Tokyu Stay Kyoto Sanjo-Karasuma offers a great location, putting you within a 15-minute walk of Nishiki Market and Kawaramachi Street. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. Also, Nijō Castle and Heian Shrine are a short five-minute drive away. Fellow travellers like that it's only a short walk to public transportation: Karasuma Oike Station is 3 minutes away and Marutamachi Station is 9 minutes.
Languages
Chinese (Mandarin), English, Japanese, Korean
At a glance
Hotel size
182 rooms
Arranged over 9 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 3 AM
Minimum check-in age – 18
Check-out time is 11 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
Parking
No on-site parking
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–9:30 AM
Restaurant
Bar/lounge
Water dispenser
Travelling with children
Bed rails
What to do
Bike rentals nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Facilities
2 buildings/towers
Safe-deposit box at front desk
Accessibility
Lift
Wheelchair-accessible
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible lounge
Raised toilet seat
Low-height worktop and sink
Grab bar near toilet
Bathroom emergency pull cord
Well-lit path to entrance
Room amenities
Be entertained
Flat-screen television
Digital TV channels
Home comfort
Air conditioning and heating
Electric kettle
Slippers
Iron/ironing board (on request)
All-in-one washer and dryer
Sleep well
Blackout curtains
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Bidet
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe
Special features
Dining
京都ことこと 烏丸御池店 – On-site restaurant.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 200–1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 1530 per person
Housekeeping is offered for an extra charge
Policies
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing that there's a security system and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Tokyu Stay Kyoto Sanjo Karasuma
Tokyu Stay Kyoto Sanjo-Karasuma Hotel
Tokyu Stay Kyoto Sanjo-Karasuma Kyoto
Tokyu Stay Kyoto Sanjo-Karasuma Hotel Kyoto
Tokyu Stay Kyoto Ryougaemachi Dori Sanjo Karasuma
Frequently asked questions
Are pets allowed at Tokyu Stay Kyoto Sanjo-Karasuma?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Tokyu Stay Kyoto Sanjo-Karasuma?
Sorry, there's no on-site parking at Tokyu Stay Kyoto Sanjo-Karasuma.
What are the check-in and check-out times at Tokyu Stay Kyoto Sanjo-Karasuma?
Check-in start time: 3 PM; check-in end time: 3 AM. Check-out time is 11 AM.
What is there to do at Tokyu Stay Kyoto Sanjo-Karasuma and nearby?
Have fun during the warmer months with activities nearby such as cycling.
Are there restaurants at or near Tokyu Stay Kyoto Sanjo-Karasuma?
Yes, there's an on-site restaurant, 京都ことこと 烏丸御池店.
What's the area around Tokyu Stay Kyoto Sanjo-Karasuma like?
Tokyu Stay Kyoto Sanjo-Karasuma is in Karasuma, a short 3-minute walk from Karasuma Oike Station and 10 minutes' walk from Nishiki Market.
Tokyu Stay Kyoto Sanjo-Karasuma Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
9.4/10
Amenities
9.4/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
11 December 2024
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
7 December 2024
Je le recommande!
Super hotel! Je le recommande! Propre et spacieux. Laveuse et sécheuse incluse dans la chambre, donc très pratique. À proximité des restos/ métro/ dépanneur/ épiceries/ attractions.
Navy
Navy, 4-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
3 December 2024
Great hotel w/ super clean room w/laundry machine
We stayed here as part of a longer stay in Japan. The check in process was smooth. Upon arrival, our luggage was already delivered and sent straight to our room. Front desk staff speaks pretty good English. We LOVE that the washing machine wash and heat at the same time. It's located in the room so free of service. You can use the detergent provided, but we like to use our own. You throw it in and it washed and dry on its own. Takes around 4 hours though because we have thick clothes. Maybe it would be shorter if we know how to use the machine, but we didn't ask for help. LOL. Room was super clean. Breakfast was great. Location is closed to the train station and convenience store. We love it so much we would like to stay at another Tokyu Stay at another city next time.
