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Alpen Resort & Spa Zermatt

4.0 star property
Family-friendly hotel with spa, near Zermatt-Matterhorn Ski Paradise

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Alpen Resort & Spa Zermatt

Front of property
Indoor pool
Spa
Indoor pool
Reception

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Electric vehicle charging point
  • Gym
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Ski storage
  • Ski passes
  • Outdoor tennis court
  • Fitness centre
  • Sauna
  • Steam room
  • Children's pool
  • Hot tub
For families
  • Children's pool
  • Playground on-site
  • Private bathroom
  • Separate sitting area
  • Television
  • Garden
The price is HK$3,338
HK$3,534 total
includes taxes & fees
5 Jan - 6 January 2025

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Family Suite, 2 Bedrooms, Garden View

Hypo-allergenic bedding, minibar, in-room safe, desk

Family Suite, 2 Bedrooms, Garden View

Highlights

Balcony or patio
Separate sitting area
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
2 bedrooms
  • 50 sq m
  • Sleeps 5
  • 4 Single Beds

View all photos for Panoramic Quadruple Room, Mountain View

Living area

Panoramic Quadruple Room, Mountain View

Highlights

Balcony or patio
Separate sitting area
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • 32 sq m
  • Mountain view
  • Sleeps 5
  • 4 Single Beds

View all photos for Panoramic Twin Room, Mountain View, Mountainside

Hypo-allergenic bedding, minibar, in-room safe, desk

Panoramic Twin Room, Mountain View, Mountainside

Highlights

Balcony or patio
Separate sitting area
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Room, 1 Bedroom

Hypo-allergenic bedding, minibar, in-room safe, desk

Family Room, 1 Bedroom

Highlights

Balcony or patio
Separate sitting area
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
2 bedrooms
  • 30 sq m
  • Sleeps 4
  • 3 Single Beds

View all photos for Twin Room, 1 Bedroom, Garden View

Hypo-allergenic bedding, minibar, in-room safe, desk

Twin Room, 1 Bedroom, Garden View

Highlights

Balcony or patio
Separate sitting area
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Panoramic Twin Room, Mountain View, Mountainside

Hypo-allergenic bedding, minibar, in-room safe, desk

Panoramic Twin Room, Mountain View, Mountainside

Highlights

Balcony or patio
Separate sitting area
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

View all photos for Single Room, 1 Single Bed, Garden View

Hypo-allergenic bedding, minibar, in-room safe, desk

Single Room, 1 Single Bed, Garden View

Highlights

Balcony or patio
Separate sitting area
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Bathrobes
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

Similar properties

Exterior

Alpenhotel Fleurs de Zermatt

Pool
Free breakfast
Spa
Free WiFi
9.4 out of 10, Exceptional, (669)
The price is HK$2,325
HK$2,482 total
includes taxes & fees
12 Jan - 13 January 2025
Alpenhotel Fleurs de Zermatt
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About the area

Map
Spissstrasse 50, Fam Aufdenblatten, Zermatt, Schweiz, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk
  • Zermatt Visitor Center - 5 min walk
  • Zermatt–Sunnegga Funicular - 8 min walk
  • Zermatt-Furi Gondola - 19 min walk
  • Sunnegga Ski Resort - 18 min drive

Getting around

  • Sion (SIR) - 77 min drive
  • Zermatt (QZB-Zermatt Train Station) - 4 min walk
  • Zermatt Gornergratbahn Station - 4 min walk
  • Zermatt Station - 5 min walk

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Golden India - ‬5 min walk
  • ‪Fuchs - ‬7 min walk
  • ‪Ristorante Pizzeria CasaMia - ‬4 min walk
  • ‪Schweizerhof Kitchen - ‬6 min walk

About this property

Alpen Resort & Spa Zermatt

Alpen Resort & Spa Zermatt offers a fantastic location, putting you only steps from Zermatt-Matterhorn Ski Paradise. Guests can indulge in massages at the spa, and international cuisine is served at Restaurant Matterhorn, which is open for lunch and dinner. An indoor pool, a bar/lounge and a fitness centre are other highlights. Fellow travellers say great things about the helpful staff.

Languages

English, French, German

At a glance

DONE

Hotel size

    • 26 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 10:30 PM
    • Contactless check-in and check-out are available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 16
    • Check-out time is 11:00 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 10:30 PM
    • Front desk staffed during limited hours
    • If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 16
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Electric vehicle charging point on site
    • Off-site parking within 3 mi (CHF 12 per night); discounts available
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Children's pool
  • Playground

What to do

  • Ski passes
  • Pool table
  • Bike rentals nearby
  • Hiking/biking trails nearby
  • Skiing lessons nearby
  • Snowboarding nearby

Working away

  • 24-hour business centre

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Ski storage

Facilities

  • 3 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • An indoor pool
  • Arcade/games room
  • Full-service spa
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Steam room

Accessibility

  • Lift
  • Well-lit path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Balcony or patio
  • Separate sitting area

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Dining

Restaurant Matterhorn – This restaurant specialises in international cuisine and serves lunch and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Parking

  • Parking is available nearby and costs CHF 12 per night (16404 ft away)

Policies

Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Alpen Resort Zermatt
Alpen Resort Spa Zermatt
Alpen & Spa Zermatt Zermatt
Alpen Resort & Spa Zermatt Hotel
Alpen Resort & Spa Zermatt Zermatt
Alpen Resort & Spa Zermatt Hotel Zermatt

