See all properties

Comfort Hotel Astana

4.0 star property
Astana hotel with spa and restaurant

Choose dates to view prices

Photo gallery for Comfort Hotel Astana

Meeting facility
Interior
1 bedroom, minibar, in-room safe, desk
Terrace/patio
Property entrance
In the heart of Yesil District, Comfort Hotel Astana offers a serene escape with a garden, laundry facilities, and an on-site spa. Unwind with international cuisine at Edezza restaurant or enjoy free in-room WiFi. Previous guests have appreciated the convenience of this upscale hotel.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Bar
  • Connecting rooms available
  • Spa
  • Non-smoking
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • Steam room
  • 24-hour room service
  • Conference centre
  • Business centre
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area

Feel at home (6)

  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Terrace

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Luxury Double Room, 1 Bedroom

1 bedroom, minibar, in-room safe, desk

Luxury Double Room, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Day bed
Separate bedroom
  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room, 1 Bedroom

1 bedroom, minibar, in-room safe, desk

Standard Single Room, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 2 Twin Beds

View all photos for Standard Twin Room, 1 Bedroom

1 bedroom, minibar, in-room safe, desk

Standard Twin Room, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Front of property – evening/night

Hilton Garden Inn Astana

  • Airport transfer
  • Pet-friendly
  • Free parking
  • Free WiFi
9.0 out of 10, Wonderful, 177 reviews
The price is HK$683
HK$765 total
includes taxes & fees
23 Aug - 24 Aug
Hilton Garden Inn Astana
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Kosmonavtov 60, Astana, 010000

What's nearby

  • Mega Astana Shopping Centre - 10 min walk - 0.9 km
  • Khan Shatyr - 2 min drive - 2.3 km
  • Bayterek Tower - 3 min drive - 2.7 km
  • The US Embassy and the Consulate in Kazakhstan - 6 min drive - 5.0 km
  • Astana Arena - 7 min drive - 5.4 km

Getting around

  • Astana (NQZ-Nursultan Nazarbayev Intl.) - 27 min drive
  • Astana Railway Station - 19 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Тағам - ‬5 min walk
  • ‪Et-Et - ‬3 min walk
  • ‪Coffee Boom - ‬7 min walk
  • ‪La Rivière - ‬11 min walk
  • ‪Cappuccino Astana - ‬9 min walk

About this property

Comfort Hotel Astana

When visiting Astana, Comfort Hotel Astana is a great choice to consider. Guests can visit the spa to indulge in deep-tissue massages, body wraps or facials, and international cuisine is served at Edezza, which is open for breakfast, lunch and dinner. Other features include a bar/lounge, a steam room and a terrace.

Languages

Chinese (Mandarin), English, German, Polish, Russian, Turkish

At a glance

DONE

Hotel size

    • 105 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: noon
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*
DONE

Children

    • Children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)

Working away

  • Business centre
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in reception
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Full-service spa
  • Steam room
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Accessible airport shuttle
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Minibar
  • Bathrobes and slippers

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Sultan Spa. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Dining

Edezza – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately KZT 6800 for adults and KZT 6800 for children
  • Airport shuttle service is offered for an extra charge of KZT 10000 per vehicle (one-way. Maximum occupancy 4)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for KZT 8000.0 per day

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included in your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have lifts.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Also known as

Comfort Hotel Astana Hotel
Comfort Hotel Astana Astana
Comfort Hotel Astana Hotel Astana

Frequently asked questions

Does Comfort Hotel Astana offer free cancellation for a full refund?

Yes, Comfort Hotel Astana does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Comfort Hotel Astana?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Comfort Hotel Astana?

Yes, there's free self parking.

Is an airport shuttle service offered by Comfort Hotel Astana?

Yes, an airport shuttle is available. The charge is KZT 10000 per vehicle one-way.

What are the check-in and check-out times at Comfort Hotel Astana?

Check-in start time: 3:00 PM; check-in end time: noon. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

What is there to do at Comfort Hotel Astana and nearby?

Comfort Hotel Astana has a spa and a steam room, as well as a garden.

Are there restaurants at or near Comfort Hotel Astana?

