Grand Canal Suites

City centre guesthouse within walking distance of Piazzale Roma

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Canal Suites

View from room
View from property
City view
Premium bedding, down duvets, individually decorated
Lobby lounge

Reviews

7.4 out of 10

Good

Popular amenities

  • Air conditioning
    Air conditioning
  • Non-smoking
    Non-smoking
  • Free WiFi
    Free WiFi
Main amenities
  • Multilingual staff
Feel at home
  • Private bathroom
  • Television
  • Blackout curtains
  • In-room climate control (air conditioning)
  • Premium bedding
  • Soundproofed rooms
The price is HK$643
HK$980 total
includes taxes & fees
27 Nov - 28 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

Junior Suite, 1 Bedroom, Grand Canal View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
TV
Blackout curtains
Separate bedroom
  • 18 sq m
  • Canal view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, Canal View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
TV
Blackout curtains
Separate bedroom
  • 50 sq m
  • Canal view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 Bedroom

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
TV
Down duvet
Blackout curtains
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 Bedroom

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
TV
Blackout curtains
Separate bedroom
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom, Grand Canal View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchenette
Fridge
Dishwasher
  • 40 sq m
  • Canal view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 Bedroom, Grand Canal View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
TV
Down duvet
Blackout curtains
  • 15 sq m
  • Canal view
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
Sestiere Santa Croce 555, Venice, Veneto, 30135

What's nearby

  • Piazzale Roma - 3 min walk - 0.3 km
  • Grand Canal - 3 min walk - 0.3 km
  • Port of Venice - 11 min walk - 1.0 km
  • Tronchetto Waterbus Stop - 12 min walk - 1.0 km
  • Rialto Bridge - 18 min walk - 1.6 km

Getting around

  • Marco Polo Airport (VCE) - 19 min drive
  • Venice Santa Lucia Station - 6 min walk
  • Venice (XVQ-Santa Lucia Rail Station) - 6 min walk
  • Venezia Ferryport Station - 17 min walk
  • Venezia Tronchetto Station - 17 min walk

Restaurants

  • ‪Ristorante ai Scalzi - ‬4 min walk
  • ‪Filovia - ‬3 min walk
  • ‪Burger King - ‬3 min walk
  • ‪Arcicchetti Bakaro - ‬3 min walk
  • ‪Al Bacco Felice - ‬3 min walk

About this property

Grand Canal Suites

You'll be in a fantastic location at Grand Canal Suites, only a five-minute walk from Piazzale Roma and Grand Canal. Also, this guest house is 1.1 mi (1.8 km) from St. Mark's Square and 0.9 mi (1.5 km) from Rialto Bridge.

Languages

English, French, German, Italian, Spanish

At a glance

Hotel size

  • 6 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: anytime
  • Minimum check-in age – 18
  • Check-out time is 10 AM
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • There is no front desk at this property
  • Guests must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
  • Prior to arrival, you must complete online registration via a secure link
  • For more details, please contact the property using the information on the booking confirmation
  • Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
  • Guests must contact the property at least 7 days prior the arrival date to arrange check-in.
  • On certain dates of the year, visitors must pay an access fee of EUR 5 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates and request an exemption, visit cda.comune.venezia.it.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Other information

  • Smoke-free property

Property amenities

Services

  • Multilingual staff

Facilities

  • Built in 1600
  • Traditional architecture

Accessibility

  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • 32-inch TV

Home comfort

  • Air conditioning (climate-controlled) and heating

Sleep well

  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 per cent reduction applies from 1 January to 31 January.
  • A tax is imposed by the city: From 1 January to 31 January, EUR 2.80 per person, per night for adults; EUR 1.40 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February to 31 December, EUR 4.00 per person, per night for adults; EUR 2.00 per night for guests aged 10-16 years old.

Children & extra beds

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Policies

Only registered guests are allowed in the guestrooms.
This property does not have lifts.
This property accepts credit cards and debit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 027042-loc-06022 , M0270425314, 027042-loc-06022

Also known as

Grand Canal Suites Venice
Grand Canal Suites Guesthouse
Grand Canal Suites Guesthouse Venice

Frequently asked questions

Does Grand Canal Suites offer free cancellation for a full refund?
Yes, Grand Canal Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Grand Canal Suites?
Sorry, pets aren't allowed.
Is parking offered on site at Grand Canal Suites?
Sorry, there's no on-site parking at Grand Canal Suites.
What are the check-in and check-out times at Grand Canal Suites?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 10 AM. Contactless check-out is available.
Is there an on-site casino at Grand Canal Suites?
No, this guest house doesn't have a casino, but Casino of Venice (12-min walk) and Ca' Noghera Casino of Venice (20-min drive) are both nearby.
What's the area around Grand Canal Suites like?
Grand Canal Suites is located on the waterfront in Santa Croce, a short 6-minute walk from Venice Santa Lucia Station and 3 minutes' walk from Piazzale Roma.

