Step into the upscale Hotel da Baixa, where modern comfort and historic charm blend seamlessly. Enjoy a delicious meal at Sebastião, unwind in the library or with a drink at the bar. With helpful staff, proximity to shopping and free in-room WiFi your stay is sure to be memorable.
VIP Access
Reviews
9.89.8 out of 10
Exceptional
Popular amenities
24/7 front desk
Connecting rooms available
Bar
Parking available
Laundry facilities
Main amenities (12)
Daily housekeeping
Restaurants and bar/lounge
Breakfast available
Valet parking
Self parking
Room service
Babysitting
Business centre
Airport shuttle
24-hour front desk
Library
Computer station
Feel at home (6)
Babysitting (surcharge)
Connecting/adjoining rooms available
Private bathroom
Television
Daily housekeeping
Laundry facilities
Room options
Available filters for rooms
Showing 6 of 6 rooms
View all photos for Classic Double or Twin Room
Classic Double or Twin Room
9.69.6 out of 10
Exceptional
38 reviews
(38 reviews)
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
20 sq m
Sleeps 2
1 Queen Bed OR 2 Twin Beds
View all photos for Junior Room, Courtyard View
Junior Room, Courtyard View
9.29.2 out of 10
Wonderful
29 reviews
(29 reviews)
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
15 sq m
1 bedroom
Sleeps 2
1 Queen Bed
View all photos for Classic Double or Twin Room, City View
Classic Double or Twin Room, City View
9.69.6 out of 10
Exceptional
4 reviews
(4 reviews)
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
20 sq m
City view
Sleeps 3
1 Double Bed OR 2 Twin Beds
View all photos for Deluxe Double or Twin Room, City View
Deluxe Double or Twin Room, City View
9.69.6 out of 10
Exceptional
17 reviews
(17 reviews)
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
26 sq m
City view
Sleeps 3
1 King Bed OR 2 Twin Beds
View all photos for Premium Double or Twin Room, City View
Premium Double or Twin Room, City View
9.29.2 out of 10
Wonderful
5 reviews
(5 reviews)
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
30 sq m
City view
Sleeps 3
1 King Bed OR 2 Twin Beds
View all photos for Family Room, Connecting Rooms, City View
Family Room, Connecting Rooms, City View
10.010.0 out of 10
Exceptional
4 reviews
(4 reviews)
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
45 sq m
City view
Sleeps 5
2 Queen Beds and 1 Twin Trundle Bed OR 1 Queen Bed, 2 Twin Beds and 1 Twin Trundle Bed
When you stay at Hotel da Baixa, you'll be in a fantastic location, only a five-minute walk from Rossio Square and Santa Justa Elevator. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Also, Avenida da Liberdade and Commerce Square are within a short 10-minute walk. The helpful staff and overall property condition get great marks from fellow travellers. Public transportation is only a short walk: Praça da Figueira Stop is 2 minutes and Rossio Station (Green) is 4 minutes.
Languages
English, French, Portuguese, Spanish
At a glance
DONE
Hotel size
66 rooms
Arranged over 5 floors
DONE
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Babysitting*
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
On-site self-parking (EUR 40 per day)
Secured covered on-site valet parking (EUR 40 per day)
DONE
Transfers
Airport shuttle on request (available 24 hours a day)*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli
Travelling with children
Babysitting (surcharge)
Working away
Business centre
Meeting room
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
3 buildings/towers
Built in 2018
Safe-deposit box at front desk
Library
Television in common areas
Banquet hall
Accessibility
Lift
Wheelchair-accessible registration desk
Room amenities
Be entertained
43-inch Smart TV
Digital TV channels
Home comfort
Air conditioning (climate-controlled)
Stocked minibar (select free items)
Espresso maker
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Soundproofed rooms
Premium bedding
Pillow-top mattress
Freshen up
Private bathroom
Shower only
Designer toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Desk chair
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Special features
Dining
Sebastião – On-site restaurant.
Sebastião – On-site bar. Open daily.
Fees & policies
Refundable deposits
Deposit: EUR 200.00 per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 25 for adults and EUR 15 for children
Airport shuttle service is offered for an extra charge of EUR 50 per vehicle (one-way. Maximum occupancy 2)
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for EUR 100.0 per day
Parking
Self-parking costs EUR 40 per day
Covered valet parking costs EUR 40 per day
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a smoke detector on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
Cashless transactions are available.
State tax ID – 510901352
Property Registration Number 8309
Also known as
Hotel da Baixa Hotel
Hotel da Baixa Lisbon
Hotel da Baixa Hotel Lisbon
Frequently asked questions
Does Hotel da Baixa offer free cancellation for a full refund?
Yes, Hotel da Baixa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel da Baixa?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel da Baixa?
Yes. Self-parking costs EUR 40 per day. Valet parking costs EUR 40 per day.
Is an airport shuttle service offered by Hotel da Baixa?
Yes, an airport shuttle is available. The charge is EUR 50 per vehicle one-way.
What are the check-in and check-out times at Hotel da Baixa?
Check-in start time: 4:00 PM; check-in end time: anytime. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Hotel da Baixa?