Yes, Edezza offers international cuisine.

What's the area around Comfort Hotel Astana like?

Comfort Hotel Astana is a short 12-minute walk from Mega Astana Shopping Centre and 5 minutes' walk from Monument to the Dead of the Totalitarian Regime.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Comfort Hotel Astana Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Great hotel
Darya, 1-night trip

8/10 Good

Convenient location, clean hotel with great service from the staff. The food at the restaurant situated in the car park was good, which exceeded my expectations for this type of hotel.
Mark, 1-night trip

10/10 Excellent

Cinthya, 1-night trip

6/10 Okay

erjanat, 3-night trip

10/10 Excellent

Personnel gentil et serviavle

La force de cet établissement réside dans l’extrême gentillesse du personnel. Ce sont des gens serviables et attentionnés. Il y a un excellent café ainsi qu’un supermarché près de l’hôtel. Demandez à avoir une chambre à l’avant de l’hôtel. À l’arrière, la vue donne sur la toiture du rez-de-chaussée.
Annie, 3-night trip

4/10 Poor

Not a **** Hotel

Air conditioning did not work in the whole building. It was +31C outside and +27 C in my room. Didn’t sleep too well. The restaurant in the yard forgot my order and it took 90 minutes to get my dinner. The hotel has not earned its ****. Maximum I can give is **.
5-night trip

10/10 Excellent

1-night trip

8/10 Good

Anton, 2-night trip

10/10 Excellent

Lida, 2-night trip

10/10 Excellent

The staff were superb also the service ... Every effort was made to help in any way possible from ordering taxi's to asking directions or helping with 'Checking in' and printing boarding passes etc ... The staff were an absolute credit to the Hotel !!
4-night trip

10/10 Excellent

Great hotel in Astana
YUSUF ANIL, 3-night trip

10/10 Excellent

EFSTATHIOS, 4-night trip

8/10 Good

コストパフォーマンス 普通！ 部屋 ◎清潔（排水が悪い） 立地 ◎バス停及びショッピングモール近く（500m圏内）で便利 スタッフ ◎普通（英語対応可能）
TRIP, 3-night trip

8/10 Good

Location truly 4 star the Lobby is Great the staff are friendly and helpful
2-night trip

10/10 Excellent

Thierry, 1-night trip

8/10 Good

Roar, 2-night trip

8/10 Good

3-night trip

10/10 Excellent

Ane, 5-night trip

8/10 Good

Вадим, 1-night trip

10/10 Excellent

Отель немного обновили. Хороший завтрак. Шумел фанкойл.
ASKAR, 1-night trip

10/10 Excellent

2-night trip

10/10 Excellent

Comfort Hotel is a low-rise away from Astana city center about 2 blocks from a main thoroughfare and walking distance from banks, restaurants, fast food, a park and convenience shops. The #70 bus stop is 2 blocks away and it goes back to city center. The staff is young, attractive and helpful. English is a little spotty but that did not affect the service at all. A pleasant international clientele. Good WiFi and free internet. Comfort Hotel is spotlessly clean. It appears to have had recent renovations. The decor is Euro contemporary and everything works. The beds are comfortable. If you want the linens changed or extra towels just ask. Only complaint is that the air conditioning could not be set as cool as I like it (hot flashes) but most people probably wouldn't mind. The exercise room was well equipped. The rooms are a bit small for a double twin but fine for a single king. There are English language channels available on the TV. The breakfast is ample with a nicely presented spread of hot dishes and beautifully arranged sliced fruits and veggie canapes. Eggs always availabe, sausage and cheeses. Extensive selection of breads, hot/ cold cereal, tea and a serve yourself coffee/espresso-maker. Comfort Hotel is a very good place from which to explore Astana without having to stay in the business center. In a city with kind of a theme park vibe (Epcot Center?), it feels normal. We would be happy to stay there again.
Mimi, 4-night trip

8/10 Good

4-night trip

8/10 Good

Ellinor, 7-night trip

8/10 Good

Zentrale Hotellage mit sehr freundlichem Personal. Leckeres Frühstück
5-night trip