Tian
Tian, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
25 November 2024
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 November 2024
Christopher
Christopher, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 November 2024
Kindly service, immediate help like family, thank you very much
Hsun Laing
Hsun Laing, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
16 November 2024
Will definitely stay there again.
IVETA
IVETA, 6-night family trip
Verified Hotels.com guest review
10/10 Exceptional
23 October 2024
Yin
Yin, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 October 2024
Highly recommend for families
Highly recommend this hotel when visiting Kyoto. We were visiting Japan for the first time with our 9 month old son and the stay couldn’t have been better.
Our room had a microwave and washing machine which is super convenient when travelling with kids. Room was also quite large for Japan and the free coffee was a great bonus.
Verified traveller
7-night family trip
Verified Hotels.com guest review
8/10 Very good
21 October 2024
We love the room, the ambiance of the hotel. But unfortunately its really hard when u beed help from front desk receptionist. You need go to main wings building and the phone wasn’t connect to receptionist. They didnt check and fill up the bath soap even we already put the sign and take iut the bottle from bathroom.
Suriyanto
Suriyanto, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
11 October 2024
Clarissa
Clarissa, 4-night trip
Verified Hotels.com guest review
4/10 Fair
20 September 2024
I’m so disappointed from the condition of the Amex building so if you want to torture someone who has allergies or ocd then take them to this hotel it’s a DIRTLAND. Room was extremely filthy and when I opened the window it was a building touching the window with no no air passage so if you are claustrophobic then welcome to hell kind of situation. I’m both allergic to dust and claustrophobic so I requested to change the room but the other room was also dirty and one cupboard door fall straight on my feet while I opened it.
But the location is supereb and Nishikiomiyacho market is on walking distance other attraction are hardly 10 to 12 km away .
Gazal
Gazal, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
19 September 2024
Wai yee
Wai yee, 10-night trip
Verified Expedia guest review
8/10 Very good
18 September 2024
Chung
Chung, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 September 2024
This was a great room, staff was amazing and very helpful. Will recommend any time!
Carlos
Carlos, 6-night romance trip
Verified Expedia guest review
10/10 Exceptional
15 September 2024
Great location, great facility. Huge rooms!!
Jalen
Jalen, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
15 September 2024
Great place in an easily accessible location only a few stops from the main train station in Kyoto. Towels changed on request, but no room cleaning is different than we were used to. Free coffee and water via machines in lobby were great, along with 7/11 just a few steps from the hotel.
Jasmine
Jasmine, 5-night trip with friends
Verified Expedia guest review
10/10 Exceptional
15 September 2024
Value is great. The staff is also great, very helpful and kind.
Isaac
Isaac, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
14 September 2024
The location is very central with a 7/11 less than a minute away and access to main train/subway line. 1hr away from Universal, 1hr away from Nara, 30mins away from Fushimi Inari and similar transit times to other places. Shopping district a walkable distance and Nishiki market about 10mins walk. Hotel itself is calm and clean and well maintained. Staff always available and free coffee/iced coffee at the entrance.
Yasser
Yasser, 4-night romance trip
Verified Expedia guest review
8/10 Very good
14 September 2024
SANDRA
SANDRA, 3-night trip
Verified Expedia guest review
10/10 Exceptional
4 September 2024
Katherine
Katherine, 2-night trip
Verified Expedia guest review
10/10 Exceptional
20 August 2024
My stay with my family was excellent, very comfortable, clean and very well located near a train station and the market. I would definitely come back
Lourdes
Lourdes, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
8 August 2024
Great location!
Yumeko
Yumeko, 3-night trip
Verified Expedia guest review
10/10 Exceptional
1 August 2024
Jue
Jue, 3-night trip
Verified Expedia guest review
10/10 Exceptional
30 July 2024
The staff were all polite and helpful. Hotel and rooms were very clean and they also provided customers with daily essentials. Very well organized and considerate of travelers. I definitely recommend it.