Frequently asked questions

Does Alpen Resort & Spa Zermatt offer free cancellation for a full refund?
Yes, Alpen Resort & Spa Zermatt does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Alpen Resort & Spa Zermatt?
Yes, there's an indoor pool and a children's pool.
Are pets allowed at Alpen Resort & Spa Zermatt?
Sorry, pets aren't allowed.
Is parking offered on site at Alpen Resort & Spa Zermatt?
No, unfortunately, but there's discounted parking nearby.
What are the check-in and check-out times at Alpen Resort & Spa Zermatt?
Check-in start time: 3:00 PM; check-in end time: 10:30 PM. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Alpen Resort & Spa Zermatt and nearby?
Practise your swing on the tennis courts. Indulge in a treatment at the spa and soothe your senses in the hot tub. Alpen Resort & Spa Zermatt also has an indoor pool, a sauna and a steam room, as well as an arcade and a garden.
Are there restaurants at or near Alpen Resort & Spa Zermatt?
Yes, Restaurant Matterhorn offers international cuisine.
Does Alpen Resort & Spa Zermatt have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Alpen Resort & Spa Zermatt like?
Alpen Resort & Spa Zermatt is a short 4-minute walk from Zermatt (QZB-Zermatt Train Station) and 8 minutes' walk from Zermatt–Sunnegga Funicular.

Alpen Resort & Spa Zermatt Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Weather was good for the most part. The hotel was awesome with a great staff that was very helpful. The food everywhere was great, and I would stay there again and recommend
matthew, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Natchaya, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

facilities are good: swimming pool etc
Barry, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Samuel, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Nice environment and friendly staff
Richard, 2-night trip
Verified Expedia guest review

6/10 Good

The room was good, but it was a 10min walk for doing anything like food, shopping or train station. I faced one off scenario like my kid started throwing up and Diarrhea in the middle of the night and tried to reach out to front desk came to know there is no onsite service in the night until 7 or 8AM. Even medical kit, bathroom tissues anything you need incase of emergency you need to wait till morning 8AM. This is not okay for me.
srikanth, 2-night family trip
Verified Orbitz guest review

10/10 Exceptional

Family room has a balcony with excellent view of the Matterhorn. Very clean and well maintained. Hotel has a great spa and friendly staff. Enjoyed the stay!!!
Mahesh, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

This hotel was a highlight of our Switzerland trip. We've got upgraded to a panoramic room and watching the sunrise hit Matterhorn in the morning never gets old. Large room, spa, breakfasts, ice cream at 3 o'clock - everything was top notch. The only thing I wanted was for it to be closer to the other side of town. It's hard to drag your feet across the whole town after an all day hike in the mountains.
Konstantin, 3-night romance trip
Verified Expedia guest review

4/10 Fair

Adeel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mrudula, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good view of Matterhorn from balcony
Chandralekha, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Yidi, 1-night trip
Verified Expedia guest review

10/10 Exceptional

This stay was incredible. The shuttle from the train was so easy and convenient and our driver was SO friendly. The rooms were amazing for families with kids. We had a view of the Matterhorn from our deck. The pool was amazing and as it’s indoor we could use it no matter what. Our first night we ate downstairs in the pub and our server was incredible. If I ever make it back to Zermatt, there’s no where else I’d rather stay.
Meaghan, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Charming hotel with 2 restaurants on site, gorgeous pool, afternoon tea and chess. Room was very spacious and perfect for our family. Town is walkable from hotel. Delicious breakfast buffet included. Really lovely stay.
Susan, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Brian, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful place. Family room for 5 was comfortable, quiet, and had great balcony with a beautiful view of town and mountains. Breakfast, pool, and hot tub are all great. Grounds are nicely landscaped and location is convenient. Added convenience of bars and restaurants on site.
Balcony view
Trudy, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Property is at the north end of Zermatt but still within walking distance (5mins) of the railway station. A shuttle bus is available on request though. Nice comfortable rooms over 2 or 3 sites packed close together in traditional Swiss chalet design. Road through to the main Zermatt centre runs alongside property and it's an easy few minutes walk to many shops and train stations to the Gornergrat and Klein Matterhorn as well as some lovely walks just around the surrounding valley.
Peter, 4-night family trip
Verified Expedia guest review

2/10 Poor

We booked june 26-28 thru terrible Expedia. There was a flood calamity thatvtime they close somw roads going to that hotel so we canceled our booking. They agreed to refund us but to initiate refund i have to oay penalty fee so I did .After 2 days they said they will not refund even they gave me confirmation for the refund .My family was disappointed imagine the fear and looking for a place to stay that time because the the flood and even the train we booked refunded us but this hotel and Expedia did not look at after the safety and comfort of their customers. They are after their business and money .They don't really care the vacation that every family has prepared and in the event of inevitable circumstances like natural disaster they don't really care as long as you paid them.The hotel asking me to review my stay .They should stop deceiving people especially famijy with kids traveling from another country like us.
Maida, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Mark, 1-night trip
Verified Expedia guest review

10/10 Exceptional

GOPAL, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent hotel, great pool area
Matthew, 1-night trip
Verified Expedia guest review

8/10 Very good

Staff was very friendly and accommodating Properert was well maintained and within walking distance to town. Breakfast had good options. Amenities were good
Karen, 2-night family trip
Verified Travelocity guest review

10/10 Exceptional

Eltefat, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Elaine, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

We loved everything about it!
Heather, 1-night trip
Verified Expedia guest review