The memory of visiting 5 years ago with my family was so good that I visited again near the end of the pandemic. I can't speak Japanese at all, but there was a staff who speak Korean well, which was really helpful. Every staff is so kind, and especially staffs who stay at front desk and who prepare breakfast and dinner at the restaurant did their best to explain dishes they prepared in English, so I was very grateful. The cleanliness of the room was also the best, and there was nothing lacking. After checking out, my family went to Fukuoka staying 2 days to continue my vacation, the opinion of my family (including my child) was that the trip in Beppu was better. Half of that good memory came from the hotel I stayed here.