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Sanctuary Hotel

3.5 star property
Mandalay hotel with 2 restaurants and bar/lounge

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sanctuary Hotel

Aerial view
Balcony
Exterior
Property grounds
Balcony

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Airport transfer
  • Air conditioning
  • Free parking
  • Free WiFi
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Rooftop terrace
  • Free babysitting
  • Room service
  • Coffee shop/cafe
  • 24-hour business centre
  • Business centre
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning

Feel at home (6)

  • Babysitting (free)
  • Private bathroom
  • Separate dining area
  • Television
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

Deluxe Twin Room

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Flat-screen TV
Premium bedding
Ceiling fan
  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room

Premium bedding, minibar, in-room safe, desk

Deluxe Double Room

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Flat-screen TV
Premium bedding
Ceiling fan
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Superior Twin Room, Private Bathroom, City View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Flat-screen TV
Premium bedding
Ceiling fan
  • 19 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Superior Double Room, Private Bathroom, City View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Flat-screen TV
Premium bedding
Ceiling fan
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Flat-screen TV
Premium bedding
Ceiling fan
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
78th, between 36-37, Maharaungmyae Township, Mandalay, 11111

What's nearby

  • Yadanarpon Diamond Plaza - 7 min walk
  • Jade Market - 2 min drive
  • Mahamuni Buddha Temple - 3 min drive
  • Mandalay Palace - 4 min drive
  • Mandalay Hill - 8 min drive

Getting around

  • Mandalay (MDL-Mandalay Intl.) - 44 min drive
  • Mandalay Central Railway Station - 13 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Karaweik Cafe - ‬8 min walk
  • ‪Nova Coffee - ‬5 min walk
  • ‪Shwe Muse Shan Noodle - ‬16 min walk
  • ‪Shwe Pyi Moe Cafe - ‬13 min walk
  • ‪Mandalay Restaurant - ‬2 min walk

About this property

Sanctuary Hotel

Take in the views from the rooftop terrace when you stay at Sanctuary Hotel. You can relax with a drink at the bar/lounge, and the 2 restaurants are nice spots to grab a bite to eat.

Languages

English

At a glance

DONE

Hotel size

    • 35 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children may not be eligible for complimentary breakfast
    • No cots (infant beds)
    • Free babysitting
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
    • On-site parking is limited
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Free babysitting

Working away

  • 24-hour business centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Electric kettle
  • Slippers

Sleep well

  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Fireplace
  • Separate dining area

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

On-site venue – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 15 per vehicle

Policies

Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards.

Also known as

Sanctuary Hotel Hotel
Sanctuary Hotel Mandalay
Sanctuary Hotel Hotel Mandalay

Frequently asked questions

Does Sanctuary Hotel offer free cancellation for a full refund?
Yes, Sanctuary Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Sanctuary Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Sanctuary Hotel?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Sanctuary Hotel?
Yes, an airport shuttle is available. The charge is USD 15 per vehicle.
What are the check-in and check-out times at Sanctuary Hotel?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is noon. Contactless check-out is available.
Are there restaurants at or near Sanctuary Hotel?
Yes, there are 2 on-site restaurants, featuring local and international cuisine.
What's the area around Sanctuary Hotel like?
Sanctuary Hotel is in the heart of Mandalay, a short 7-minute walk from Yadanarpon Diamond Plaza.

Sanctuary Hotel Reviews

Reviews

8.6

Excellent

8.6/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Exceptional

Good Stay
Good locations, close to famous gold leaf workshops, close walk to the train station. Hotel is very new rooms in good condition, cool roof top bar with puppet show. Good food.
Jonathan, 2-night trip with friends
Verified Hotels.com guest review

2/10 Poor

We didn’t stay as condition unacceptable. Smelly room, dirty towels, gaps around window, very noisy.
3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Very accommodating staff and nice clean rooms. Location is not close to main attractions but not far either.
Mini, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Central for visiting most sites. Near to Station.
Loved this hotel. Easy to get to from the airport and a great welcome from the reception staff. Arrived slightly early so room was not ready for occupation. Supplied with cold fruit juice while we waited. Room was spacious clean with a great bathroom and real comfy bed. Housekeeping is superb clean towels everyday bed made up and room made spotless. The breakfast and staff in restaurant were terrific. Thoroughly enjoyed our stay here. Highly recommended.
M C, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great Hotel. Staff is really friendly and helpful. Good location. Drinks and food are a little expensive, priced in US dollars, but breakfast is included and it's really good!
CasandraG, 2-night romance trip
Verified Expedia guest review

