When i arrived late at night i was given a room on the ground floor, windows facing onto carpark (no privacy), smelt of previous smokers, noisy air conditioner, music blaring in the corridor outside, showerhead spraying everywhere, and no overhead light in main space - just tiny lamps, so dark. The next morning i asked to change rooms and was immediately given a much better room in terms of window outlook and quieter aircon. Still no overhead light (??) and the bathroom has seen better days. But the swimming pool is lovely and in the end i had a good holiday here. Staff were very friendly and accomodating.