In the heart of Downtown Cuenca, Selina Cuenca offers a vibrant retreat. Unwind on the rooftop terrace, explore local stories in the library, or connect with fellow travelers at the bar.
Reviews
8.28.2 out of 10
Very good
Popular amenities
Bar
Non-smoking
24/7 front desk
Free WiFi
Restaurant
Main amenities (12)
Daily housekeeping
Restaurants and bar/lounge
Rooftop terrace
Breakfast available
Business centre
Terrace
24-hour front desk
Library
Microwave in a common area
Fridge in a common area
Multilingual staff
Luggage storage
Room options
Available filters for rooms
Showing 13 of 13 rooms
View all photos for Unique Room
Unique Room
10.010.0 out of 10
Exceptional
1 review
(1 review)
Highlights
Separate bedroom
Private bathroom
Daily housekeeping
30 sq m
Sleeps 2
1 Queen Bed
View all photos for Standard Room
Standard Room
10.010.0 out of 10
Exceptional
1 review
(1 review)
Highlights
Separate bedroom
Private bathroom
Daily housekeeping
Wardrobe
21 sq m
Sleeps 2
1 Double Bed
View all photos for Standard Twin Room
Standard Twin Room
Highlights
Separate bedroom
Private bathroom
Daily housekeeping
15 sq m
Sleeps 2
2 Twin Beds
View all photos for Small Room Shared Bathroom
Small Room Shared Bathroom
Highlights
Separate bedroom
Daily housekeeping
Sleeps 2
1 Double Bed
View all photos for Deluxe Room
Deluxe Room
Highlights
Separate bedroom
Private bathroom
Daily housekeeping
25 sq m
Sleeps 2
1 Queen Bed
View all photos for Family Room
Family Room
Highlights
Separate bedroom
Private bathroom
Daily housekeeping
Wardrobe
15 sq m
Sleeps 4
4 Twin Beds
View all photos for Double Room Superior
Double Room Superior
22 sq m
Sleeps 2
View all photos for Triple Room Standard
Triple Room Standard
22 sq m
Sleeps 3
View all photos for Double Room Economy
Double Room Economy
6 sq m
Sleeps 2
View all photos for Double Room Standard
Double Room Standard
13 sq m
Sleeps 2
View all photos for Room Standard
Room Standard
22 sq m
Sleeps 2
View all photos for Suite Superior
Suite Superior
24 sq m
Sleeps 2
View all photos for Quadruple Room Standard
Quadruple Room Standard
22 sq m
Sleeps 4
Sign in to view eligible discounts and perks. More rewards for more adventures!
Calle Larga 7-93 y Luis Cordero, Calle Larga, Cuenca, Cuenca
What's nearby
Río Tomebamba & Calle Larga - 3 min walk - 0.3 km
Calderon Park - 5 min walk - 0.5 km
New Cathedral of Cuenca - 7 min walk - 0.6 km
Alejandro Serrano Aguilar Stadium - 9 min walk - 0.8 km
Mall del Rio - 3 min drive - 2.3 km
Getting around
Cuenca (CUE-Mariscal Lamar) - 12 min drive
Guayaquil (GYE-Jose Joaquin de Olmedo Intl.) - 80 miles/128.7 km
14n - Antonio Borrero Station - 9 min walk
Luis Cordero (Hermano Miguel) Station - 9 min walk
Gaspar Sangurima Tram Station - 15 min walk
Terminal Terrestre Station - 26 min walk
Unidad Nacional Tram Station - 27 min walk
Restaurants
Sunrise Cafe - 2 min walk
Chiplote - 1 min walk
El Mercado Cuenca - 1 min walk
Dubai - 1 min walk
Bumba - 3 min walk
About this property
Socialtel Cuenca
Take in the views from the rooftop terrace when you stay at Socialtel Cuenca. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Public transportation is close by: Gaspar Sangurima Tram Station is only 15 minutes on foot.
Languages
English, French, German, Portuguese, Spanish
At a glance
DONE
Hotel size
67 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No on-site parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7:30 AM–10:30 AM
Restaurant
Bar/lounge
Shared microwave
Shared fridge
Travelling with children
Children stay for free (see details)
What to do
Yoga classes
Hiking/biking trails nearby
Working away
Business centre
Services
24-hour front desk
Tour/ticket assistance
Luggage storage
Multilingual staff
Facilities
Rooftop terrace
Library
Lockers available
Outdoor entertainment area
Room amenities
Sleep well
Bed sheets provided
Freshen up
Shower only
Towels
Stay connected
Free WiFi
More
Daily housekeeping
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be exempt from value-added tax (15%).
Optional extras
Full breakfast is offered for an extra charge of approximately USD 4 to 5 for adults and USD 4 to 5 for children
Policies
This property does not have lifts.
This property accepts credit cards, debit cards and cash.
Does Socialtel Cuenca offer free cancellation for a full refund?
Yes, Socialtel Cuenca does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Socialtel Cuenca?
Sorry, pets aren't allowed.
Is parking offered on site at Socialtel Cuenca?
Sorry, there's no on-site parking at Socialtel Cuenca.
What are the check-in and check-out times at Socialtel Cuenca?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11 AM. Contactless social distancing and check-out are available.
