Jan and her staff were so friendly and beyond helpful. The Victoria House is within the castle walls, so it's a quick walk everywhere. Breakfast is not served on site, however, Jan will make reservations at a nearby restaurant at a discounted price. She also kept topping up our tea, hot chocolate, Welsh Cakes, etc. There was a small fridge and microwave in our room, which was very convenient. The bed was so comfortable and the room was a very good size. We highly recommend booking in here! We had a wonderful stay!