2/10 Poor

Advise not to stay here
No hot water, the air conditioning can't be turned on until some time after you come in and turns off sporadically, and the staff aren't trustworthy. Also as the other reviews say it's quite loud. Linens don't appear clean. Bathroom not as in the pictures but more like a wet room, no water pressure maybe because there's no hot water and nowhere to put anything. More like a 1* hotel.
Lukshmi, 1-night trip
Verified Hotels.com guest review

6/10 Good

Nearby noise can cause insomnia
People who like to sleep quietly and comfortably, it is best not to come to this hotel.
15-night business trip
Verified Hotels.com guest review

8/10 Very good

Room was nice. Bathroom was very well stocked with items Sochi as a shaver and sewing kit. Fridge was roomy and bed was comfortable. However, ‘complimentary’ items such as the mini bar could cost as much as 2500 Kt depending on what you drank.
2-night family trip
Verified Expedia guest review

6/10 Good

1-night trip
Verified Expedia guest review

8/10 Very good

Good option for Mandalay
Great service, nice and clean rooms. I did not like the fact there is a metal layer in front of windows. Could have a better breakfast.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Whenever I come to Mandalay I stay here. Perfect place. Clean room ,kind staff, good food.
2-night family trip
Verified Expedia guest review

8/10 Very good

Small clean a d convenient, but on a main road so a little noisey
1-night family trip
Verified Expedia guest review

8/10 Very good

Close to town,but a bit noisey,plus it was the water festival
1-night trip
Verified Expedia guest review

8/10 Very good

So so
I was transferred to your hotel not caude of my will, and the one I booked suppose to have the bathtub. In Sanctuary I did not find it. Plus the room smell was horrible, dont know where it comes from, but the sheets and towels were clean
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

Cool hotel, nice staff ready to please, free bike rental, a bit noisy because near busy road, but centrally located
2-night trip
Verified Expedia guest review

10/10 Exceptional

Peter, 4-night romance trip
Verified Hotels.com guest review

6/10 Good

2-night romance trip
Verified Hotels.com guest review

8/10 Very good

Nice hotel but could be better
We had two stays in this hotel, either side of a trip to Bagan. The room we booked was a suite, it was comfortable and clean. However the room was at the front of the hotel and there was traffic noise all the time, especially from people using their horns, which drivers in Mandalay do a lot. There was also a problem with general noise as all the windows seemed to be ill fitting with gaps between window and frames. The suite was on the first floor, on our second stay we did ask for a room higher up but were told this was not possible. We also noticed a bad drain smell a few times. We ate in the restaurant a few evenings, however the food was bland and uninspiring, there was also a cultural puppet show which appeared to be on most nights. It was nice on there first night but after that not so much as it was the same show. Staff in the restaurant were very polite and friendly however refused to take any dollar notes that were marked or old.
Tanya, 2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Value for money
Hotel : Cheap, clean, comfortable, friendly & helpful service, fast wifi Location : Quite noisy (honk) as the hotel is on the main road and next to the junction, not far from the big mall (But nothing much at the mall) Food : Verities, tasty
Verified Hotels.com guest review

10/10 Exceptional

Good staff and good amenities
This is a very good choice in Mandalay, though location is a bit far from the Mandalay hill area, the good service and friendly staff are paid off. The hotel generally has good amenities that you have all that you need. The staff is super helpful, we can get rid of problem to arrange transportation for sightseeing, all you need to do is just ask the staff, they are very quick response and helpful. The breakfast is standard, can’t complain more at this budget price. Would love to stay in this hotel again
Verified Hotels.com guest review

10/10 Exceptional

Outstanding service
Staff are super friendly and helpful, we didn’t need to spend too much effort to arrange transportation or tour as the receptionist is amazing to arrange that, all we need is to ask for help only! Breakfast has various choices from salad, Asian food and eggs/toast. The waitress are very well service every morning. The hotel’s amenities are also up to standard. Overall this is a very good choice for tourist or business travellers.
Verified Hotels.com guest review

10/10 Exceptional

Priscilla, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

best value for money
we stayed here twice and every time we extended our stay. brand new hotel so everything is very clean. we loved the hot shower and dining in the restaurant on the rooftop serving great meals for very reasonable price
1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

we enjoyed our stay
the room was small, but clean. hot shower and water pressure was good too (check if the boiler is switched on).
Verified Hotels.com guest review