What is there to do at Socialtel Cuenca and nearby?
Have fun during the warmer months with activities nearby such as hiking. Additional recreation on-site includes yoga.
Are there restaurants at or near Socialtel Cuenca?
Yes, there's an on-site restaurant.
What's the area around Socialtel Cuenca like?
Socialtel Cuenca is a short 9-minute walk from 14n - Antonio Borrero Station and 3 minutes' walk from Río Tomebamba & Calle Larga.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Socialtel Cuenca Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.6/10
Staff & service
7.8/10
Amenities
8.2/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Excellent
30 Jul 2024
Great location and super friendly staff!
Maria
Maria, 1-night trip
10/10 Excellent
17 Nov 2024
Clean and quiet ...
Silvio
Silvio, 4-night trip
10/10 Excellent
21 Apr 2024
Second time here. Wonderful.
David
David, 3-night trip
6/10 Okay
24 Feb 2025
I liked my spacious room. I liked the view from my room. It was very noisy… Especially Thursday through Sunday. I tried to get breakfast on one morning. They were supposed to open at 7:30 AM. I was unable to get a cup of coffee at that time and it was close to 8 AM before they had breakfast ready. Due to time constraints, I left before I was able to have breakfast.
Michelle
Michelle, 7-night trip
8/10 Good
5 Nov 2023
Good
Reception service is great and helpful. Decent breakfast. Prepare waiting 10 minutes for hot water shower and noise music until 3am.
Siu Shan
Siu Shan, 1-night trip
6/10 Okay
6 Aug 2022
I was charged more than Expedia promised. My room was overlooking a very busy street and three of the eight nights incredibly loud music from a club blared into my room until 3 am. The staff was mostly friendly but Spanish is a necessity. I loved the room, bed was very comfortable, and the deck overlooking the Rio Tomabamba was my favorite place in the City.
David
David, 8-night trip
4/10 Poor
27 Aug 2022
I liked the breakfast and the hotel is in an area of bars, karaoke bars, discos impossible to rest, only one day they cleaned the room, every time you walked the floor sounded... I asked for a room change but it was not possible...
Giovanna
Giovanna, 3-night trip
10/10 Excellent
2 Feb 2025
DIANA
DIANA, 2-night trip
10/10 Excellent
26 Nov 2024
Fue una buena experiencia, me encanto la estructura y que contaba con varios espacios.
Patricio
Patricio, 1-night trip
6/10 Okay
14 Nov 2024
.
Marcia
Marcia, 2-night trip
8/10 Good
5 Nov 2024
Ruido y falta de agua caliente
Excelente personal
Diana
Diana, 3-night trip
10/10 Excellent
23 Oct 2024
Todo muy bien
David
David, 1-night trip
10/10 Excellent
16 Jul 2024
Me gustó mucho las instalaciones! Sin dudarlo volvería 😃
kaely
kaely, 1-night trip
4/10 Poor
12 May 2024
Stephanie
Stephanie, 1-night trip
10/10 Excellent
28 Feb 2024
One of the BEST hotels in cuenca
Our stay was great! We always come back to selinas everytime we travel to cuenca.
Luke
Luke, 3-night trip
4/10 Poor
5 Jan 2024
Habitaciones sin ventilación externa
La habitación que nos asignaron no tenia ventilación, la ventana era interna hacia un corredor, si eso se especificaba en la reserva, no la hubiera adquirido. El ventilador del baño tampoco funcionaba. El personal amable, pero no pudo solucionar mi pedido de cambio de habitación. Todo esto contrasta con lo agradable que es el desayuno en el rooftop con vista al río. El edificio es muy antiguo, se escucha a las personas caminar y hablar en las habitaciones contiguas y superiores. El último día una cucaracha apareció en el baño.
FRANCISCO
FRANCISCO, 3-night trip
10/10 Excellent
26 Nov 2023
Execelente atención
Diana
Diana, 1-night trip
10/10 Excellent
25 Nov 2023
ALisa
ALisa, 7-night trip
10/10 Excellent
13 Nov 2023
Karen
Karen, 2-night trip
10/10 Excellent
24 Oct 2023
Excelente servicio, muy amables, confortable, regresaría me encontró la experiencia en Selina
Sofía
Sofía, 1-night trip
8/10 Good
21 Oct 2023
Paulina
Paulina, 1-night trip
10/10 Excellent
14 Oct 2023
Nayeli
Nayeli, 2-night trip
4/10 Poor
14 Oct 2023
El desayuno no acorde a lo ofrecido. Alimentos guardados de baja calidad.
Edison
Edison, 4-night trip
4/10 Poor
12 Oct 2023
Todo empezó con la reserva al llegar al sitio era algo distinto a lo que me esperaba, una habitación con baño compartido por cuanto debí pagar un extra por tener un baño privado, se suponía que mi habitación sería con vista al rio pero eso tampoco fue así, al día siguiente por la mañana me pedían que abandone la habitación por cuanto “la reserva se cumplía” después de exponer y evidenciar que mi reserva era por días salimos a caminar para pasar el mal rato y como si fuera poco al regreso la habitación no le habían hecho el aseo. Es paradójico pensar que el sitio donde llegas a “descansar” cause tantas malestares juntos.