Located in the heart of the city, Yamagata Kaku Hotel & Spa offers a serene oasis with a coffee shop/cafe, shopping on site, and 3 indoor hot springs. Unwind in the garden or browse through free newspapers while enjoying free in-room WiFi; guests rave about the helpful staff and ideal location.
No.187, Sec. 2, Zhongshan Rd., Jiaoxi, Yilan County, 262
What's nearby
Jiaosi Hot Springs - 3 min walk
Jiaoxi Hot Spring Visitor Center - 5 min walk
Tangweigou Hot Springs Park - 6 min walk
Jiaoxi Sietian Temple - 15 min walk
Wufengchi Waterfall - 8 min drive
Getting around
Taipei (TSA-Songshan) - 55 min drive
Taoyuan International Airport (TPE) - 77 min drive
Jiaoxi Station - 2 min walk
Toucheng Dingpu Station - 7 min drive
Jiaoxi Sicheng Station - 10 min drive
Restaurants
八寶冬粉 - 3 min walk
樂山溫泉拉麵 - 5 min walk
宜蘭古早味料理 - 2 min walk
正常鮮肉小籠湯包 - 3 min walk
小周牛肉麵 - 2 min walk
About this property
Yamagata Kaku Hotel & Spa
Yamagata Kaku Hotel & Spa offers a fantastic location, putting you a short five-minute walk from Jiaosi Hot Springs. Guests can grab a bite to eat at the coffee shop/cafe and visit the fitness centre for a workout. Fellow travellers love the helpful staff and location.
Languages
Chinese (Mandarin), English, Japanese
At a glance
Hotel size
122 rooms
Arranged over 12 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property is not suitable for guests who are required to quarantine, due to the property's communal areas.
Starting January 1, 2025, this property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Wheelchair-accessible parking on site
On-site parking is limited (max. 1 space per unit)
Electric vehicle charging point on site
Height restrictions apply for on-site parking
On-site parking includes off-street options
Other information
Smoke-free property
Property amenities
Food and drink
Self-service breakfast (surcharge) each morning 7 AM–10:00 AM
Restaurant
Coffee shop
Coffee/tea in a common area
Water dispenser
Travelling with children
Children stay for free (see details)
What to do
Hot springs
Shopping
Whale watching nearby
Working away
Business centre
4 meeting rooms
Conference centre
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
Safe-deposit box at front desk
Terrace
Fireplace in reception
Television in common areas
Fitness centre
Bike parking
At least 80% of food locally sourced
Vegan dining options
Vegetarian dining options
Locally owned and organised tours and activities
Local artist showcase
No plastic drinking straws
Water dispenser
Reusable cups only
Banquet hall
Reception hall
Accessibility
Braille/raised signage
Wheelchair-accessible path of travel
Wheelchair-accessible parking
1 on-site accessible parking spaces
Wheelchair-accessible public bathroom
Front entrance ramp
Wheelchairs available on site
Bathroom emergency pull cord
Upper floors accessible by stairs only
Step-free path to entrance
4 steps to reach property
Room amenities
Be entertained
43-inch LCD TV
Digital TV channels
Netflix
Streaming services
Home comfort
Air conditioning
Free stocked minibar
Coffee/tea maker
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Down duvet
Blackout curtains
Premium bedding
Free cot/infant bed
Freshen up
Spring water bath
Separate bath and shower
Rainfall shower heads
Bidet
Shampoo
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Eco-friendly cleaning products provided
Energy-saving switches
Guidebooks/recommendations
Restaurant dining guide
Special features
Spa
There are 3 indoor hot springs open between 2:00 PM and 10:00 PM. The temperature in the hot springs is set to 108°F.
Fees & policies
Optional extras
Self-service breakfast is offered for an extra charge of approximately TWD 500 per person
Parking
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Hot springs access available from 2:00 PM to 10:00 PM
Policies
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 宜蘭縣旅館253號/43800306/福泰國際旅館管理顧問股份有限公司礁溪分公司
Also known as
Yamagata Kaku & Spa Jiaoxi
Yamagata Kaku Hotel & Spa Hotel
Yamagata Kaku Hotel & Spa Jiaoxi
Yamagata Kaku Hotel & Spa Hotel Jiaoxi
Frequently asked questions
Does Yamagata Kaku Hotel & Spa offer free cancellation for a full refund?
Yes, Yamagata Kaku Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Yamagata Kaku Hotel & Spa?
Sorry, pets aren't allowed.
Is parking offered on site at Yamagata Kaku Hotel & Spa?
Yes. Parking spaces may be limited. Electric car charging is available.