No, this hotel doesn't have a casino, but Lisbon Casino (9-min drive) is nearby.
Are there restaurants at or near Hotel da Baixa?
Yes, there's an on-site restaurant, Sebastião.
What's the area around Hotel da Baixa like?
Hotel da Baixa is a short 2-minute walk from Praça da Figueira Stop and 3 minutes' walk from Rossio Square. Travellers love the hotel's prime location.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Hotel da Baixa Reviews
Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.8/10
Staff & service
9.4/10
Amenities
9.8/10
Property conditions & facilities
9.6/10
Eco-friendliness
Popular mentions
Service staff
Location
Room
Breakfast
Restaurant
Bed
Bar
View
Bathroom
Shower
What guests liked
Breakfast was consistently described as excellent, with a great variety of options, including an omelette station and fresh quality food items. (91 reviews)
Airport transfers were efficient and convenient. (4 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Excellent
12 Aug 2025
The room was beautiful, the staff fantastic, and location was perfect!
Lisa
Lisa, 3-night trip
10/10 Excellent
5 Aug 2025
Wonderful hotel, with super kind hosts.
Sophia
Sophia, 2-night trip
10/10 Excellent
2 Aug 2025
Great service and location.
Irwin
Irwin, 2-night trip
10/10 Excellent
28 Jul 2025
Excellent stay, with convenient location to activities, sughts and dinner options. Staff was very friendly and helpful.
Troy
Troy, 2-night trip
10/10 Excellent
25 Jul 2025
Excellent location in downtown, on a quiet street, walkable to multiple attractions
Jorge
Jorge, 4-night trip
10/10 Excellent
28 Jun 2025
Excellent location, staff and the room decor was lovely. Would definitely stay again!
Paula
Paula, 1-night trip
10/10 Excellent
23 Jul 2025
Staff was very friendly
Bridget
Bridget, 1-night trip
10/10 Excellent
12 Jul 2025
A great hotel right in the middle of desirable Baixa neighborhood. Great staff- modern clean rooms. We had a great stay!
Katherine
Katherine, 3-night trip
10/10 Excellent
3 Aug 2025
The hotel staff were all very friendly and accommodating. The room we stayed in was clean and comfortable and had a nice balcony that looked out on the street. I would definitely recommend this hotel
Mark
Mark, 4-night trip
10/10 Excellent
19 Jul 2025
This is a lovely hotel in a great area that is close to a lot of sites, shopping and food options. The breakfast was great! All staff were very helpful.
Cynthia
Cynthia, 3-night trip
10/10 Excellent
11 Aug 2025
Great service. Staff are genuinely happy at work,
Richard
Richard, 4-night trip
10/10 Excellent
2 Jul 2025
Excellent hotel, lovely staff, excellent beds and fab service x 4th time the re
Lucinda
Lucinda, 1-night trip
10/10 Excellent
25 Jun 2025
Excellent location with lots of restaurants and shop around. The staff was welcoming and the room was beautiful!
Kristin
Kristin, 3-night trip
10/10 Excellent
5 Jul 2025
The front desk was extremely helpful and provided amazing recs
wendy
wendy, 3-night trip
10/10 Excellent
9 Aug 2025
The service was amazing, everyone is very polite and ready to help with anything, Also the area is amazing would definitely recommend to everyone. Till next year
cecilia
cecilia, 4-night trip
10/10 Excellent
12 Jun 2025
We travelled to several cities in Portugal and this hotel was the best in our entire trip so far.
Navid
Navid, 3-night trip
10/10 Excellent
16 Jul 2025
Great location. Nice free walking tour of the city. The breakfast was lovely, with plenty of options! The free water everywhere was nice! Very reasonable price for all of the extras! Would definitely recommend!
MELINDA
MELINDA, 2-night trip
10/10 Excellent
5 Jul 2025
From the moment we were greeted to park our vehicle to the moment we checked out we were treated like VIP. Staff is amazing, hotel itself is gorgeous and in a great location. Had the breakfast, lots of variety and amazing coffee. We will definitely be back!
Cristina
Cristina, 1-night trip
10/10 Excellent
12 Jul 2025
Welcoming and friendly staff. They went out of their way to make us comfortable and accommodate our family.
Timothy
Timothy, 2-night trip
10/10 Excellent
6 Jul 2025
Wonderful stay at a beautiful boutique hotel in the historic center of Lisbon. Great service, great food, close to many sights. Don’t miss the free walking tour led by Pedro. It was a highlight of my stay - informative and passionate. Can’t recommend enough - look forward to staying here again!
Maria
Maria, 3-night trip
10/10 Excellent
23 Jun 2025
Very nice staff. Complimentary breakfast is amazing
Jean
Jean, 5-night trip
10/10 Excellent
27 May 2025
Great location, very well located
martin
martin, 2-night trip
10/10 Excellent
26 Jun 2025
Excellent from every standpoint. Highlight of all my stays in Portugal this summer!
Paula
Paula, 2-night trip
10/10 Excellent
26 Apr 2025
Great room - top location and friendly staff
Richard
Richard, 3-night trip
10/10 Excellent
11 May 2025
Would highly recommend this hotel. Clean people very friendly and the local was excellent.