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Casual Bilbao Serantes

1.0 star property
City centre pension, steps from Santiago Cathedral

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Photo gallery for Casual Bilbao Serantes

Street view
Property entrance
View from room
Interior entrance
Interior
In the heart of Bilbao, Casual Bilbao Serantes offers a convenient retreat with dry cleaning services and in-room WiFi. Guests appreciate express check-out, luggage storage, multilingual staff and tour assistance to make their stay seamless.

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • Laundry facilities
  • Non-smoking
  • Air conditioning
  • Free WiFi

Main amenities (11)

  • Daily housekeeping
  • Air conditioning
  • Front desk safe
  • Microwave in a common area
  • Fridge in a common area
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Cookware, dishware and utensils
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains
  • Off-site parking available

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Single Room Exterior Private Bathroom

1 bedroom, in-room safe, blackout curtains, soundproofing

Single Room Exterior Private Bathroom

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Portable fan
  • 10 sq m
  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Double Room

1 bedroom, in-room safe, blackout curtains, soundproofing

Double Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Portable fan
  • 12 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Quadruple Room

1 bedroom, in-room safe, blackout curtains, soundproofing

Quadruple Room

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Portable fan
  • 20 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Triple Room

1 bedroom, in-room safe, blackout curtains, soundproofing

Triple Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Portable fan
Separate bedroom
  • 16 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Twin Room

1 bedroom, in-room safe, blackout curtains, soundproofing

Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Portable fan
Separate bedroom
  • 12 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

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About the area

Map
Calles Somera,14, Bilbao, 48005

What's nearby

  • Ribera Market - 2 min walk - 0.2 km
  • Santiago Cathedral - 2 min walk - 0.2 km
  • Plaza Moyua - 16 min walk - 1.4 km
  • Guggenheim Museum Bilbao - 4 min drive - 1.8 km
  • San Mames Stadium - 4 min drive - 2.5 km

Getting around

  • Bilbao (BIO) - 20 min drive
  • Vitoria (VIT) - 43 min drive
  • Bilbao (YJI-Bilbao-Abando Train Station) - 10 min walk
  • Bilbao-Abando Station - 11 min walk
  • Bilbao Zabalburu Station - 13 min walk
  • Casco Viejo Station - 4 min walk
  • Ribera Tram Stop - 5 min walk
  • Arriga Tram Stop - 7 min walk

Restaurants

  • ‪Pizza Via - ‬1 min walk
  • Baster
  • Baristas‘ Club
  • ‪Bar K2 Bilbao - ‬3 min walk
  • ‪Bar Motrikes - ‬1 min walk

About this property

Casual Bilbao Serantes

Casual Bilbao Serantes puts you within a 10-minute drive of Guggenheim Museum Bilbao and San Mames Stadium. Public transportation is only a short walk: Casco Viejo Station is 4 minutes and Ribera Tram Stop is 5 minutes.

Languages

English, French, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 7 rooms

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out
    • Late check-out subject to availability

Special check-in instructions

    • There is no front desk at this property
    • Guests can access their accommodation through a private entrance
    • A virtual front desk provides assistance to guests

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Off-site parking within 1640 ft (EUR 17 per night); booking required

Other information

    • Smoke-free property
    • No stag or hen parties
LOB_HOTELS

Property amenities

Food and drink

  • Shared microwave
  • Shared fridge

Services

  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Virtual front desk

Facilities

  • Safe-deposit box at front desk
ROOM

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Portable fan
  • Electric kettle

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Fridge
  • Microwave
  • Cookware, dishes and utensils
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Local maps
MONETIZATION_ON

Fees & policies

Optional extras

  • Late checkout can be arranged for an extra charge of EUR 30 (subject to availability)

Parking

  • Parking is available nearby and costs EUR 17 per night (1640 ft away)

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay, Carte Blanche
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Casual Bilbao Serantes Bilbao
Casual Bilbao Serantes Pension
Casual Bilbao Serantes Pension Bilbao
HELP_OUTLINE

Frequently asked questions

Does Casual Bilbao Serantes offer free cancellation for a full refund?

Yes, Casual Bilbao Serantes does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Casual Bilbao Serantes?

Sorry, pets aren't allowed.

What are the check-in and check-out times at Casual Bilbao Serantes?

Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is 11 AM. Late check-out is available for a charge of EUR 30 (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.

Is there an on-site casino at Casual Bilbao Serantes?

No, this pension doesn't have a casino, but Gran Casino Bilbao (15-min walk) is nearby.

What is there to do at Casual Bilbao Serantes and nearby?

Recommended spots to visit include Ribera Market (3-min walk) and Santiago Cathedral (4-min walk), along with Church of the Sacred Heart (14-min walk) and Gran Casino Bilbao (15-min walk).

What's the area around Casual Bilbao Serantes like?

Casual Bilbao Serantes is in Bilbao City Centre, a short 4-minute walk from Casco Viejo Station and 3 minutes' walk from Bay of Biscay.