What are the check-in and check-out times at Yamagata Kaku Hotel & Spa?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11 AM.
What is there to do at Yamagata Kaku Hotel & Spa and nearby?
On-site recreation at Yamagata Kaku Hotel & Spa includes hot springs. Yamagata Kaku Hotel & Spa also has a fitness centre.
Are there restaurants at or near Yamagata Kaku Hotel & Spa?
Yes, there's an on-site restaurant.
Does Yamagata Kaku Hotel & Spa have rooms with private hot tubs?
Yes, each room has a spring water bath.
What's the area around Yamagata Kaku Hotel & Spa like?
Yamagata Kaku Hotel & Spa is in the heart of Jiaoxi, a short 2-minute walk from Jiaoxi Station and 3 minutes' walk from Jiaosi Hot Springs. Travellers say that the hotel is in a great location.
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Yamagata Kaku Hotel & Spa Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.8/10
Staff & service
9.4/10
Amenities
9.6/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
4 January 2025
Japanese style hot spring hotel
Yu-Liang
Yu-Liang, 2-night trip
10/10 Exceptional
4 January 2025
Staff are kindness and helpful.
Hin yiu James
Hin yiu James, 1-night trip
10/10 Exceptional
23 September 2024
An excellent property with lovely people working there!
Mark
Mark, 2-night trip
10/10 Exceptional
24 January 2025
Great!!!
Verified traveller
2-night trip
10/10 Exceptional
7 April 2024
Awesome stay
Great hotel! Everything was clean and comfortable, will come back again.
Yu Ting
Yu Ting, 1-night trip
10/10 Exceptional
25 November 2023
Very nice hotel, will definitely book again.
Matthias
Matthias, 1-night trip
10/10 Exceptional
25 May 2024
The hotel staffs are very nice and really try their best to make your stay comfortable.
Chiu Yi
Chiu Yi, 1-night trip
8/10 Very good
20 February 2024
Very convenient to railway station and restaurants.
Karen
8/10 Very good
24 March 2024
The staff is very kind and the room is very comfortable, I will come again
Alky
Alky, 1-night trip
10/10 Exceptional
4 December 2023
The rooms are great and staff are extremely helpful and friendly. The ramen store onsite serves great food too.
Jade
Jade, 2-night trip
10/10 Exceptional
10 November 2023
comfortable, convenient and great dinner.
TEZEN
TEZEN, 1-night trip
10/10 Exceptional
16 September 2024
Very good
Meiling
Meiling, 1-night trip
10/10 Exceptional
18 May 2024
Wonderful service!
Kai
Kai, 1-night trip
10/10 Exceptional
3 January 2024
Beautiful room, love the deep hot bathtub with the view.
Very quiet area, good for stop by to rejuvenate and move on.
Annie
Annie, 1-night trip
10/10 Exceptional
18 June 2024
comfy
Edward
Edward, 1-night trip
10/10 Exceptional
25 November 2023
Everything nice
Man Kar Jess
Man Kar Jess, 2-night trip
10/10 Exceptional
7 April 2024
Very good!
Wai Kit
Wai Kit, 3-night trip
10/10 Exceptional
10 November 2023
More business than resort. Staffs are polite and helpful. Quiet and relax.
TC
TC, 4-night trip
10/10 Exceptional
13 March 2024
The only regret is the selection of the breakfast.
They should prepare some American breakfast such as Pancakes, Omlette and Bacon.
Hirofumi
Hirofumi, 2-night trip
10/10 Exceptional
4 April 2024
Safe and comfortable stay
It was an overall pleasant stay. Location was excellent as it was just a few minutes walk from Jiaoxi train station. The Japanese style hotel room was spacious and clean, with a private bath tub. The semibuffet breakfast was decent. We experienced the Hualien earthquake just before check-out. The staff members remained professional and helpful, addressed to our needs patiently although we could feel their anxiety which is very reasonable.
Verified traveller
2-night trip
10/10 Exceptional
28 March 2024
Good
Han
Han, 2-night trip
8/10 Very good
3 June 2024
Air-conditioning needs adjustment. The air outlet points directly at the bed and can make people uncomfortable while sleeping.
The room looks directly at another hotel which blocks view to the water.
Paul
Paul, 2-night trip
6/10 Good
5 January 2024
Ok but few things
The bathroom is still using small bottle of single use shampoo conditioner and bath foam. Not only is it not environmentally friendly, it also doesnt make sense since it is a onsen hotel and customers are expected to take bath multiple times, it is troublesome to ask for replenishment
the common onsen on the 2nd floor is quite uninspiring and
Room is quiet with good enough sound insulation