Residence Hotel is a great choice for a stay in Zagreb. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, body wraps or facials. Other highlights include a bar/lounge, a sauna and a steam room. Fellow travellers love the helpful staff.
Languages
Croatian, English, German, Italian
At a glance
Hotel size
17 rooms
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: 11:30 PM
Minimum check-in age – 18
Check-out time is 11:00 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
On-site parking is limited
Free off-site parking nearby
Transfers
Airport shuttle on request (available 24 hours a day)*
Off-site
Area shuttle within 100 km*
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 7 AM–10 AM
Bar/lounge
Coffee shop
Room service (limited hours)
What to do
Shopping
Working away
Meeting room
Services
24-hour front desk
Tour/ticket assistance
Laundry facilities
Luggage storage
Facilities
Safe-deposit box at front desk
Terrace
Television in common areas
Full-service spa
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning
Minibar
Sleep well
Soundproofed rooms
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe
Special features
Spa
Residence has 3 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a steam room. The spa is open selected days.
Dining
Residence – This bar specialises in local and international cuisine and serves breakfast, lunch and dinner.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 1.59 per person, per night for adults; EUR 0.80 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.
Optional extras
Airport shuttle service is offered for an extra charge of EUR 20 per vehicle
Local area shuttle service is offered for an extra charge
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Residence Hotel Hotel
Residence Hotel Zagreb
Residence Hotel Hotel Zagreb
Frequently asked questions
Does Residence Hotel offer free cancellation for a full refund?
Yes, Residence Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Residence Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Residence Hotel?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Residence Hotel?
Yes, an airport shuttle is available. The charge is EUR 20 per vehicle.
What are the check-in and check-out times at Residence Hotel?
Check-in start time: 2 PM; check-in end time: 11:30 PM. Check-out time is 11:00 AM.
What is there to do at Residence Hotel and nearby?
Residence Hotel has a spa and a steam room.
What's the area around Residence Hotel like?
Residence Hotel is in Donja Dubrava, a short 19-minute walk from Garden Mall Zagreb.
Residence Hotel Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
8.8/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
8/10 Very good
20 October 2024
It was a good one night stay at Residence Hotel. The man at the reception area was nice and helpful. It was pretty close to a nice restaurant, nothing much else in the area. Breakfast was pretty good especially the homemade pastries and we were also able to get made to order eggs. Unfortunately when we got to breakfast they weren't replenishing much of the other stuff so we just got the leftovers.
Chris
Chris, 1-night trip
Verified Hotels.com guest review
8/10 Very good
10 October 2024
Ivo
Ivo, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
29 September 2024
Mark
Mark, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 September 2024
Night shift employee was very helpful. Gave me a lot of information.Thank you
Aleksandra
Aleksandra, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 September 2024
Martha
Martha, 1-night family trip
Verified Hotels.com guest review
6/10 Good
21 August 2024
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
18 August 2024
Good breakfast
Phasin
Phasin, 2-night business trip
Verified Expedia guest review
8/10 Very good
16 August 2024
Buen hotel, excelente desayuno, buen baño, el servicio del personal muy atentos y serviciales.
ADRIANA C
ADRIANA C, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
14 August 2024
Free parking
Wonderful breakfast
Tram to city center
Minnie
Minnie, 1-night romance trip
Verified Expedia guest review
6/10 Good
8 August 2024
Room was clean but outside was noisy.
Jaehwan
Jaehwan, 1-night trip
Verified Expedia guest review
6/10 Good
3 August 2024
Ok
Spot lights didn’t work.WC Door was inflated due to water so it couldn’t be closed. Safe didn’t work as well. Phone in the room didn’t work. Room and hotel was clean. Tv was good. Bed was good. Breakfast was ok. Air conditioning works as a charm. Its ok for one or two nights. It seems that it was a beautiful hotel at the beginning but it is obviously not being maintained well.
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
28 July 2024
Excellent.
Jianguo
Jianguo, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
27 July 2024
Good breakfast and the room is clean and easy to get around
Phasin
Phasin, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
9 July 2024
Ivana
Ivana, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 July 2024
Michael
Michael, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 July 2024
Great hotel
Great place, very very very clean, good air-conditioning, good breakfast, good people, the only thing that was a bit of a down site was that it located on the main street and it's a bit noisy,good parking, very close to the train station
Ahmad
Ahmad, 1-night trip
Verified Hotels.com guest review
8/10 Very good
30 June 2024
The staff suggested a wonderful place to eat that was minutes away.
Michael
Michael, 1-night romance trip
Verified Expedia guest review
8/10 Very good
25 June 2024
Tomas
Tomas, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
23 June 2024
Location was not great. Too far from Zagreb center.
Isabel
Isabel, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 June 2024
In the middle of city, good breakfast spread.. flexible Checkin.
Anuradha
Anuradha, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
26 May 2024
Friendly and excellent breakfast!
Wendie
Wendie, 6-night trip
Verified Expedia guest review
10/10 Exceptional
22 May 2024
Comfortable and well appointed. Great stay prior to flying out of Zagreb.
Stefanie
Stefanie, 1-night trip
Verified Expedia guest review
10/10 Exceptional
7 April 2024
Pretty cool place. Though the gym they advertise isn’t the easiest to be able to use which was the main reason we chose the property
Megan
Megan, 1-night romance trip
Verified Expedia guest review
6/10 Good
18 March 2024
Low Member staff. Very Small Breakfast. Cleaning one time in 3 days stay. Only the first day.
Emilios
Emilios, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
1 October 2023
The hotel was in a location that was convenient to everything. I loved that the tram was right in front. Jasmine was super helpful and gave us some amazing recommendations of where to go and check out. She made our stay so welcoming.