Historic Fortified City of Carcassonne - 8 min walk - 0.7 km
Theatre Jean Deschamps - 9 min walk - 0.8 km
Aude Gate - 12 min walk - 1.0 km
Château Comtal - 12 min walk - 1.0 km
Le Musée de la Torture de Carcassone - 16 min walk - 1.4 km
Getting around
Carcassonne (CCF-Pays Cathare) - 23 min drive
Castres (DCM-Mazamet) - 69 min drive
Blagnac Airport (TLS) - 72 min drive
Couffoulens Station - 12 min drive
Carcassonne Station - 13 min walk
Verzeille Station - 17 min drive
Restaurants
Brasserie A 4 temps - 6 min walk
La Taverne Moderne - 6 min walk
Le Vintage - 5 min walk
Brasserie des Platanes - 5 min walk
Bloc G - 4 min walk
About this property
Sowell Collection Hotel du Roi & Spa
Enjoy your visit to Carcassonne with a stay at Sowell Collection Hotel du Roi & Spa. Guests can go for a swim in the indoor pool and visit the spa to be pampered with massages, body wraps or facials. This luxurious hotel also features a bar/lounge, a fitness centre and a sauna.
Languages
Arabic, English, French, Spanish
At a glance
Hotel size
88 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is 11:00 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (up to 34 kg per pet)*
Service animals welcome
Internet
Free WiFi in rooms
Parking
Off-site parking nearby (EUR 7 per day)
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–11 AM
Bar/lounge
Room service (limited hours)
Snack bar/deli
Working away
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Free newspapers in reception
Multilingual staff
Facilities
Garden
Terrace
Fitness centre
An indoor pool
Full-service spa
24-hour pool access
Sauna
Massage/treatment rooms
Lockers available
Accessibility
Lift
Room amenities
Be entertained
Flat-screen television
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Sleep well
Soundproofed rooms
Cot/infant bed (surcharge)
Bed sheets provided
What to enjoy
Balcony or patio
Freshen up
Private bathroom
Bath only
Hairdryer
Towels
Stay connected
Free WiFi
More
In-room safe (laptop compatible)
Special features
Spa
Elio Spa has 4 treatment rooms. Services include facials, body wraps, body scrubs and detox wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 3.50 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 25 for adults and EUR 12 for children
Children & extra beds
Cots/infant beds are available for an extra charge
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 10 per pet, per night
Parking
Parking is available nearby and costs EUR 7 per day
Pool, spa, & gym (if applicable)
Pool open 24 hours
Guests under 18 years old are not allowed in the spa
Policies
This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Also known as
Sowell Hotel du Roi SPA
Sowell Collection Du Roi & Spa
Doubletree by Hilton Carcassonne
Sowell Collection Hotel du Roi Spa
DoubleTree by Hilton Carcassonne France
Sowell Collection Hotel du Roi & Spa Hotel
Sowell Collection Hotel du Roi & Spa Carcassonne
Sowell Collection Hotel du Roi & Spa Hotel Carcassonne
Frequently asked questions
Is there a pool at Sowell Collection Hotel du Roi & Spa?
Yes, there's an indoor pool. Guests have 24-hour pool access.
Are pets allowed at Sowell Collection Hotel du Roi & Spa?
Yes, pets are welcome, with a maximum weight of 34 kg per pet. There's a charge of EUR 10 per pet, per night. Service animals are exempt from fees.
What are the check-in and check-out times at Sowell Collection Hotel du Roi & Spa?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11:00 AM. Contactless check-out is available.
What is there to do at Sowell Collection Hotel du Roi & Spa and nearby?
Sowell Collection Hotel du Roi & Spa has a spa and an indoor pool, as well as a fitness centre and a garden.
Does Sowell Collection Hotel du Roi & Spa have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Sowell Collection Hotel du Roi & Spa like?
Sowell Collection Hotel du Roi & Spa is in the heart of Carcassonne, a short 3-minute walk from Pont-Neuf de Carcassonne and 8 minutes' walk from Place Carnot.
Sowell Collection Hotel du Roi & Spa Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
8.6/10
Staff & service
8.6/10
Amenities
9.0/10
Property conditions & facilities
10/10
Eco-friendliness
Reviews
10/10 Exceptional
16 September 2023
Spacious bathroom, comfortable bed. Lovely view of the castle, good breakfast. The only thing was floor lamp didn’t work, we mentioned it at the reception but never been fixed while we stayed 4 nights. Otherwise all good!
Akiko
Akiko, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
24 September 2022
Super location, lovely hotel with an amazing view from the balcony.
SOPHIE
SOPHIE, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
22 September 2022
Lovely, clean hotel that was conveniently located for visiting La Cite as well as nearby restaurants. Parking was convenient and the staff was very helpful. The rooms were very comfortable, including the bed.