Grand Canal Suites Reviews

Reviews

7.4

Good

8.6/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Poor

Do not stay here
Horrible place, no room cleaning service, not even a hook in the bathroom to hang your towels.you can stay in much nicer places in Venice
savas, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Burak, 2-night trip
Verified Hotels.com guest review

6/10 Good

Check-In Nightmare - Otherwise Fine
Other than check-in, great hotel. This hotel does not have a front desk - it is a coded building. We were on a cruise before staying here, so didn’t realize we needed a code to get in. We called upon arrival, and completed the necessary documents, and were told we could get the code quickly, but it took over and hour and a half and we had to call back multiple times. Also, you need WhatsApp or internet to receive and complete the necessary check-in documents. Once in, it was fine. Safe, clean room with a nice view.
1-night trip
Verified Hotels.com guest review

2/10 Poor

This is a catfish property. I felt misled with my booking. It felt like a prison on the inside, concrete walls. It was not sanitary, I could tell that they did not properly clean the carpet since there was hair, lent and other particles in the floor (pictures attached) It is very difficult to find and we could not figure out how to adjust the thermostat. There was a door that was locked in our room with a strange sign on it.
Matt, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very clean, fast WiFi and an AC that actually works, recommend
Khay, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

BOBY HEIDINAZ, 2-night trip
Verified Hotels.com guest review

2/10 Poor

When we arrived at the hotel for our two night stay there were dead and live mosquitoes on the bed, in the washroom and all around the room. We messaged them right away and all they said was to send them pictures and there was bug machine in the room! There was also a can of RAID in the closet. No wonder there was dead mosquitoes all over the room. They must have sprayed it before we arrived but didn’t bother cleaning it up. First evening we were woken up in the middle of the night by a loud dripping noise on the floor. What I found was water dripping on to the floor from the AC unit up above the ceiling. I put a garbage can underneath it to catch the water. We messaged to tell them in the morning and they asked a video of the leak and then asked us when we will be checking out. After sending pictures they said they will inform the technician. Technician never came and water dripped all night again on our last night. Our room was unit No 1 standard room with grand canal view, the room looked nothing like the pictures. It was dirty and sticky. We do not recommend this hotel unless you want to be bit by mosquitoes in your sleep.
Edward, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Was worried cause we didn’t see any staff for check in. But everything was sent via email how to check in and was sent codes to stay at the location. Very nice view of the grand canal
John, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Clean , nice but need direct comunication
Ivette, 1-night trip
Verified Expedia guest review

8/10 Very good

james, 2-night trip
Verified Hotels.com guest review

4/10 Fair

The Grand Canal Hotel is clean and conveniently located near the train station. However, our stay was disappointing. The air conditioning couldn't cool our room below 27°C, and the pre-arrival process was tedious with numerous messages, links, and a document uploads. Additionally, there is no staff on-site. Despite booking a suite, it felt more like a hostel than a hotel, with a shared common area just outside our room door. It did not meet our expectations.
Tyler, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Grand canal view was great.
Ashish, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

John, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Chantal, 2-night trip
Verified Expedia guest review

8/10 Very good

There was no elevator so I had to lug my suitcases up 3 flights of stairs.
Calvin, 2-night romance trip
Verified Expedia guest review

8/10 Very good

SAJID, 2-night trip
Verified Expedia guest review

4/10 Fair

Arrived at 4:20pm and room wasn’t ready for a 3pm check in. No checkin desk so had to wait as I carried 100lbs of luggage up the stairs and wasnt willing to do it twice. 1/2 hr later we get in the room. Paying almost $400 cdn and with the early checkout of 10am I expect my room to be ready for 3pm. Property refused any sort of compensation for this. Expedia gave me a $50 credit which is better than nothing. Price paid is solely for the view. Bed is hard, decor is very dated, pillows are not good. I couldn’t sit in the toilet properly because my legs are too long. Anyone over 6”4 will have to sit sideways which is not ideal. There is a safe in the room but it is not attached to anything and someone could put it under their arm and simply walk out. Having a can of raid in the linen closet is odd. 5 min walk from train station
kory, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Probably try find somewhere else
Ok stay. Not advertised it’s a water bed and the communication is shocking. Awful customer service experience.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay
Amazing location on canel
Heidi, 3-night trip
Verified Hotels.com guest review

6/10 Good

Not worth the money!
The common room was lovely but the room itself was cold, could not get a response on how to turn heat on. There was still garbage in the bathroom, other peoples left overs in fridge and the shower is extremely small. There is no atmosphere to the room what so ever. The safe can be picked up and carried away and the doors can easily be opened with a credit card! The only good thing ws the location and the view.
cheryl, 2-night trip
Verified Hotels.com guest review

6/10 Good

The shower was ridiculously small. There was no comfortable way to point the water, so the hand held was the only way to rinse off. The toilet had little space in front, so we had to use it sideways. There was no place to put our luggage. Music from below was louder than the TV the TV faced the wrong way with no room to turn it towards the bed. There was no maid service, no staff. The upstairs stomping was obnoxious
Susanne, 2-night family trip
Verified Expedia guest review

6/10 Good

Strategic position with a great view. The room is very basic for the price but considering it's Venice it's fair enough I guess.
Claudio, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

The check in process was not clear AT ALL. Past that it was great.
Carl, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

It was a little bit of a strange experience, but a clean room and great view! Communication all happens on the day of arrival, which was a bit worrying for planning, but it all worked out great! Only downside is no AC
Kyle, 1-night romance trip
Verified Expedia guest review

2/10 Poor

Last resort... Look elsewhere.
Difficult to find. Poor organisation prior. Google address is not correct. Spent the morning frustrated that the place wasn't where listed. No signage on door. Weird layout. Our bedroom had a door leading to the shared living. Adamant others listened to us have a good night.. Revived 3 emails a day for a week prior. Was travelling from Australia without a phone, was incredibly annoying and frustrating.
Mirko, 1-night trip
Verified Hotels.com guest review