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Casual Bilbao Serantes Reviews

Reviews

7.6

Good

8.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Popular mentions

Room
Lobby
Location
Pension
Service staff

Reviews

10/10 Excellent

WE stayed at the property for one night before returning home. We found the signing in process unique but efficient. The enjoyed staying here.
Hennie, 1-night trip

8/10 Good

Comfortable Base In Casco Viejo

Located in the Casco Viejo area on a busy bar street. The hotel is reached via some steep stairs, so maybe not the best for anybody with mobility issues. The rooms are comfortable, simple but modern design, and very clean. Also, very good value for money.
Gary, 1-night trip

10/10 Excellent

Clean room and helpful staff
Fumi, 1-night trip

8/10 Good

Good customers service, access to a kitchen giving a choice to make your own meals.
Brigitte, 3-night trip

8/10 Good

Great
HUI-LIN, 2-night trip

6/10 Okay

I was under the impression that this was a hotel but it's not. No reception desk. The information on how to access the front door and room door are sent via email the day of arrival, around noon. If the guest does not have cell service outside of the USA, that's impossible to receive the information to get in your room. That was my case. A huge inconvenience that is not informed when I reserved the place. I find that it's a must to have this disclosure in order for your guests to make a well informed decision.
John, 2-night trip

4/10 Poor

Definitely no frills

The room is in a converted apartment. The floors are beyond wonky, the rooms are on the second floor with a steep staircase from hell. Due to the nature of the conversion, the walls are paper thin and you hear everything. The hallway has no fresh air supply and stinks stale. Positives: clean room, fresh and modern interior.
Guido, 1-night trip

8/10 Good

The room was nice and confortable, but the street was busy with a lot of people in bars and drinking on the street. There is no front desk, I had ti access with a cose they provide
Juan C, 1-night trip

2/10 Terrible

Not recommended.

Extremely complicated to check in, apparently needs to be done 72h in advance online, unclear where the links are, communicating mainly in spanish. No indication of it but the bathroom was shared!! Very crazy.
Leo, 1-night trip

2/10 Terrible

horrible service

Even though it states that their is a reception there is none. the reception is in the other building couple og hubdreds meters away. service is horrible i injured myself going down the stairs which are very steep. i did not find the light on the top but knew there was one in the middle, did not make it so far unfortunately and injured my knee badly and couldnt move and was in pain. infotmed the hotel about it and no one showed up at all, only received an adress to the hospital.
Dimitri, 1-night trip

4/10 Poor

This pension is in a walking only area - a 10 minute walk from the nearest parking lot. then you have to haul your luggage up a long flight of stairs. 10 minutes after booking, I realized it was inaccessible by car and tried to cancel the booking but they did not allow it. The check-in system is complicated and in the end they sent us the code, but it didn’t work until I phoned, and she activated it. I inquired about parking, but they sent the information too late. With €18 for parking this was a very expensive room with paper thin walls. I could hear everything in the next room and that was not pleasant at four in the morning. They advertised kitchen facilities, but really it was a closet off the hallway, which had a small microwave and refrigerator. No sink. I do not recommend this place.

6/10 Okay

Bon séjours

Sejour agréable. Il faut penser a isolé la fenêtre du bruit, car étanchéité c'est enlever. Lieu tres bien situé pour visiter la ville et les environs.
Boufatha, 3-night trip

10/10 Excellent

Roberto, 1-night trip

10/10 Excellent

Petter, 1-night trip

8/10 Good

B M N, 1-night trip

10/10 Excellent

Muy agradable.

Muy agradable en perfecta zona.
Francisco Javier, 1-night trip

4/10 Poor

Muy caro para lo que se ofrece

El ingreso fue muy complicado. Llegar a la habitación no fue fácil porque la escalera es prácticamente de dos pisos. El espacio para la cama matrimonial y las dos camas adicionales es muy reducido. El baño es más que pequeño. Las fotos son engañosas. La zona es inaccesible en auto, sucia y ruidosa
Nicolas, 1-night trip

10/10 Excellent

Alberto, 4-night trip

10/10 Excellent

Jennyfer, 1-night trip

10/10 Excellent

philippe, 1-night trip

4/10 Poor

Francisco, 1-night trip

2/10 Terrible

Lucie, 1-night trip

4/10 Poor

Skuffende!

Bad og toilet var på gangen hvilket der ikke var oplyst nogle steder, at det ville være. Meget larm og man kunne høre alt fra de andre værelser. Skuffende og absolut ikke pengene værd. Alt for dyrt i forhold til standarden.
Malene, 2-night trip

8/10 Good

This is a cute 5 room hostel in the old town. Great if you arrive by taxi or train. A long walk if you arrive with a car. Lots of steps. Great shared kitchen area.

10/10 Excellent

Todo muy bien
Maria Jesus, 1-night trip