Sandra
Sandra, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
11 June 2022
Amazing junior suite .. with dark blinds .. and very quite and still close to everything.
Amit
Amit, 2-night trip
Verified Expedia guest review
10/10 Exceptional
27 March 2020
Radomir
Radomir, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
6 March 2020
We have just come back from a 5 days stay at this hotel and we could not have booked a better hotel. It's location is excellent, with beautiful views over the river and old city and only a 5 to 10 mins walk into the centre of Carcassonne. The rooms were not overly large, however I liked the fact the bathroom and WC were separate. The rooms were well equipped with all tea and coffee making facilities, iron and ironing board and hair dryer. Immaculately laid out with lovely thick dressing gowns for the colder evenings. The staff were lovely and could not have been anymore welcoming, with nothing being too much trouble. The breakfast is self service and catered for all tastes, with both continental and cooked on offer. I cannot recommend this hotel enough. We had the perfect stay.
Verified traveller
4-night family trip
Verified Expedia guest review
4/10 Fair
3 January 2020
3 nights in Carcassonne
The property is new, good location, walking distance from the walled city. Overall good quality for the price however do not expect 5 star service or amenities. This is a good quality 4 start level hotel. The only major issue we had was with the delivery of hot water through the shower. Really slow to switch from cold to hot. Once it is hot, it does not last long and water flow is poor. Also we kept hearing some noises from the toilette pipes above out room, really loud noises from the use of the bathroom above out room.
Overall the staff is really nice, professional and doing a great job with great management.
Jean christophe
Jean christophe, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 December 2019
I was initially unsure if the location was the best but as it transpired, it was spot on for both the old & new towns.
Verified traveller
2-night trip
Verified Expedia guest review
10/10 Exceptional
19 October 2019
I strongly recommend your stay here
Everything was perfect , just the breakfast didn’t came in to my room in time I had to call them twice in the morning again. But the place is beautiful with an amazing view , the confort is here and service very polite.
Lucile
Lucile, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
12 October 2019
Great views of the Citadel
Ideal location with great views of the Citadel. 2 minute walk across the bridge into the old town. Lovely garden and complimentary water and Coca Cola in room
Verified traveller
1-night trip
Verified Hotels.com guest review
6/10 Good
10 October 2019
The property is in a great position. We were there for 10 days and our room did not have adequate wardrobe space. I was also told that tea and coffee making materials were not renewed in the room. Staff levels at breakfast did not seem adequate. Often running out of cups and tables very slow to clear. It is not a 5 star hotel in my opinion.
Verified traveller
10-night romance trip
Verified Expedia guest review
8/10 Very good
10 October 2019
Joan
Joan, 2-night trip
Verified Hotels.com guest review
8/10 Very good
9 October 2019
Rooms were nice with view toward old city.
Wifi was terrible and dropped off every few minutes. Very frustrating.
Verified traveller
1-night family trip
Verified Expedia guest review
8/10 Very good
7 October 2019
Janet
Janet, 1-night trip
Verified Hotels.com guest review
6/10 Good
2 October 2019
Alan
Alan, 1-night trip
Verified Hotels.com guest review
8/10 Very good
30 September 2019
-
Very nice room, although the bath had hairs and dust inside. The rest of the room was clean, and the service was perfect.
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 September 2019
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 September 2019
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
25 September 2019
The situation of the hotel was excellent we enjoyed our stay very much, it was a special treat for us to each other.
The only dislike I had was that toiletries were not replaced on our second day neither were tea,coffee or milk in the tea tray. Staff were excellent and helpful.
Verified traveller
2-night romance trip
Verified Expedia guest review
10/10 Exceptional
19 September 2019
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
13 September 2019
Once found, the property was very well located. The hotel is very difficult to find. There was no signage to guide you to the hotel in a maze of small, one way streets. Staff could have been a bit more helpful in there guidance of how to get around. The hotel is a very nice facility.
Verified traveller
1-night trip with friends
Verified Expedia guest review
4/10 Fair
12 September 2019
The location is fabulous with great views. Sadly this is the only 5 star aspect of this hotel. We had several problems, one a major safety issue which meant we had to occupy 4 different rooms in a 7 night stay. All of the issues really came down to poor overall management leading to poor customer service.
Both Expedia and Hilton head office we very helpful to us but the staff were not really bothered.
Verified traveller
7-night romance trip
Verified Expedia guest review
8/10 Very good
8 September 2019
Good value
good service, though I only stayed one day
Verified traveller
1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
7 September 2019
Very professional staff and excellent location to visit the castle
Verified traveller
1-night family trip
Verified Expedia guest review
10/10 Exceptional
28 August 2019
I took my two boys to have Warm milk at the bar. We weren’t even charged for it! Love that service. Also the cookies were a plenty for them as well!