Stayed at Pingvinhotellet 1 night only having arrived at Tromso airport at 19:30. No airport bus on a Saturday or Sunday to the location/area of hotel. Caught taxi 210NOK, bus fare is 100NOK each so the taxi was a good. Taxi dropped us in basement service area. Pressed a buzzer & someone from reception let us into the hotel. Check in was easy, small shop next to reception, & an island where we purchased baguettes.
Room smallish and basic, spotlessly clean, no tea/coffee making. Two comfortable single beds.
Breakfast on the floor below reception & was excellent
I left to collect rental car from airport. returned to the hotel, eventually. No clear pick up/drop off area & exit from reception is long walk to a road with no clear parking. If there is a sign indicating that it was Pingvinhotellet then I couldn't see it. Check Google Maps before you go so that you know what the hotel looks like. I parked in a service yard having driven past signs that (I think) said taxi and buses only. I assume this is why the taxi dropped us in the basement area.
The hotel not close to the City Centre we've been to Tromso before & used the hotel as an overnighter. If you wanted to sightsee in Tromso I don't think I would recommend it. You are 4 or 5 Km travel from centre area.
No problem with hotel but some signs would be nice, seems to built into the same area as a hospital & I felt I was driving around a hospital looking for an entrance to a building I could see but couldn't find.