
An outdoor pool
Vegan dining options
Vegetarian dining options
Locally owned and organised tours and activities
Local artist showcase
Local culture and ecosystem education
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Victorian architecture
Accessibility
Lift
Accessible airport shuttle
Room amenities
Be entertained
Flat-screen television
Premium cable channels
Home comfort
Air conditioning and heating
Minibar
Coffee/tea maker
Electric kettle
Dressing gowns and slippers
Iron/ironing board
Sleep well
Pillow menu
Down duvet
Blackout curtains
Soundproofed rooms
Turndown service
Premium bedding
Memory-foam mattress
Free cot/infant bed
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Water-efficient toilets only
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately EUR 35 for adults and EUR 20 for children
Airport shuttle service is offered for an extra charge of EUR 145 per vehicle (one-way. Maximum occupancy 7)
Children & extra beds
Babysitting is available for an extra charge
Guests must contact this property in advance to reserve cots/infant beds
Parking
Self-parking costs EUR 32 per day
Policies
Only registered guests are allowed in the guestrooms.
This property uses geothermal energy, plus eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Also known as
Hotel CoolRooms Atocha
CoolRooms Palacio de Atocha Hotel
CoolRooms Palacio de Atocha Madrid
CoolRooms Palacio de Atocha Hotel Madrid
Frequently asked questions
Does CoolRooms Palacio de Atocha offer free cancellation for a full refund?
Yes, CoolRooms Palacio de Atocha does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at CoolRooms Palacio de Atocha?
Yes, there's an outdoor pool.
Are pets allowed at CoolRooms Palacio de Atocha?
Sorry, pets aren't allowed.
Is parking offered on site at CoolRooms Palacio de Atocha?
Yes. Self-parking costs EUR 32 per day.
Is an airport shuttle service offered by CoolRooms Palacio de Atocha?
Yes, an airport shuttle is available. The charge is EUR 145 per vehicle one-way.
What are the check-in and check-out times at CoolRooms Palacio de Atocha?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Contactless check-out is available.
Is there an on-site casino at CoolRooms Palacio de Atocha?
No, this hotel doesn't have a casino, but Casino de Madrid (8-min walk) and Casino Gran Via (12-min walk) are both nearby.
What is there to do at CoolRooms Palacio de Atocha and nearby?
CoolRooms Palacio de Atocha has an outdoor pool and a garden.
Are there restaurants at or near CoolRooms Palacio de Atocha?
Yes, there's an on-site restaurant.
What's the area around CoolRooms Palacio de Atocha like?
CoolRooms Palacio de Atocha is in Madrid Centro, a short 2-minute walk from Anton Martin Station and 5 minutes' walk from Puerta del Sol. Our travellers say that the local area is very walkable.
CoolRooms Palacio de Atocha Reviews
Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10/10
Cleanliness
9.8/10
Staff & service
9.6/10
Amenities
9.8/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
10/10 Exceptional
11 November 2024
This hotel was excellent and the staff is the best.
Ever
Ever, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
6 November 2024
CoolRooms was amazing - one of the best hotels I’ve ever stayed in. Rooms are huge and the amenities amazing for the price. Staff is incredible - special shout out to Chris at the valet - incredibly helpful. Food was excellent also. Will definitely be back!
Verified traveller
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 October 2024
Jihad
Jihad, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 October 2024
lin
lin, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
22 October 2024
Great place to stay in Madrid.
We stayed at Cool Rooms Palacio de Atocha for our last three nights before going home after our European vacation. The service was impeccable, food delicious, and location great. We were in a beautiful suite with a comfortable bed and large bathroom. It was palatial!
We stayed in mid-October, so room comfort was difficult to control because the hotel had switched off the air conditioning for the season. With temperatures in the upper 70’s during the day, the only way to cool the room was to open the windows. That worked out because the evenings were so cool.
We would definitely recommend Cool Rooms Palacio de Atocha.
MaryPaul
MaryPaul, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 September 2024
gorgeous property with well appointed rooms. Updated and trendy European design. Amazingly helpful and friendly staff. Cris was particularly good in giving tips on where to go/eat. Lovely breakfast too.
Roy
Roy, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 September 2024
Wow! What a great spot in Madrid.
AMAZING! This hotel is gorgeous. We had a junior suite with a patio on the top floor. It had a separate living room and dressing room. The outdoor patio/deck was on the top floor with a great view. A really nice place to escape outside. Everyone at the hotel was kind and helpful. The pool area is beautiful for lounging or having a snack or drink. So thankful we chose this hotel. We didn't want to leave.
Sandra
Sandra, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
20 September 2024
Chloe
Chloe, 4-night trip
Verified Hotels.com guest review
8/10 Very good
27 August 2024
They have the biggest rooms i have ever seen.
Very friendly staff.
Hector
Hector, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
27 August 2024
Ziad
Ziad, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
22 August 2024
Very nice hotel with large rooms in Centro
Ben
Ben, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
20 August 2024
THE STAFF WERE WONDERFULLY FRIENDLY AND HELPFUL. WE LOVED THE POOL AS IT WAS VERY HOT DURING OUR STAY. VERY CENTRAL LOCATION. THE SUITES ARE HUGE AND WELL APPOINTED. WOULD DEFINATELY STAY AGAIN.
Mavie
Mavie, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
19 August 2024
Excellent experience. Staff was great, and very attentive.
Chris
Chris, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 August 2024
Happy days in Madrid
Highly recommend this boutique hotel in the heart of Madrid. Staff couldn’t be more helpful. Lovely rooms. Nice pool. Breakfast worth the money. A lovely stay; would definitely go again.
Christopher
Christopher, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
16 August 2024
It very nice and very big the cleaning people Swede very fast.
linda
linda, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
13 August 2024
Nice
Francesca
Francesca, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
5 August 2024
Tina
Tina, 1-night trip
Verified Hotels.com guest review
8/10 Very good
4 August 2024
Humongous rooms and beautifully appointed!
Superb location. Excellently appointed humongous rooms, but common areas need major uplift. I would stay here again because you just don’t get rooms this size anywhere in Europe. Hotels.com has it as a 5 star but it is a 4 star which is a pity because the rooms are just fantastic!
Gazala
Gazala, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
31 July 2024
Francis
Francis, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
29 July 2024
Awesome staff, hidden oasis in Madrid
Absolutely amazing staff, so friendly and helpful. This was a great location - the hotel feels like a hidden oasis in the midst of the city. I arrived early from the airport and the staff got me an early check in PLUS an upgraded room. I was so grateful for the personal and friendly service. Delicious breakfast and just overall a lovely experience.
Shana
Shana, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
29 July 2024
Staff was extremely helpful. We had a 2 bedroom suite that was well painted and nice size
David
David, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
29 July 2024
The room was huge and beautiful! The quality was top notch including bedding, toiletries, and service. There was even a fruit plate and other nibbles in our room welcoming us.
Adam
Adam, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
15 July 2024
Dennis
Dennis, 5-night trip
Verified Expedia guest review
10/10 Exceptional
15 July 2024
Coolrooms exceeded all expectations from the high level of service from all the wonderful staff to the stunning and spacious rooms. I very much want to return to Madrid just to stay at here. Thank you for making our trip so memorable!
Dennis
Dennis, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
13 July 2024
Palacio de Atocha was perfectly situated - about a 15 minute walk to the Prado one way, and 15 minutes to the Royal Palace in the other direction. Our room was spacious and the bathroom (including the two-person shower) was wonderful. The staff, especially Christopher, seemed genuinely interested in making sure we had everything we needed and were enjoying our visit. Highly recommended.