Platinum City Serviced Apartments puts you in a great location, within a short 10-minute walk of Melbourne Central and Collins Street. Apartments feature bonuses such as washing machines, fridges and microwaves. Fellow travellers love the overall property condition. Public transportation is only a short walk: Melbourne Central Station is 3 minutes and Flagstaff Station is 4 minutes.
Languages
Chinese (Cantonese), Chinese (Mandarin), English
At a glance
Property size
34 apartments
Arranged over 41 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 10 AM
Contactless check-out
Special check-in instructions
There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (3 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Secured covered on-site self-parking (AUD 25 per day)
On-site parking is limited
Height restrictions apply for on-site parking
Off-site parking within 262 ft (AUD 25 per day); booking required; discounts available
Other information
Smoke-free property
Property amenities
Internet
Free WiFi
Parking and transport
Secured covered self parking on site (AUD 25 per day)
Limited on-site parking
Height restrictions apply for on-site parking
Off-site parking within 262 ft (AUD 25 per day); discounts available; booking required
Family friendly
Cots (infant beds): AUD 20.0 per night
Children stay for free (see details)
Kitchen
Fridge (full size)
Stovetop
Microwave
Oven
Dishwasher
Cookware/dishes/utensils
Toaster
Electric kettle
Coffee/tea maker
Bedrooms
Premium bedding
Bed sheets provided
Rollaway/extra beds: AUD 30.0 per day
Bathrooms
Bath or shower
Free toiletries
Hairdryer
Towels provided
Living spaces
Living room
Dining room
Sitting area
Entertainment
Flat-screen TV with cable service
Laundry
Washing machine
Work spaces
Desk
Climate control
Air conditioning
Heating
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible (with limits)
Wheelchair-accessible path to lift
Smoke-free property
Services and conveniences
Housekeeping (on request)
Iron/ironing board
Laptop-compatible safe
Location highlights
Near a metro station
Near a train station
In the business district
In the city centre
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
34 rooms
41 floors
1 building
Built in 2017
Fees & policies
Refundable deposits
Deposit: AUD 200.00 per stay
Children & extra beds
Cots/infant beds are available for AUD 20.0 per night
Rollaway beds are available for AUD 30.0 per day
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
Parking
Covered self-parking costs AUD 25 per day
Parking is available nearby and costs AUD 25 per day (262 ft away)
Parking height restrictions apply
Policies
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards. Cash is not accepted.
This property is professionally cleaned.
Also known as
Platinum City Serviced Apartments Melbourne
Platinum City Serviced Apartments Aparthotel
Platinum City Serviced Apartments Aparthotel Melbourne
Frequently asked questions
Does Platinum City Serviced Apartments offer free cancellation for a full refund?
Yes, Platinum City Serviced Apartments does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Platinum City Serviced Apartments?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Platinum City Serviced Apartments?
Yes. Self-parking costs AUD 25 per day. Parking spaces may be limited.
What are the check-in and check-out times at Platinum City Serviced Apartments?
Check-in start time: 2:00 PM; check-in end time: 10:00 PM. Check-out time is 10 AM. Contactless social distancing and check-out are available.
Does Platinum City Serviced Apartments have a kitchen or kitchenette?
Yes, there is a kitchen, which also includes a coffee maker, a toaster and cookware.
What's the area around Platinum City Serviced Apartments like?
Platinum City Serviced Apartments is in Melbourne Central Business District, a short 3-minute walk from Melbourne Central Station and 2 minutes' walk from Melbourne Central.
Platinum City Serviced Apartments Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.2/10
Staff & service
7.2/10
Amenities
8.0/10
Property conditions & facilities
6.0/10
Eco-friendliness
Reviews
8/10 Very good
30 November 2024
Gary
Gary, 2-night trip with friends
Verified Hotels.com guest review
8/10 Very good
4 November 2024
Verified traveller
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 September 2024
Julie-Anne
Julie-Anne, 1-night trip
Verified Wotif guest review
10/10 Exceptional
1 September 2024
Location and views are fantastic, very private and quiet for city accommodation. I will recommend it to all my friends.
Ramon
Ramon, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 July 2024
Excellent location only 100m from Melbourne Central Shopping Centre. Parking is about 100m away in a different building but only $25 a night with in/out.
Excellent communication with staff. Room was neat and tidy, well equipped and a decent size.
Dean
Dean, 2-night family trip
Verified Expedia guest review
4/10 Fair
19 July 2024
TERRAN
TERRAN, 1-night trip
Verified Wotif guest review
4/10 Fair
18 July 2024
Checkin was g great
Jeremy
Jeremy, 2-night trip with friends
Verified Expedia guest review
2/10 Poor
27 June 2024
Chris
Chris, 1-night trip
Verified Wotif guest review
6/10 Good
2 June 2024
I liked the location of this place. The owners were helpful and answered all our question regarding the booking and parking ect......
The down side was the condition and cleanliness of the property.
Susan
Susan, 1-night romance trip
Verified Expedia guest review
4/10 Fair
21 May 2024
Rooms are average no major issues.
The building is almost 40 levels high and has 2 lifts.one lift was out of order our whole stay. The other lift broke down on our first day which meant we couldn’t access our room on the 37th floor for 2 hours. With so many rooms and high floors it is not acceptable to only have 1 lift in order With other tenants telling us the second lift had broken down 3 times in recent weeks.
Sarah
Sarah, 2-night trip with friends
Verified Expedia guest review
4/10 Fair
11 May 2024
Rodney
Rodney, 2-night trip
Verified Wotif guest review
10/10 Exceptional
30 April 2024
Simon
Simon, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
22 April 2024
Charlotte
Charlotte, 2-night trip
Verified Wotif guest review
8/10 Very good
21 April 2024
Jason
Jason, 1-night trip
Verified Lastminute guest review
6/10 Good
18 March 2024
Okay place to stay
Not a bad place to stay due to the location of the property however the check in process and overall cleanliness of the property could be improved.
Patrick
Patrick, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
15 March 2024
Very nice place to stay, very quiet and secure
Jenny
Jenny, 4-night romance trip
Verified Wotif guest review
10/10 Exceptional
27 February 2024
Convenient to local restaurants in
Barbara
Barbara, 1-night family trip
Verified Lastminute guest review
8/10 Very good
25 February 2024
Location is great. Bit of a smell in the bathroom & cleaning could have had a bit more attention to detail. Otherwise it was fine
Kate
Kate, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
19 February 2024
was happy with the hotel for the price
jodi
jodi, 1-night trip
Verified Wotif guest review
2/10 Poor
29 January 2024
Florencia
Florencia, 1-night family trip
Verified Hotels.com guest review
6/10 Good
19 January 2024
Jo
Jo, 1-night trip
Verified Wotif guest review
2/10 Poor
19 January 2024
Chi Hung
Verified Lastminute guest review
8/10 Very good
16 January 2024
sueann
sueann, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 January 2024
We booked a 2nd room apartment. Property was within walking distance to shops and local food. Property was clean and amenities replenished when requested. Would recommend.
Linda
Linda, 4-night family trip
Verified Lastminute guest review
6/10 Good
3 January 2024
Single split air con only with broken vent cover so no real air circulated. Dishes still in the dishwasher and a left over shoe under the bed. Great position though - ok for sleeping but not for spending a lot of time in